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 
Anant Patel- Radiographer (SCoR Radiographers Informatics Group
CNWL NHS FT- Project Manager, Subject Matter Expert, Test Lead,
Consultancy, Supporting Not for Profit Organisations)
anant.patel@nhs.net
 eRequesting (concepts)
 Hospital Information
Systems (HIS)
 Electronic Healthcare
Records (EHR)
ampformatics.co.uk -
HEALTH is the GOAL
INFORMATION adds VALUE
TECHNOLOGY use of
TOOLS
ampformatics.co.uk
 EHR- Electronic Healthcare Record
 EPR- Electronic Patient Record- Hospital Based
 IRMER- Ionising Radiation (Medical Exposure) Regulations
 PAS- Patient Administration System
 RIS- Radiology Information System
 LIMS- Laboratory Information Management System
 HP- Health Portal- for patients and health services
ampformatics.co.uk
 NHS challenged to go paperless by 2018 (GDS 2013) – “to
save billions, improve services and help meet the challenges
of an ageing population”
 Implementing 7 Day working in Imaging Departments:
Good Practice Guidance (DoH 2012)- to utilise the
resources of the NHS and to offer patients a more customer
focussed service
 Principle of safe staffing for radiography leaders (SoR
2015)- having an IT infrastructure which links across
networks- streamlining practice
ampformatics.co.uk
Awareness of Diagnostic Imaging
interactions with other systems
Hospital Information Systems
ampformatics.co.uk
 Order Communications (Ordercomms) system
 Bi-directional communication/message with a
referrer containing:
Patient information (ID)
Clinical information
Progression of the examination
Image report/addendum
ampformatics.co.uk
 Requested
 Justified
 On Hold
 Scheduled
 Attended
 DNA
 Started
 Completed
 Dictated
 Preliminary
 Final
 Addendum
 Report
viewed/acknowledged
ampformatics.co.uk
 Hospitals and Clinics
 GP Practices
 Community/Mental/Sexual/District Health
 Private
 eReferral users ( possibly England/Northern
Ireland/Scotland/Wales)
ampformatics.co.uk
Track able by all users (status)
Routing to multi-sites/departments
Requests electronically audited (IRMER)
ampformatics.co.uk
 Data collected legibly/ready for coding
 Real time demand possible via statistics
 Decision Support (e.g. RCR guidelines- iRefer)
along with could be added or duplicate checks
 Replaces need for scanned diagnostic requests
ampformatics.co.uk
 Admin and Clerical- Registration/Scheduling
(enterprise-wide)
 Imaging Manager- Decisions/Activity
 Imaging Redesign- Any interested parties
 Vetting staff- Radiographers/radiologists
 IT Support- PACS/RIS and IT Manager
 RIS supplier- Various companies
 eRequest supplier- Various companies
ampformatics.co.uk
 Depends on software/suppliers unless in-
house/bespoke
 Current/Future flows mapped/agreed (work with supplier)
 Order Entry Format (OEF)- align with RIS/national codes
and be flexible:
o Inpatient/outpatient/A&E/GP
o Modality specific
 Decision Support (duplicate/previous similar exam
checks/ MBUR guidelines)
ampformatics.co.uk
 Electronic Prescription Service-
o GPs and practice nurses - to send prescriptions electronically to a
dispenser (such as a pharmacy) of the patient's choice.
o This makes the prescribing and dispensing process more efficient
and convenient for patients and staff
 Cardiology- similar to imaging
 Pathology x10 as many requests as imaging
o Hence pathology driven/collaboration
o IRMER not to be forgotten
 Roll out to other specialities, e.g. endoscopy
ampformatics.co.uk
 Electronic Patient Record (Hospitals only)- not directly
talking to external systems
 Electronic Healthcare Record (Cradle to the Grave)-
Linked up with external systems, but may not be fully
integrated
 Imaging- PAS/PACS/RIS (minimum)
 Imaging- PAS/PACS/RIS/VNA
 Order Entry- PAS/Ordercomms/PACS/RIS/VNA
 EPR- PAS/PACS/RIS/VNA +
Labs/Pharmacy/Scheduling
 EHR (almost)- EPR + Ext systems (Portals-Clinical
& Patient/ HIE/GP
Systems including Ordercomms)
 Clinical Systems need to talk to each other
o Pathology services- Collaboration the main one
o Cardiology/other diagnostics- Relatively easy to add on
o IRMER- Blocker when Imaging is
added onto the other systems
 (1) PACS/RIS Suppliers
o ‘Try’ to integrate (full System Integration Testing)
o Though will end up with workarounds to achieve integration
o Suppliers getting better- need clinical & A&C input
 (2) EPR/EHR Suppliers
o Try to sell their whole solution or components
o PACS/RIS suppliers may have better imaging solutions/integration
but does it benefit the EHR?
 (3) VNA- Any differences?
