1. E&E Systems Co
Automation Software Solutions for ISO management system standards

2. HEADQUARTERS:
#3,
No 9, Noorbakhsh Street,
past Zartosht Street, Vali-Asr Ave,
Tehran,
Iran
+98 (21) 880 555 14 - 5
+98 (21) 880 555 16
Info@eesysco.com
www.eesysco.com

3. Background
Company History
E&E Systems Co was established in 2003 in Tehran as a private company with reg.
No 237406. We provide compliance management software solutions for wide range
of industries and services, especially for ISO management system standards
requirements. Our presence in market started with automotive industry and now we
are proud to announce our active presence in over 25 industries and services sector.
What we do
E&E, originated from efficiency and effectiveness, helps companies to automate their
ISO related activities using its industry approved software products including
Document Management, CAPA Management, Suppliers Evaluation Management, and
After Sale Service Management. Besides, we offer advanced consultant services
to companies in software and quality management sectors.
After nearly a decade of B2B relationship with our customers, we have received
Considerable positive feedbacks for our software products from local agents of ISO
certification bodies and of course our customers.
Strategy & Vision
Vision statement
We want key presence in global software market of industries and services. To
achieve this, we offer a range of specialized services and software products, tailored
for companies to increase efficiency and effectiveness of their processes.
Mission statement
E&E Currently is one of the major and famous providers of Compliance Management
software solutions in Iran with over 100 customers categorized from small business
to large-scale. We are now working on moving and extending our activities outside of
Iran to introduce state of the art products and services to the global market.

4. Values
Moving towards E&E goals is accompanied by our values.
- Sustainability
- Innovation
- Efficiency
- Effectiveness
- Partnership
Products & Services
Main Products:
- Document Management Software(E&E DMS)
E&E DMS helps you to build your document centre and classify your procedures,
instructions, technical forms, tables, standards and etc. digitally.
You can automate the process of creation, modification and deleting documents by
custom workflows via user dashboards.
- Corrective, Preventive and Improving Actions Management
Software(E&E CAPA)
E&E CAPA helps you to manage corrective, preventive and improving actions for
your organization in a closed-loop, PDCA Cycle. You can build FMEA tables based on
its records.
- Suppliers Evaluation Management Software(E&E SEM)
E&E SEM helps you to gather information from companies in a self-reported manner
on your web application. You can centralize and categorize their data and then Plan,
audit and rank them and get connected to your suppliers online.

5. - After-Sales Service Management Software(E&E ASM)
E&E ASM connects you to your customers online. You can receive their questions,
posts, complaints and requests via dashboard; Analyse records and Build your FMEA
data. Customers can track their posts and participate in PDCA problem solving cycles
and finally they participate in related online surveys when needed.

6. E&E DMS helps you build your document centre easily in a user-friendly
environment. Simply define categories of your documents with unlimited nodes and leaves. You can assign
a single management team for all your document groups or dedicated for each one; then, it is easy task to
create, modify or delete a document.
Types of Documents:
Procedure Instruction Form Table BOM OPC
Standard Control Plan E-Magazine E-Book Datasheet Video File
Audio File Picture ...
To create, modify or delete a document you can submit a request or if you have got required
administrative privileges, just do it quickly without any workflow. The process of document definition is
made up of several easy steps:
-Filling necessary properties such as coding, naming, attachments and etc.
-Make it accessible by providing security info
-Assignment of workflow for next reviews
-Providing other optional information

7. The following quick diagram shows you, how to make your document centre prepared and ready to use in a glance:
Define:
Document Groups Management Teams Documents User Groups Workflows
Key Features:
 Builds your document library with options to categorize your documents in groups, search and
view them
 Dynamic workflow definition for documents and document groups helps you to automate the
process of production, verification and approval of documents
 You can submit a request to create, modify or making obsolete a document
 Powerful request tracking mechanism
 Auto generation of Master List report of documents
 Transferring of obsolete documents to specific and separated library
 Capability to work with any windows supported format
 Plenty of mandatory and optional data fields to store document information
 User group assignment to documents helps you to specify which users should have access to
specific documents. This information will be used to control document access by users and send
notification to them when any change happens.
 Document relationship matrix helps you to preserve documents integrity
 Optional automatic document code generation
 Ability to search in content of text based documents
 Reporting tool to generate lists and diagram reports based on stored data records

8. E&E CAPA automates the process of problem solving based on PDCA
(Plan, Do, Check, Act) cycle.
Initial configuration of E&E CAPA consists of the following steps:
- Configuring source of problems:
Definition of source of actions in a tree shaped structure. Among suggested values for this entity
are: Internal Audit, Statistical Analysis, Customer Complaints, Occurrence of accidents and
incidents
- Configuring occurrence points of problems:
Occurrence points are in 4 categories: departments of organization, goods and services, processes
and user defined custom occurrence points
- Definition of measures:
Measures are tags which can be attached to any CAPA request. Measure value is set while issuing a
request optionally and then in C phase of problem solving cycle, new value will be calculated as a
tool to evaluate efficiency of performed action.
- Assignment of administrative roles to specific users inside of CAPA workflow:
E&E CAPA let you define administrators for each phase of PDCA in relation to sources and
occurrence points. Administrators are responsible to approve or reject the results and choose
executives for the next phase in case of approving the input.

