1. Anna Hopen
anna.hopen@gmail.com
1170 Moccasin Creek Rd.
Murphy, NC
C. 828.557.4842
CAREER FOCUS: To obtain a position where I can apply my experience and education in a
challenging and progressive environment that also allows for future advancement at Harrah’s Valley
River Casino.
EDUCATION:
BSBA: Management, Minor in Economics May 2015
Western Carolina University Cullowhee, NC
GPA: 3.8, Deans List
Associate of Arts: Liberal Studies May 2013
Tri-County Community College Murphy, NC
GPA: 3.6
WORK EXPERIENCE:
Senior Cage Cashier, Finance Department September 2015 - Current
Harrah’s Cherokee Valley River Casino and Hotel Murphy, NC
As a Senior Cage Cashier, my responsibilities are to be knowledgeable in all positions in the Cashier
Cage. My primary duties are to monitor and forecast the status of the NRT machines. This includes
estimating use during high volume hours and planning accordingly. While being positioned in the NRT
department and other positions in the Cage, I remain accessible to help Cage Supervisors and Managers
wherever needed.
Cage Cashier, Finance Department July 2015-September 2015
Harrah’s Cherokee Valley River Casino and Hotel Murphy, NC
As a Cage Cashier, my responsibilities were to provide our patrons with all the financial services
Harrah’s Cherokee offered and to inform them about services that could be beneficial to them. While
executing multiple transactions, the objective was to implement an upbeat and positive attitude to all of
our guest while remaining accurate and prompt to ensure our guest received excellent customer service.
Crew Member September 2009 – July 2015
Burger King – North Georgia Food Company Murphy, NC
While attending High School and community college I worked at Burger King anywhere from
20-40 hours a week. While I remained a Crew Member the length of my employment due to my
academic schedule, I did hold several Managerial responsibilities. I was able to train new crew
members, keep crew and the production process organized, and also assisted Managers in their shift
handovers

2. SUMMARY OF SKILLS:
 Adjusting to new work environments
with ease.
 Easily gaining new skills – without
difficulties.
 Solved complaints promptly and
professionally
 Being able to keep up in a fast pace
environment.
 Following Internal Control
Procedures
 Being able to quickly and acutely
handle money.
 Built loyal clientele through friendly
interactions and consistent
appreciation.
 Forecasting and preparing for high
volume business
ADDITIONAL SKILLS AND ACADEMIC PROJECTS:
 Project Management
 Economic Impact Study (EIS)
 Fluent in Microsoft Office
 Public Notary for the State of Georgia
 55-60 WPM