 Integration Engines (using messaging)
o Can join Clinical Information Systems (best of breeds)
o Future Proof
• Trust (preferably imaging) must retain some control rather than the supplier or IT
department
 NOT JUST IMAGING
o Consider integrating with other systems (Labs/External/Patient)
o Data for activity
o NHS England- Open Source- “NHS England is drawing up plans to commit
millions, possibly tens of millions, of pounds from the £260m technology
fund to funding open source software, potentially including an NHS version
of VistA”, Digital Health (2015)
ampformatics.co.uk
 Department of Health (2012).Implementing 7 Day Working in Imaging Departments: Good Practice
Guidance.
https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/213707/dh_132083.pdf
[Accessed 23rd June 2015]
 Government Digital Service (2013). NHS Challenged to go Paperless by 2018.
https://www.gov.uk/government/news/jeremy-hunt-challenges-nhs-to-go-paperless-by-2018--2 [Accessed
: 22nd June 2015}
 Nawanan T (2012). IT in Hospitals. [Online] Available from http://www.slideshare.net/nawanan/it-in-
hospitals?from_action=save [Accessed : 19th June 2015]
 RCR (2014). A Practical Guide to Implementing Ordercomms and electronic remote requesting
http://www.rcr.ac.uk/docs/radiology/pdf/BFCR(14)1_Order_FINAL.pdf [Accessed : 22nd June 2015}
 Society of Radiographers (2015). Principles of safe staffing for radiography leaders.
https://www.sor.org/learning/document-library/principles-safe-staffing-radiography-leaders [Accessed
23rd June 2015]
ampformatics.co.uk
 Belgium Museum of Radiology (2015). Wartime Advances
Image.
http://www.flanderstoday.eu/sites/default/files/webimages/ft34
3-p15-agenda_opener_0.jpg [Accessed 23rd June 2015]
 Digital Health (2015). Open eyes to NHS open source.
http://www.digitalhealth.net/insight/analysis/1122/open-
eyes-to-nhs-open-source/ [Accessed 25th June 2015]
ampformatics.co.uk

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Radiographer's Guide Hospital IT Systems

  • 1.   Anant Patel- Radiographer (SCoR Radiographers Informatics Group CNWL NHS FT- Project Manager, Subject Matter Expert, Test Lead, Consultancy, Supporting Not for Profit Organisations) anant.patel@nhs.net
  • 2.  eRequesting (concepts)  Hospital Information Systems (HIS)  Electronic Healthcare Records (EHR) ampformatics.co.uk -
  • 3. HEALTH is the GOAL INFORMATION adds VALUE TECHNOLOGY use of TOOLS ampformatics.co.uk
  • 4.  EHR- Electronic Healthcare Record  EPR- Electronic Patient Record- Hospital Based  IRMER- Ionising Radiation (Medical Exposure) Regulations  PAS- Patient Administration System  RIS- Radiology Information System  LIMS- Laboratory Information Management System  HP- Health Portal- for patients and health services ampformatics.co.uk
  • 5.  NHS challenged to go paperless by 2018 (GDS 2013) – “to save billions, improve services and help meet the challenges of an ageing population”  Implementing 7 Day working in Imaging Departments: Good Practice Guidance (DoH 2012)- to utilise the resources of the NHS and to offer patients a more customer focussed service  Principle of safe staffing for radiography leaders (SoR 2015)- having an IT infrastructure which links across networks- streamlining practice ampformatics.co.uk
  • 6. Awareness of Diagnostic Imaging interactions with other systems Hospital Information Systems ampformatics.co.uk
  • 7.
  • 8.  Order Communications (Ordercomms) system  Bi-directional communication/message with a referrer containing: Patient information (ID) Clinical information Progression of the examination Image report/addendum ampformatics.co.uk
  • 9.  Requested  Justified  On Hold  Scheduled  Attended  DNA  Started  Completed  Dictated  Preliminary  Final  Addendum  Report viewed/acknowledged ampformatics.co.uk
  • 10.  Hospitals and Clinics  GP Practices  Community/Mental/Sexual/District Health  Private  eReferral users ( possibly England/Northern Ireland/Scotland/Wales) ampformatics.co.uk
  • 11. Track able by all users (status) Routing to multi-sites/departments Requests electronically audited (IRMER) ampformatics.co.uk
  • 12.  Data collected legibly/ready for coding  Real time demand possible via statistics  Decision Support (e.g. RCR guidelines- iRefer) along with could be added or duplicate checks  Replaces need for scanned diagnostic requests ampformatics.co.uk
  • 13.  Admin and Clerical- Registration/Scheduling (enterprise-wide)  Imaging Manager- Decisions/Activity  Imaging Redesign- Any interested parties  Vetting staff- Radiographers/radiologists  IT Support- PACS/RIS and IT Manager  RIS supplier- Various companies  eRequest supplier- Various companies ampformatics.co.uk
  • 14.  Depends on software/suppliers unless in- house/bespoke  Current/Future flows mapped/agreed (work with supplier)  Order Entry Format (OEF)- align with RIS/national codes and be flexible: o Inpatient/outpatient/A&E/GP o Modality specific  Decision Support (duplicate/previous similar exam checks/ MBUR guidelines) ampformatics.co.uk
  • 15.  Electronic Prescription Service- o GPs and practice nurses - to send prescriptions electronically to a dispenser (such as a pharmacy) of the patient's choice. o This makes the prescribing and dispensing process more efficient and convenient for patients and staff  Cardiology- similar to imaging  Pathology x10 as many requests as imaging o Hence pathology driven/collaboration o IRMER not to be forgotten  Roll out to other specialities, e.g. endoscopy ampformatics.co.uk
  • 16.  Electronic Patient Record (Hospitals only)- not directly talking to external systems  Electronic Healthcare Record (Cradle to the Grave)- Linked up with external systems, but may not be fully integrated
  • 17.