9. Image: Continuous quality improvement with PDCA.
Key Features:
 Solving problems based on PDCA cycle (Deming Circle)
 Facing problems with respect to Hoshin Kanri model(Separating low and high priority problems)
 Categorizing problems by occurrence points (Organizational chart, Goods and Services, Processes,
User custom occurrence points)
 Categorizing problems by source of problem (Internal audits, HSE site visits, Statistical Analysis,
Customer Complaints )
 Categorizing problems by measures. Evaluation of measures in Initial and C phase of CAPA
requests
 Closed-Loop cycle for solving problems
 Teamwork enabled for all phases and assigning different tasks to each member
 Jumping back the steps when inaccurate data detected by administrators
 Definition of Reaction Plan to limit the effects of problem
 Generalizing the solution for similar situations and locations
 Sending and receiving tasks via dedicated dashboard for users
 Powerful tracking options in process of problem solving
 Plenty of useful reports for users and managers and …

10. ‫کنندگان‬ ‫تامین‬ ‫مدیریت‬ ‫افزار‬ ‫نرم‬(E&E SCM):‫از‬ ‫عبارتند‬ ‫که‬ ‫است‬ ‫اصلی‬ ‫بخش‬ ‫چندین‬ ‫دارای‬
-‫اظهاری‬ ‫خود‬ ‫ماژول‬Online‫کنندگان‬ ‫تامین‬
-‫کنندگان‬ ‫تامین‬ ‫اطالعات‬ ‫بانک‬
-‫کنندگان‬ ‫تامین‬ ‫از‬ ‫خرید‬ ‫استعالم‬ ‫ماژول‬
-‫کنندگان‬ ‫تامین‬ ‫کیفیت‬ ‫سیستم‬ ‫ارزیابی‬ ‫ماژول‬
E&E SEM automates the process of suppliers’ identification, registration
Self-Assessment, periodic audits, ranking and decision making in purchases.
Initial configuration of E&E SEM consists of the following steps:
- Configuring fields of activities in a tree shaped structure
In common, this is the first step to configure your E&E SEM software. This data will be used in the
following cases:
1. Relating suppliers with
2. Definition of specific profile template for each category
3. Definition of specific audit checklists for each category
4. Quick and efficient navigation to your suppliers’ information via each category
- Configuring master and derivative profile templates
In order to make collected information from suppliers efficient and helpful, it is necessary to
configure data fields for each activity type in a dedicated profile template. Using E&E profile
template builder, you can build a master profile and as much derived specialized templates as you
wish. Registering or self-assessment of suppliers is performed by these profile templates.

11. - Configuring master and derivative audit checklists
Periodic and per case audits of suppliers is carried out by using checklist. The first step is to declare
a master checklist using E&E check list builder. Then you can derive hundreds of specialized
checklists to make your audits more practical and revealed information more precise.
- Connecting fields of activities to profile template and audit checklist
As it was mentioned, this is necessary to generate more feasible and precise data for using in
further business relations with your suppliers.
Key Features:
 Tree shaped fields of activities with unlimited branches and leaves
 1 Master profile template with unlimited derived specialized templates
 1 Master audit checklist with unlimited derived specialized templates
 Definition of dynamic importance coefficients for data fields is supported
 Online self-assessment
 Multi-Ranking methods supported
 Assignment of whitelist, black list or any other tag to ranges of rankings. These tags will be used as
filtering parameters in suppliers data centre
 Automatic audit score calculation and ranking of suppliers by each involved activity
 Audits can be switched Off for specific suppliers to avoid performing non useful audits while
suppliers are interimly inactive
 Performance of suppliers can be evaluated by each field of activity per-case or in a periodic manner
 Assignment of auditors to a category of questions or a specific one is supported
 Checklists can be configured in a way that any measure get evaluated by unlimited auditors
 Periodic audit planning calendar for groups of suppliers or per case
 Automated sending of audit tasks to auditors’ dashboards
 Comparing suppliers by specific measures
 Comparing suppliers by trend of their performance
 Automated alert configuration on specific parameters of suppliers’ profiles data

12.  Branch based model for enterprises with multi-level access permission is supported
 Powerful reporting and filtering tools for suppliers data centre to make ease of decision making
process before purchases from or doing business with suppliers
E&E ASM automates the process of handling customers’ complaints,
receiving customization of purchased products orders, gathering bugs and issue reports and questions and
offers a simple yet industry and standard approved mechanism to maintain all inputs Based on ISO 10000
family of standards to achieve customer satisfaction. The model to use for handling all types of mentioned
requests is based on PDCA cycle (Plan, Do, Check, Act).
Initial configuration of E&E ASM consists of the following steps:
- Configuring source of problems:
They can be customer complaint, bug report, question and customization request or any other item
which you wish to use. While defining source of issues, you can configure which one depends on
purchases or existing valid contract to control available options for any current or potential
customer.
Configuring occurrence points of problems or issues:
Occurrence points are in 4 categories:
Departments of organization, goods and services, processes and user defined custom occurrence
points
- Definition of measures:

