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bigbasket
Anurag Srivastav
HISTORY
The founder Mr. V S Sudhakar along with his colleagues started fabmart.com
1999
Physical Retail Chain Fabmall was started for groceries in South India
1999-
2006
The business was sold to Aditya Birla Group
2006
The team came together to start bigbasket.com
2011
ABOUT
Approx.
5,00,000
active
customers
/ clients.
More than
20,000
requests
per day.
Business
Figure in FY
2017-18 was
Rs.250cr. In
2020, it
stands at the
valuation of
$1 Billion.
Currently, the
company is
investing
large
amounts in
infrastructure
such as
warehouses,
etc.
Platform
provided by
the
company
are Website
and Mobile
Application.
BUSINESS MODEL
Without a moment to spare model
1
Delivery
Person
Seller
Client
Delivery Person
BUSINESS MODEL cont.
Stock Model
2
BB Team
Purchase items
Supplier Warehouse
Delivery Person
Customer
Stores Items
Grabs the ordered items
VERTICAL PROCESSES
1 2 3 4 5 6
1. Business Improvement Group
2. Category Managers
3. Logistics Team
4. Tech Team
5. Support Team
6. Smaller Teams
SUPPLY CHAIN STRATEGY
Minimizing the risk of Perishability
In-house Logistics
Focus on weekly purchasers
Use of Technology
Farm to home philosophy
Express Delivery
SUPPLY CHAIN MODEL
Suppliers Warehouse
Hub 1
Hub 2
Hub 3
Customers
DATA FLOW DIAGRAM
CUSTOMER
WELCOME PAGE
SIGN UP AND LOGIN
OFFERS SHOP BY CATEGORY BB EXPRESS BB SPECIALITY
1. DISCOUNT
2. BUNDLE PACKS
3. PROMOTIONS
1. FRUITS & VEGETABLES
2. GROCERY
3. DAIRY PRODUCTS
BB DELIVERY 1. BAKERY
2. FLORIST
3. MEAT
SELECT PRODUCTS AND ADD TO BASKET
CONFIRM ORDER
TRANSACTION AND BILLING
ONLINE PAYMENT COD
INVOICE
INVESTORS
17 including Alibaba Group and CDC Group
ACQUISITIONS
Source: www.crunchbase.com
TECHNOLOGY
Analytics and Data Science
Source: stack.g2.com
TECHNOLOGY cont.
Customer Support and Success
Source: stack.g2.com
TECHNOLOGY cont.
Developer
Source: stack.g2.com
TECHNOLOGY cont.
Developer cont.
Source: stack.g2.com
TECHNOLOGY cont.
Devops and IT
Source: stack.g2.com
TECHNOLOGY cont.
Devops and IT cont.
Source: stack.g2.com
TECHNOLOGY cont.
Finance and Accounting
Source: stack.g2.com
TECHNOLOGY cont.
Marketing
Source: stack.g2.com
TECHNOLOGY cont.
Marketing cont.
Source: stack.g2.com
TECHNOLOGY cont.
Product and Design
Source: stack.g2.com
TECHNOLOGY cont.
Productivity and Operations
Source: stack.g2.com
TECHNOLOGY cont.
Sales and BD
Source: stack.g2.com
KEY PEOPLE
Thank You

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BigBasket Business Presentation