Now you can train your team on service excellence and get paid by the Singapore government 2 times. Your staff will get $400 cash while your company will earn $54 per person. For details text to Andy Ng at 65-8201-4347 or visit www.loyalreliance.com

1. Train Your Staff and
Earn Money Twice
1.Staff Get $400 Cash
2.Company Get $54 Per Staff
Tel: 65-6225-1784 or 8201-4341 Andy

2. 11stst
Program: WOW Customers ProfessionallyProgram: WOW Customers Professionally

3. 22ndnd
Program: Elite Service ExcellenceProgram: Elite Service Excellence

4. 1.1. Less than 200 employeesLess than 200 employees
2.2. Less than $100 million inLess than $100 million in
annual salesannual sales
3.3. At least 30% localAt least 30% local
shareholdingshareholding
For SMEs with 3 CriteriaFor SMEs with 3 Criteria

5. 1.1. 90% subsidy90% subsidy from WDA’s ETSfrom WDA’s ETS
(Enhanced Training Scheme)(Enhanced Training Scheme)
2.2. PIC 60% Cash BackPIC 60% Cash Back for thefor the
Balance 10% of course feeBalance 10% of course fee
3.3. Absentee PayrollAbsentee Payroll of $7.50/hourof $7.50/hour
(or 80% of staff’s hourly pay)(or 80% of staff’s hourly pay)
3 Funding for Your Course3 Funding for Your Course
FeesFees

6. for 1-Day Service Excellencefor 1-Day Service Excellence
Course*Course*
For a 1.5 day (12 hours) Operational Service Excellence courseFor a 1.5 day (12 hours) Operational Service Excellence course
fee of $450, the subsidy is as follows:fee of $450, the subsidy is as follows:
• WDA $30 an hour 12 x $30 =WDA $30 an hour 12 x $30 = $360$360
• PIC 60% cash back on bal $90 = 54PIC 60% cash back on bal $90 = 54
• AP of $7.5 a hour x 12 hours =AP of $7.5 a hour x 12 hours = $90$90
• Total Cash Back from WDA $504Total Cash Back from WDA $504
• Less Course fees paid to usLess Course fees paid to us $450$450
• Net Gain to your CompanyNet Gain to your Company $54$54
Source: www.wda.gov.sg www.wda.gov.sg/content/wdawebsite/programmes_and_initiatives/EnhancedTrainingSupportforSMEs.html
*1-day Training + 0.5-day Trainee self-learning

7. • Training can be done in-house tooTraining can be done in-house too
(minimum class size is 8)(minimum class size is 8)
• Singaporeans that complete thisSingaporeans that complete this
1-Day Program gets 2 Certificates1-Day Program gets 2 Certificates
and $400 Cash from WDAand $400 Cash from WDA

8. Train Your Staff and
Earn Money Twice
1.Staff Get $400 Cash
2.Company Get $54 Per Staff
Tel: 65-6225-1784 or 8201-4341 Andy
www.loyalreliance.com