My personal impressions of the QA role in the IT industry. An overview that goes through many soft and hard skills in different contexts.

1. QA ROLE
“An overview of our profile”

2. 1. OVERVIEW
2. EVOLUTION
3. NOMENCLATURES
4. AGILE APPROACHES
5. SKILLS
6. CONCLUSION

3. ‘Quality is an attribute and
one of the most important
features for the software. It
determines whether the
software behaves as
expected and this is directly
related to the expectations
of users but also with the
perception of the team
members’
ANDRÉ RODRIGUES, PRINCIPAL TEST ENGINEER

4. WHY DISCUSS THIS?

5. EVOLUTION
As in any other area of software engineering, the role of QA has
also changed as different models of software development
have evolved. This is evident in both technical and behavioral
aspects.
“THE AUDITOR” “THE TEAM’S FRIEND” “QA ROBOT”

6. TESTING APPROACHES

7. TEST
ANALYST
TESTER
QA
ENGINEER SDET
TEST
ENGINEER

8. AGILE TESTING
Agile Testing has become a critical part of application lifecycles and has had a significant impact on
software development, testing and quality assurance. It has also gained widespread acceptance as a
crucial driver for the delivery of high-quality products
Provide continuous
feedback
Deliver value to the
customer
Enable face-to-face
communication
Have courage Keep it simple
Practice continuous
improvement
Respond to change Self-organise Focus on people Enjoy

9. AGILE TESTING

10. AGILE TESTING QUADRANTS

11. SHIFT LEFT

12. QA OPS

13. SOFT SKILLS
Research
Persuasion
Communication
Leadership
Adaptability
Empathy
Ownership

14. HARD SKILLS
4
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15. AND NOW, THE CONCLUSION...

16. HEY QA, THIS IS YOU :)