Human Resources Capital, Business Development

1. Coaching, Training,
Talent Management
HUMAN CAPITAL DEVELOPMENT

2. Intro
Personal growth is a process
which develops during all
the human lifecycle, though
it presents different traits
depending on age and
social status. Therefore,
personal development,
focuses mainly on
emotional intelligence.
All types of education have
their own advantages –
however, learning-by-doing
contributes the most to the
potential of individuals and
teams. So, hard skills
matter, however, those that
don’t fade in time and know
no borders are the
emotional skills.

3. Coaching
We all need
mentors in
business, in
science, in sports,
and life. Picking
the right role
models will shape
your perception..
Coaching is a
thriving sector with
strong growth.
However, the
majority of
organizations
assume that
training is all they
need to grow..
Management
matters. It’s the
number one
priority to every
organization –
because human
capital is by far
the most
important form of
Capital.
Coaching is not
schooling, it’s not
even purely science
– it’s art. The key
point is to develop
a personality as an
individual and as
member of a team..

4. Training
Soft skills are those which create durable competitive advantage because, usually, they cannot be replicated. Have you
ever heard the term Customer Experience ?!
Therefore, we are trying to create a product or service coming from actual market needs. Hard skills are important,
however, execution is not everything in business ..
Data Analysis & Data Mining, Data Science, Intro to Coding, Business Software , Statistics, Accounting ..
Usually, business people match training with technical skills - and they are right because application matters in real
economy. Practically, doers have an important role in business operations ..

5. Moat ..
Herding is one of the most
common behaviors in
humanity..
01
Competitive advantage
presents systemic
characteristics in markets.
Being different in business
matters more than any other
human activity.. But, not for
the shake of being different..
02
Customer Experience is, at
large, emotional – and, this is
an issue of high priority in
order to build an economic
moat ..
03
Talent, in practice, is the flair
of connecting the pieces
together.. It’s important to
analyze - however, the big
picture matters the most in
business world ..
04

6. What works..
It is talent to extract information
from noise and, be honest, few
people can do it effectively ..
Natural tendency of corporate
people is their attachment to
typical operations and
impressions, which are kind of
cancer for innovation and
business development ..
The name of a subject and the
subject itself are different things.
So, knowing the name of a bird in
twenty different languages
doesn’t mean that you know the
physiology of that bird itself..
This approach shows the
importance of applied knowledge
– which in business terms can be
translated in Cash flow ..

7. Personal Development
Personal development
focuses on developmental,
industrial and behavioral
psychology – its main
subject is how to develop
an individual ..
Human capital
management, Fitness,
Consumer behaviour, every
aspect of human activity
passes through personal
development ..
It is common for
corporations to work on
personal development of
their employees. However,
the most worthy
investment is, indeed, to
invest on yourself..

8. Talent Management
Talent search is a challenging and expensive issue..
Entrepreneurship is by its definition talent management and
that’s because innovation, research, product development,
opportunity – are, actually, synonyms to talent ..
Talent management depends on resources but choices matter,
too.. Who is gonna be your partner and what are you capable
of ?!

9. Hidden costs ..
Costs which cannot be calculated are those
that could multiply Liabilities..
Human resources cost could become the
Achilles' heel for a company. Although, it
depends on the industry sector..
Referring to salary costs – payroll is not always
the big issue – but burning money without plan,
bureaucratic management, introspection in
sales and corporate politics could be quite big..
Talent management in simple terms means that
teamwork creates a unique outcome – where
no replica can be made..

10. Be different..
At the very basics of Talent Management is the acceptance of difference. Meaning that the culture of human
capital management comes from brainstorming, leadership and vision ..
Bureaucracy destroys creativity, innovation, brainstorming, meritocracy, productivity everything that
growing businesses search for. Talent management is more than a process – it ‘s mentality, culture and
method ..
A common issue in big corporations is luck of flexibility in every process and, usually, talent management is
not about cultivation of talent but reproduction of more of the same ..
However, human capital development depends on autonomy, independent thinking, creativity,
entrepreneurial mindset, adaptability, love of learning, application – which are fundamentals for
development and far more durable than any skill ..
In practice, culture is being built on effective communication – the mindset that the whole is always
greater than the sum of its parts ..

11. Liberal Αrts
matters..
.. in Business & Life
Although, the majority of companies focus on
specific hard skills ..
Innovative thinking, market research – basic and
applied research – data analysis and, of course,
management – built on the mindset των liberal
arts..
And, this happens because it needs people with
liberal mentality, productive thinking – the ability to
doubt and challenge status quo..
Complex problems are always uncertain – that’s
why analytical and critical thinking should be
combined to embrace uncertainty.

