The document outlines key highlights from Microsoft Ignite 2019, including new features and upcoming enhancements in Microsoft Teams, Power Platform, and Project Cortex. It emphasizes improvements in collaboration, knowledge management, and automation through new tools and capabilities being integrated into Microsoft 365. Additionally, it discusses Project Cortex's focus on enhancing knowledge management by leveraging AI for content organization and extraction.

1. Microsoft Ignite 2019 Highlights
http://ranku.site

2. Agenda
What’s new and what’s
coming
Power Virtual Agents
Power Automate - UI Flow
Project Cortex: leveraging
what you have & what
your people know

3. Microsoft Teams
• Private Channels*
• Multiwindow
(early 2020)
/sites/Alpha/Shared Documents/ProjectA
/sites/Alpha/Shared Documents/General
??/sites/Alpha-ProjectB/Shared Documents/ProjectB

4. Microsoft Teams
• Pinned Channel • New messaging extensions - Polls and Surveys

5. Microsoft Teams
• New integration between Outlook and Teams (early 2020)

6. Microsoft Teams
• Tasks in Teams - Consolidates tasks across Microsoft To Do, Teams channels, Planner
and Outlook. (early 2020)

7. Microsoft Teams
• Microsoft Whiteboard
• Yammer app for Teams
• Live Captions in Teams Meetings
• New presenter and attendee controls
• Firstline Workers easier access to Teams
• SMS Sign-In, Global Sign-Out, Delegated User
Management
• Cisco and Zoom to enable a direct guest join capabilities
• Industry-specific scenarios in healthcare and other industries
• New planning and administration tools

8. Intelligent Intranet
• New hub capabilities - Hub permissions, Hub analytics, Associated
hubs, SharePoint Home site
• Additional branding abilities - Additional site footer/header, mobile
app- custom branding, SharePoint look book
• Audience Targeting - Navigation, Azure Active Directory groups
• Page, news, and web parts - News and Page scheduling, News filtering,
Image resizing, New stock images, Page difference visualization and
version history, Yammer conversations
• Multilingual capabilities, Convert classic site to modern, Root site swap
• Microsoft acquires Mover- admin-led and self-service offerings
• 100GB file uploads, Save for later, Automatic expiration of external
users’ access

9. What’s coming soon to Microsoft 365
• The Office mobile app - Word, Excel, and PowerPoint—into a single
app
• Fluid Framework - multi-person co-authoring on web and document
content at industry-leading speed and scale
• Cortana - play emails in Outlook for iOS
• AI in Office - entering data into Excel with a digital pen, audio
transcription in Word, Presenter Coach in PowerPoint, Excel supports
on natural language queries
• Microsoft Project - redesigned user experience
• Yammer - has been completely redesigned

10. What’s coming soon to Microsoft 365
• Microsoft Search - advanced people search using attributes and skills, video search,
acronym search, and semantic search. ServiceNow, Salesforce, 100+ connectors.
• Microsoft Stream - meeting recordings, automatic transcription, voice enhance feature,
noise reduction
• Office Scripts - record your actions inside a workbook and save it to a script
• Passwordless - access to both Microsoft and non-Microsoft apps
• Compliance - Compliance Score, Insider Risk Management, Auto classification with
sensitivity labels
• Modern term store, terms analytics dashboard, 1M terms
• Power Platform - workflows, custom apps and data insights - Publish and Pin Power
Apps to Teams, Teams-centric actions & triggers

11. Power Virtual Agents
Empower your people to drive more business value
through easy to create natural, conversational AI

12. Power BI
Business analytics
Power Apps
Application development
Power Automate
Process automation
Power Virtual Agents
Intelligent virtual agents
The low-code platform that spans Office 365, Azure, Dynamics 365, and standalone applications
Innovation anywhere. Unlocks value everywhere.
Microsoft Power Platform
Common
Data Service
Data
connectors
AI BuilderPortals

13. Engage with your customers and employees conversationally.
Resolve routine issues easily, freeing up staff to focus on complex
matters
Empower your subject matter experts to easily create powerful
bots using a guided, no-code graphical interface. No need for
developers or data scientists.
Point the AI to your website, and automatically build topics to get
started with a few clicks. As the bot gets used, powerful metrics
and insights help tell you what topics to build next
Connect to your backend systems with a few clicks using the
hundreds of connectors that come with Power Platform – or call
APIs and custom workflows using Power Automate. The full
power of the Microsoft Bot Framework is only a few clicks away.

14. Making Bots Easy

15. Easily make your bots better

16. Power Automate - UI Flow
Power Automate to empower its own employees to do
more

17. Bridging Automation Across API and non-API based apps
Non-API apps Power Automate bridges
automation across systems
Modern Systems

18. Introducing RPA with Power Automate:
Automate Apps with Robotic Process Automation (RPA) Capabilities
Record the Task Automate the Task Execute the Task

19. Introducing the UI flows Connector for RPA
UI flows
Connector

20. The User Can Edit the Recorded Actions

21. Power Automate With Attended and Unattended RPA
Automation whether you’re at your logged in or not
*Public Preview Nov 4 2019
Human initiated
Logged in
Runs automatically
Can log into system or machine
High volume back-end processes
Attended Unattended
Interactive acceleration
*Private Preview Nov 4 2019
aka.ms/UIflowsPreview

22. Project Cortex
Intelligent content services in Microsoft 365 to connect
and manage all organization’s content, powering
findability and reuse

23. Knowledge Management
The process of capturing,
distributing, and effectively using
knowledge, over time.
Capture – Create, Collect, Classify
Distribute – Retrieve, Share, Manage
Use it – Consume, Reuse, Enhance

