Amy Kay Watson 
amykaywatson@gmail.com 
Columbus, OH 43224 
614­519­0737 
(cell) 
amykaywatson.wordpress.com 
SUMMARY – Leadership development coach, facilitator, and trainer recognized for 
adapting to individual and team needs, customizing interactive and innovative training, 
delivering first­class 
facilitation, and providing sustainability resources. 
SKILLS AND EXPERIENCE 
PRIVATE COACHING AND CONSULTING 2010­PRESENT 
❖ Coaching for individual performance, with various clients ranging from ministry 
candidate to executive level. 
❖ Central East Regional Group of the Unitarian Universalist Association, 
Leadership development and training consultant, 2011­present. 
Assessment, 
Design, and Implementation of training for leading and managing, systems 
thinking, mission focus, managing conflict, adaptive leadership, planning effective 
meetings, and emotional intelligence. 
❖ Other local consulting includes facilitation for the Feeding America Appreciative 
Inquiry Summit, Grove City Ohio, 2011. and Ohio Health Care Coverage and 
Quality Council, work group discussions on health care payment reform and 
advancing primary care in Ohio. Columbus Ohio, 2010. 
THE HERTZ CORPORATION March 2011 ­December 
2014 
Culture Change Facilitator, Global Learning and Development 
Leveraged expertise in Senn Delaney learning methods to support Hertz’ culture 
goals. 
❖ Facilitated 1­and 
2­day 
Senn Delaney workshops and reinforcement/reconnect 
sessions across the United States. 
❖ Assessed with client groups via interviews, Denison culture survey, and employee 
pulse survey. Provided feedback and coaching to managers and senior leaders for 
improving their organization’s culture. 
❖ Designed, Developed, and Implemented 
➢ training in culture and change management. 
➢ technology for collaborative workspaces 
➢ communications for sustainment mechanisms 
❖ Coached employees and managers in the effective application of conceptual 
material. Offered feedback and coaching to colleagues. 
❖ Researched and Implemented solutions for sharing of best practices, 
presentations, activities, and other content among global culture­change 
champions. 
❖ Presented feedback directly and indirectly to corporate senior leadership regarding 
culture to ensure they had information with which to make decisions.
THE OHIO STATE UNIVERSITY (OSU), COLUMBUS, OHIO, 2002­2011 
Facilitator/Trainer, Office of Human Resources 
2010­2011 
Hired to strengthen and provide continuity to the culture transformation 
initiative. 
❖ Assess using tools such as the Gallup StrengthsFinder, the DISC assessment, 
and the Strengths Foundation’s Strengths Profile to focus interventions. 
❖ Design and Develop activities to move groups from research to action, to motivate 
change, to set group and individual goals, and define strategic vision. 
Manager, Office of the President 2002­2010 
Leveraged writing and management skills to ensure excellence and productivity. 
❖ Change management ­Managed 
an overhaul of office systems 
❖ Supervision ­Managed 
writers with expertise in business communications and 
executive­level 
correspondence, along with a staff of student assistants. 
❖ New Hire Onboarding – Assessed, planned, and developed training program. 
❖ Promoted two times, from Editorial Assistant to Editorial Coordinator and finally 
Manager, in five years. Supported the president’s Executive Assistant. 
❖ Selected as one of 20 volunteer culture transformation facilitators for the 
University. 
BORDERS BOOKS AND MUSIC, PRINCETON, NEW JERSEY 
Assistant Manager 1997­2000 
Hired to restore order and create atmosphere of teamwork and mutual support 
in the café 
❖ Took an underperforming cafe and turned it around by focusing on changes in 
hiring, employee development, and restructuring. 
❖ Improved customer service and spread understanding of company policies and 
culture. Developed staff for advancement. 
EDUCATION 
Comprehensive Evidence­Based 
Coaching Certification Anticipated completion 2015 
Fielding Graduate University, Santa Barbara, California. Leadership and personal coaching. 
Master of Divinity 1997 
Princeton Theological Seminary, Princeton, New Jersey, with foundations in public speaking, 
critical thinking, healthy care­giving, 
and ethics. 
Bachelor of Arts in Speech Communication 1989 
University of North Carolina at Greensboro, with foundations in Listening, Group 
Communication, Conflict Management, Public Speaking, Communication Theories, and 
Organizational Behavior.
PROFESSIONAL DEVELOPMENT, TRAINING, AND CONTINUING EDUCATION 
❖ Denison Culture Consulting Certification (16 hours) 
❖ Project Management Training (19.5 hours to date) 
❖ Catalyzing Organizational Change (14 hours) with Art Kleiner, Authentic Leadership in 
Action Summer Institute, Columbus 2011. 
❖ The Art of Hosting Meaningful Conversations (72 hours) with Tuesday Ryan Hart, 
Mid­Ohio 
Food Bank, 2009; The Ohio State University 2010; Deer Creek Lodge 2011. 
❖ Gallup Strengths Mentor (8 hours) with Tom Matson of the Gallup Corporation, The Ohio 
State University 2011 
❖ Gallup Strengths Educator (12 hours) with Tom Matson of the Gallup Corporation, The Ohio 
State University 2010 
❖ Action Inquiry (15 hours) with William Torbert, Authentic Leadership in Action Summer 
Institute, Halifax 2010 
❖ Certified Facilitator Training (168 hours), Senn Delaney Leadership Group, 2009

AmyWatsonresumeDecember2014 (final)

  • 1.