12. Labor, Capital & Productivity
1
It’s important to realize that
talent management and personal
development have always
economic reference..
2
How could we interpret
economic reality in simple,
practical terms ..
3
What is profession, investment,
entrepreneurship.. And, what is
labour, capital, productivity,
technology and economic
growth..
4
Therefore, human behaviour is at
the centre – while Management,
Enterprise & Value Investing
offer us the context and methods
to be creative and productive.

13. Strategy ..
Free enterprise, and generally speaking free economy, which
started typically in 1776, is defined by these terms : Labor, Capital
& Productivity ..
Economic success is nothing more than the relation of those
economic terms in real economy ..
What is the path for a product or service and how to go-to-
market ? Who is the potential producer and who the consumer ?
Production process, available resources and, of course,
management – have central roles in Go-to-Market strategies, in
Market fit and, finally, in Mark-to-Market ..

14. Simple as
possible ..
As we know today, GUI was a tremendous success and by far easier-to-use
in compare to Command Line for the Consumer ..
Think about Xerox’s management decisions in 80s when they rejected
Graphical User Interface, known as GUI, invented by Xerox’s Research
Labs..
Markets as social structures change because of Technology – which is, in
real economic terms, the catalyst of globalization – however, fundamentals
of entrepreneurship and management are constant in time..
Simplicity is a must for effectiveness.. Because, our experience shows that
complex issues, quite often, not being understood even by their creators ..

15. History
History matters.
And this is not a
cliché, because
history is full of
patterns ..
Why ? Because,
history defines
our framework,
even for totally
new subjects ..
By studying
history we can
classify successes
and failures..
History patterns
reveal the
fundamentals of
business ..
Meaning that, we
could have good
chances if we
plan properly the
way forward..
Information is
critical in
development – it
could protect
your project from
going astray ..

16. /
Visualization
It’s critical for business,
for markets, for your
project to visualize your
results ..
1
Visualization matters
because, in practice, a
project has to convince
that your results, plans or
statements are worthy..
2
Therefore, content
matters.. Be persuasive
by using rich content –
always, following a
simple structure and
logic ..
3
Remember, it’s not
enough to be right – you
have to convince your
audience ..
4

17. Correlation
Matrix

18. HeatMap

19. Storytelling ..
Do not underestimate storytelling, it’s critical to all aspects of
business. People – customers, managers, employees, investors,
competitors – love storytelling.
We are wired to love storytelling – that’s why it’s so important in
business.. It’s part of our evolution.
Therefore, build a story to engage your audience and do it in a way
that shows evolution. At the end, everybody should be aware of
your key ideas.
Answer the question : Why this process, this product, this idea
works ?! Use analysis and synthesis, compare – and, then
demonstrate the whole picture ..

20. Life Expectancy vs GDP per capita

21. Resources
Resources management is at the core of entrepreneurship..
However, data analysis shows that a pretty small number of
managers allocate effectively assets & capital. Those who get the
job done, usually, know the known unknowns and sense the
unknown unknowns!
Therefore, it’s important to know that nobody is able to estimate
risk on every executive decision.. Talent is critical thinking, talent
is action, talent is, also, to be patient while considering your next
step ..

22. /
Beyond borders ..
Exports, Outward management and
Extroversion are the keywords for growth in
organizations and individuals. Therefore,
protectionism – in the long run – wouldn’t be
a safe strategy. The big picture is the one
which generates economic value..
So, the increasing share of
the last company which was
producing the best buggy
whips, at the beginning of the
20th century, certainly,
wouldn’t be an investment
opportunity..

23. A Growing
Pie
Coaching & Talent Management is not Schooling, in a curriculum-driven way
of learning, but human capital growth ..
Businesses, always, search for new ways and methods to educate their
executives, as Gamification or e-Learning. Especially, at nowadays where
markets are getting more and more multipolar and multicultural..
Talent management flourishes with participation, with cross-disciplinary
approach, with win-win frameworks, with a mindset that individuals are
members of a well-tuned team. .
It’s not only training – it’s mentality and culture. Brainstorming is a
behavioural method to communicate in an open, thriving business culture..
Therefore, talents flourish when they are rewarded, when they work in an
environment with the right incentives – when they are an invaluable piece
at the big puzzle of success..

24. "It doesn't matter how beautiful
your theory is, it doesn't matter
how smart you are. If it doesn't
agree with experiment, it's
wrong." - Richard P. Feynman