  • 18.  Imaging- PAS/PACS/RIS (minimum)  Imaging- PAS/PACS/RIS/VNA  Order Entry- PAS/Ordercomms/PACS/RIS/VNA  EPR- PAS/PACS/RIS/VNA + Labs/Pharmacy/Scheduling  EHR (almost)- EPR + Ext systems (Portals-Clinical & Patient/ HIE/GP Systems including Ordercomms)
  • 19.  Clinical Systems need to talk to each other o Pathology services- Collaboration the main one o Cardiology/other diagnostics- Relatively easy to add on o IRMER- Blocker when Imaging is added onto the other systems
  • 20.  (1) PACS/RIS Suppliers o ‘Try’ to integrate (full System Integration Testing) o Though will end up with workarounds to achieve integration o Suppliers getting better- need clinical & A&C input  (2) EPR/EHR Suppliers o Try to sell their whole solution or components o PACS/RIS suppliers may have better imaging solutions/integration but does it benefit the EHR?  (3) VNA- Any differences?
  • 21.  Integration Engines (using messaging) o Can join Clinical Information Systems (best of breeds) o Future Proof • Trust (preferably imaging) must retain some control rather than the supplier or IT department  NOT JUST IMAGING o Consider integrating with other systems (Labs/External/Patient) o Data for activity o NHS England- Open Source- “NHS England is drawing up plans to commit millions, possibly tens of millions, of pounds from the £260m technology fund to funding open source software, potentially including an NHS version of VistA”, Digital Health (2015)
  • 23.  Department of Health (2012).Implementing 7 Day Working in Imaging Departments: Good Practice Guidance. https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/213707/dh_132083.pdf [Accessed 23rd June 2015]  Government Digital Service (2013). NHS Challenged to go Paperless by 2018. https://www.gov.uk/government/news/jeremy-hunt-challenges-nhs-to-go-paperless-by-2018--2 [Accessed : 22nd June 2015}  Nawanan T (2012). IT in Hospitals. [Online] Available from http://www.slideshare.net/nawanan/it-in- hospitals?from_action=save [Accessed : 19th June 2015]  RCR (2014). A Practical Guide to Implementing Ordercomms and electronic remote requesting http://www.rcr.ac.uk/docs/radiology/pdf/BFCR(14)1_Order_FINAL.pdf [Accessed : 22nd June 2015}  Society of Radiographers (2015). Principles of safe staffing for radiography leaders. https://www.sor.org/learning/document-library/principles-safe-staffing-radiography-leaders [Accessed 23rd June 2015] ampformatics.co.uk
  • 24.  Belgium Museum of Radiology (2015). Wartime Advances Image. http://www.flanderstoday.eu/sites/default/files/webimages/ft34 3-p15-agenda_opener_0.jpg [Accessed 23rd June 2015]  Digital Health (2015). Open eyes to NHS open source. http://www.digitalhealth.net/insight/analysis/1122/open- eyes-to-nhs-open-source/ [Accessed 25th June 2015] ampformatics.co.uk

Editor's Notes

  1. RCR/BIR/IPEM/SCoR Inter-collegiate IT Working Party, NHS eReferral Stakeholder Design Council (HSCIC) Worked at Homerton, Barts, Central and North West London NHS FT, clinically at UHCW (Rugby) How many Rad, A&C, Radiologists ? Different countries ? Use eRequesting and eReferrals ? Use Ordercomms- yes internal/external
  2. Using materials available from Health and Social Care Information Centre and from NHS eReferrals and RCR, and own experiences
  3. VMI = co-operation between a vendor and a customer to achieve performance improvements ERP= Enterprise Resource Planning (to facilitate the organisation wide integration of complex processes and functions)
  4. If you don’t involve one of your groups, post Go Live a lot of resources may be spent supporting them instead of developing the system (A&C is the big one)
  5. Similar concepts
  6. Hence pathology driven/collaboration IRMER not to be forgotten
  7. Hence pathology driven/collaboration IRMER not to be forgotten, can be the driver
  8. Hence pathology driven/collaboration IRMER not to be forgotten
  9. Hence pathology driven/collaboration IRMER not to be forgotten