24. Challenges
Disconnected silos of information, including physical
documents
Search challenges degrade individual productivity and team
effectiveness
Tacit knowledge and expertise of individuals and
communities is untapped
Knowledge drain from people leaving your team or
organization

25. Project Cortex
Empower people with knowledge
and expertise
Apply AI to organize and classify
Manage and protect

26. What is Project Cortex?
Smart process ingestion
Proposal management
Contracts & agreements
Invoice processing
Save money, save time Learn to learn faster
Information Learning
Knowledge
Insights and
analytics knowledge
summarization |
Accelerate org best practices
in processes and people
Expertise development
Corporate learning
Auto-extract | Teach AI | Curate
Collective knowledge
Get and keep up to speed
Content generation

27. Your knowledge network in Microsoft 365
Project Cortex
Empower people with
knowledge and expertise
Automatically connect
and organize knowledge
Manage and protect
content with AI
Extract & classify unstructured content
(e.g. forms, documents, images & videos)
Train models to recognize your business data
Content center as hero destination, with
reusable web parts for retrieval, organization &
management
Mine across Microsoft 365 and connected data
and curate organizational topics
Automate extraction of metadata,
map to your taxonomies
Knowledge center as hero destination, with
reusable web parts for expertise contribution,
learning
Highlight topics including projects and
acronyms in the flow of work & search –
topics cards & pages
Simplify human moderation & management
Suggest expertise areas for your profile
Controls to support adoption, better managed
metadata services & enterprise content types

28. Demo

29. Unstructured content
Semi-structured
Topic mining
BRK3005: Introducing new content capture and process automation services with Project Cortex

30. Extract
Topic mining

31. Group
Topic mining
Extract

32. Group
Topic mining
Extract

33. Topic mining
ClusterGroupExtract

34. Topic mining
FilterClusterGroupExtract

35. Topic mining
FilterClusterGroupExtract

36. Knowledge network

37. interested
SME authoritative
File
Meeting
Communications
Q&A
Person
Site
Acronym, definition
Non-digital knowledge
Knowledge network

38. Knowledge network
Person
Meeting
File
Person
File

39. Securely crowd-sourced through light-weight editing
Discovery Candidate Active Archived Deleted
AI mines for topics from
unstructured content like files,
emails and other
communications.
AI has identified a topic and has
supporting connections and
definition. Or, human has identified
a topic.
Human or AI has confirmed the topic. Mining and
human-curation continues to enrich the topic, increasing
its connections. In this stage the knowledge is structured.
The topic no longer has new activity
or active contributions, but it is still
worth maintaining.
The topic is no
longer needed, is
not valid, or has to
be removed.

40. Automate forms ingestion using AI Builder
Integrated option to create
forms understanding
models directly from any
SharePoint library
Read, extract, and process
data from PDF, JPG, or .png

41. Securely crowd-sourced through light-weight editing
Discovery Candidate Active Archived Deleted
AI mines for topics from
unstructured content like files,
emails and other
communications.
AI has identified a topic and has
supporting connections and
definition. Or, human has identified
a topic.
Human or AI has confirmed the topic. Mining and
human-curation continues to enrich the topic, increasing
its connections. In this stage the knowledge is structured.
The topic no longer has new activity
or active contributions, but it is still
worth maintaining.
The topic is no
longer needed, is
not valid, or has to
be removed.
CORE
Extracted definition
Scope
CORE
Confirm Definition
Summary
Images
Start Date: 1/1/19
End Date: 6/1/20

42. Securely crowd-sourced
AI mines for topics from
unstructured content like files,
emails and other
communications.

43. Securely crowd-sourced
Active
AI mines for topics from
unstructured content like files,
emails and other
communications.
Human or AI has confirmed the topic. Mining and
human-curation continues to enrich the topic, increasing
its connections. In this stage the knowledge is structured.
CORE
Confirm Definition
Summary
Images
Start Date: 1/1/19
End Date: 6/1/20

44. Securely crowd-sourced
AI mines for topics from
unstructured content like files,
emails and other
communications.

45. Project Cortex Analytics
AI mines for topics from
unstructured content like files,
emails and other
communications.

46. Control – Getting started and management
Mining
What should be mined
(allow/disallow)
Seed with Taxonomy
term sets, acronyms
Seed with list of terms
Search settings are
observed (NoIndex, NoCrawl)
Topic management
What are the topics
Confirm – require or not
Reject/Delete
Create
Merge
Curate – crowd-source,
with approvals, restricted
Topic discovery
Exclude topics
Ignore topics with HBI
labels
Show candidate topics
and/or human-
confirmed topics

48. Roadmap: 'Knowledge' inc. Project Cortex
Microsoft Search in
SharePoint & OneDrive
Content Connectors
Public previews of search connectors
Search extensibility
Custom search results page, query alterations
Modern Managed Metadata
Termsets increased to 1 million
Microsoft 365 suite wide experiences for
taxonomy management, improved end user
controls, term store usage analytics. Improved
enterprise content type creation & management
Available soon Early next year Top of mind

49. Resources
https://aka.ms/ProjectCortex
What’s New in Microsoft Teams | Ignite 2019
https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/What-s-New-in-Microsoft-Teams-
Ignite-2019/ba-p/937025
Here’s what’s coming soon to Microsoft 365
https://www.microsoft.com/en-us/microsoft-365/blog/2019/11/04/from-new-microsoft-teams-
experiences-to-the-all-new-project-cortex-heres-whats-coming-soon-to-microsoft-365/
https://techcommunity.microsoft.com/t5/Microsoft-SharePoint-Blog/The-intelligent-intranet-
powered-by-Microsoft-365-Microsoft/ba-p/975037
Sessions on Demand

50. Thank you
Anupam Ranku