    Amy Kay Watson amykaywatson@gmail.com Columbus, OH 43224 614­519­0737 (cell) amykaywatson.wordpress.com SUMMARY – Leadership development coach, facilitator, and trainer recognized for adapting to individual and team needs, customizing interactive and innovative training, delivering first­class facilitation, and providing sustainability resources. SKILLS AND EXPERIENCE PRIVATE COACHING AND CONSULTING 2010­PRESENT ❖ Coaching for individual performance, with various clients ranging from ministry candidate to executive level. ❖ Central East Regional Group of the Unitarian Universalist Association, Leadership development and training consultant, 2011­present. Assessment, Design, and Implementation of training for leading and managing, systems thinking, mission focus, managing conflict, adaptive leadership, planning effective meetings, and emotional intelligence. ❖ Other local consulting includes facilitation for the Feeding America Appreciative Inquiry Summit, Grove City Ohio, 2011. and Ohio Health Care Coverage and Quality Council, work group discussions on health care payment reform and advancing primary care in Ohio. Columbus Ohio, 2010. THE HERTZ CORPORATION March 2011 ­December 2014 Culture Change Facilitator, Global Learning and Development Leveraged expertise in Senn Delaney learning methods to support Hertz’ culture goals. ❖ Facilitated 1­and 2­day Senn Delaney workshops and reinforcement/reconnect sessions across the United States. ❖ Assessed with client groups via interviews, Denison culture survey, and employee pulse survey. Provided feedback and coaching to managers and senior leaders for improving their organization’s culture. ❖ Designed, Developed, and Implemented ➢ training in culture and change management. ➢ technology for collaborative workspaces ➢ communications for sustainment mechanisms ❖ Coached employees and managers in the effective application of conceptual material. Offered feedback and coaching to colleagues. ❖ Researched and Implemented solutions for sharing of best practices, presentations, activities, and other content among global culture­change champions. ❖ Presented feedback directly and indirectly to corporate senior leadership regarding culture to ensure they had information with which to make decisions.
  • 2.
    THE OHIO STATEUNIVERSITY (OSU), COLUMBUS, OHIO, 2002­2011 Facilitator/Trainer, Office of Human Resources 2010­2011 Hired to strengthen and provide continuity to the culture transformation initiative. ❖ Assess using tools such as the Gallup StrengthsFinder, the DISC assessment, and the Strengths Foundation’s Strengths Profile to focus interventions. ❖ Design and Develop activities to move groups from research to action, to motivate change, to set group and individual goals, and define strategic vision. Manager, Office of the President 2002­2010 Leveraged writing and management skills to ensure excellence and productivity. ❖ Change management ­Managed an overhaul of office systems ❖ Supervision ­Managed writers with expertise in business communications and executive­level correspondence, along with a staff of student assistants. ❖ New Hire Onboarding – Assessed, planned, and developed training program. ❖ Promoted two times, from Editorial Assistant to Editorial Coordinator and finally Manager, in five years. Supported the president’s Executive Assistant. ❖ Selected as one of 20 volunteer culture transformation facilitators for the University. BORDERS BOOKS AND MUSIC, PRINCETON, NEW JERSEY Assistant Manager 1997­2000 Hired to restore order and create atmosphere of teamwork and mutual support in the café ❖ Took an underperforming cafe and turned it around by focusing on changes in hiring, employee development, and restructuring. ❖ Improved customer service and spread understanding of company policies and culture. Developed staff for advancement. EDUCATION Comprehensive Evidence­Based Coaching Certification Anticipated completion 2015 Fielding Graduate University, Santa Barbara, California. Leadership and personal coaching. Master of Divinity 1997 Princeton Theological Seminary, Princeton, New Jersey, with foundations in public speaking, critical thinking, healthy care­giving, and ethics. Bachelor of Arts in Speech Communication 1989 University of North Carolina at Greensboro, with foundations in Listening, Group Communication, Conflict Management, Public Speaking, Communication Theories, and Organizational Behavior.
  • 3.
    PROFESSIONAL DEVELOPMENT, TRAINING,AND CONTINUING EDUCATION ❖ Denison Culture Consulting Certification (16 hours) ❖ Project Management Training (19.5 hours to date) ❖ Catalyzing Organizational Change (14 hours) with Art Kleiner, Authentic Leadership in Action Summer Institute, Columbus 2011. ❖ The Art of Hosting Meaningful Conversations (72 hours) with Tuesday Ryan Hart, Mid­Ohio Food Bank, 2009; The Ohio State University 2010; Deer Creek Lodge 2011. ❖ Gallup Strengths Mentor (8 hours) with Tom Matson of the Gallup Corporation, The Ohio State University 2011 ❖ Gallup Strengths Educator (12 hours) with Tom Matson of the Gallup Corporation, The Ohio State University 2010 ❖ Action Inquiry (15 hours) with William Torbert, Authentic Leadership in Action Summer Institute, Halifax 2010 ❖ Certified Facilitator Training (168 hours), Senn Delaney Leadership Group, 2009