Amy Gressell resume and experience

1. Amy
Gressell
12951 Emerson Avenue
Lakewood, OH 44107
216.956.3608
HammyKG@gmail.com
linkedin.com/in/amygressell
hello
I’m a self-motivated, creative and organized professional with more than 15 years of experience
working efficiently under pressure. I excel at providing relevant, competent software and Mac
support to creative teams and nontechnical users. I am consistently recognized by supervisors
for successfully managing multiple projects from conception through completion.
skills and professional achievements
Fluent in Adobe Creative Cloud applications including InDesign, Illustrator, Acrobat Pro,
Bridge and Photoshop.
Member of the Adobe Customer Feedback Forum for Creative Cloud – a review team that helps shape
Adobe’s systems and sales programs; in turn creating a positive experience for their customers.
Collaborated with Adobe on a Creative Cloud for Teams case study. http://goo.gl/KFM3SC
Attended multiple PePcon conferences with leading InDesign trainers/speakers from the industry.
Member of the Cleveland InDesign User Group.
Member of Midwest Digital Asset Managers group.
experience
Great Lakes Integrated | Director of Marketing Technology
Manage an eight-member team through technical and creative projects for nationwide
clients consisting of Leukemia Lymphoma Society, American Diabetes Association, Henkel
Corporation and The Timken Company.
Oversee development team on maintaining client databases for proprietary inventory
management software.
Direct all aspects of Pageflex, a customizable content management software, spanning from
template creation and implementation to training and license renewal negotiation; while
ensuring brand control and providing cross-channel marketing solutions.
Administrator of proprietary digital asset and document management software; maintaining
metadata, rights management and version control.
Designed and executed several e-commerce order fulfillment systems to control inventory and
provide approved marketing collateral for clients.
Marcus Thomas LLC | Digital Asset and Creative Systems Manager
Researched, customized and implemented MediaBeacon – a world-class enterprise digital
asset management system.
Selected to lead an eight-member team through the process of creating customized taxonomy
and metadata.
Instructed 100-plus users on MediaBeacon’s user interface while continually maintaining the
integrity of the core software and database as the designated technical support liaison.
Managed digital libraries for various clients, including Akron Children’s Hospital, Ohio Lottery
and Tarkett North America.
Sept 2015 - Present
May 2002 - June 2015

2. Amy
Gressell
12951 Emerson Avenue
Lakewood, OH 44107
216.956.3608
HammyKG@gmail.com
linkedin.com/in/amygressell
Supervised six licenses on Lynda.com, a leading online learning site for technical, creative and
business skills; resulting in a 30% reduction in seminar and travel expenses.
Administrator for font management software – Universal Type Server – responsible for
purchasing, distribution and licensing compliance for more than 3,000 fonts.
Developed training sessions for employees and enforced policies on internal software
packages, including Jira, Secret Server, Webvantage, FTP, Arcmail, Basecamp and Outlook;
ensuring user retention.
Maintained over 40 Macs which included troubleshooting, user support, setup and orientation
for new hires.
Packaged and deployed the latest Creative Cloud software to 30 users; achieving a 25%
increase in productivity.
Collaborated with the Studio Design Department to finalize complex creative projects,
including trade show booth design and catalogue indexing.
Freelance Graphic Design | Portfolio
Successfully design identification systems, brand recognition and marketing collateral
for clients such as Heights Youth Club, Boys and Girls Clubs of Cleveland, Walsh Jesuit High
School and the city of Chardon.
Excel in creating customized invitations, newsletters and announcements for all occasions.
The Milbourn Pressworks Company
Digital Graphic Production Artist
Built long-lasting client relationships that include Progressive Insurance, Marconi Medical
Systems, American Greetings and Steris Corporation.
Contributed to company profitability by co-founding the award-winning
Digital Imaging Department.
Maintained job scheduling, estimating and invoicing records, and produced related
comprehensive reports.
Morse Graphic Art Supply Company
Digital Imaging Specialist
Demonstrated high-quality customer service and client support as evidenced by 100%
retention of assigned clients.
education
The University of Akron
Bachelor of Fine and Applied Arts in Graphic Design
Chosen member of the National Residence Hall Honorary; an organization which
recognizes the exceptional 1% of active students based on academics, leadership and
campus involvement.
July 1996 - May 2002
June 1994 - July 1996
Current and Ongoing
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