13. Measures are tags which can be attached to any ASM request. Measure value is set while issuing a
request optionally and then in C phase of problem solving cycle, new value will be calculated as a
tool to evaluate efficiency of performed action.
- Assignment of administrative roles to specific users inside of ASM workflow:
E&E ASM let you define administrators for each phase of PDCA in relation to source of issues.
Administrators are responsible to approve or reject the results and choose executives for the next
phase in case of approving the input.
- Definition of customers’ profiles
Making profile for customers is a multi-step task. You define customer contact, categorize it in a
right place, relate it with purchased products and then add its contracts’ history and records for
future warranty services. The last step is to declare customer’s account balance which will be used
in further financial transactions.
Image: Continuous quality improvement with PDCA.

14. Key Features:
 Handling issues based on ISO10000 family of standards and PDCA cycle (Deming Circle) to achieve
customer’s satisfaction
 Customer can hide its identity if necessary while submitting a complaint
 Dedicated account for each customer
 Customer’s Invoices history and account balance
 VAT configuration for financial transactions
 Facing problems with respect to Hoshin Kanri model(Separating low and high priority problems)
 Categorizing problems by occurrence points (Organizational chart, Goods and Services, Processes,
User custom occurrence points)
 Separating the process of handling free and paid requests
 Customer contracts sub module to maintain warrantied inputs
 Categorizing problems by source of problem (Customer Complaints, Reported Bugs, Questions,
Customization Orders)
 Categorizing problems by measures. Evaluation of measures in Initial and C phase of ASM requests
 Closed-Loop cycle for handling inputs
 Teamwork enabled for all phases and assigning different tasks to each member
 Jumping back the steps when inaccurate data detected by administrators
 Definition of Reaction Plan to limit the effects of problem
 Generalizing the solution for similar situations and locations
 Sending and receiving tasks via dedicated dashboard for users

15.  Customers are involved in the C phase of handling requests. A dynamic user defined survey can be
used to estimate the level of customer’s satisfaction.
 24 hours a day availability of tracking request by customers and administrators
 Powerful tracking options in process of problem solving
 Plenty of useful reports for customers, users, managers and …
Technical Specifications of E&E Products
Development Technology:
Working Environment: Web(Intranet or Internet)
Language: C# 5.0
Web Application Framework: Asp.net 4.5
JavaScript library : Jquery
ORM Tool: Entity Framework Code First
Supported Databases : SQL Server Express, SQL Server 2008 or newer,
My SQL 5 versions
Minimum Server Requirements(Hardware)
 CPU: 2 GHZ
 RAM: 2 GB
 HDD: 4 GB
Server Requirements(Software)
 Windows server 2003 or newer
 IIS 6,7 or newer
 .net Framework 4.5

16. Services
We provide consulting services to companies from small size to large-scale, focused
on software evaluation, production and system management.
Business competitiveness
Nearly a decade of presence in 25 different sectors of industries and services from
small to large-scale market has shaped and agile, dynamic and productive
atmosphere in E&E. Here, business experts are highly skilled and we benefit from
experienced development team. Any change and upgrade to ISO management
system standards are reflected to our products instantly to make them in compliance
with the latest version of them. The potential market of over 1,400,000 ISO certified
companies worldwide is a great opportunity for us to have a considerable share of
this market.
Management & Ownership
Chairman of the Board and the CEO
Mojtaba Goudarzi
Board Member and Production Manager
Amir Zenhari

17. Featured Customers (Categorized by industrial sector)
Oil & Gas
- Bandar Abbas Oil Refining Company
- Tabriz Oil Refining Company
- Shiraz Oil Refining Company
- Ilam Gas Refining Company
- Sarkhoon & Qeshm Gas Treating Co.
- Gas Transmission Operation District 8
Machinery and equipment
- Oil Turbo Compressor Engineering Company (OTEC)
- Mapna Boiler Co.
Basic metal & fabricated metal products
- Khuzestan Steel Co.
- Khorasan Complex Steel Co.

18. - Kavian Steel Co.
Mining and quarrying
- Kerman Coal Mines Co.
- Imidro
Concrete, cement, lime, plaster etc.
- Kerman cement industries group
- Darab Cement Co.
- Leca Co.
Manufacture of coke & refined petroleum products
- Jam Polypropylene Co.
- Ravankaran Ehya Sepahan Co.
- Kerman Polyethylene Ind. Company
Food products, beverage and tobacco
- Kalleh Co.
Pharmaceuticals
- Osvah Pharmaceutical Co.
- Samen Pharmaceutical Co.
Rubber and plastic products

19. - Gilan Rubber Co.
- Shomal Plastic Chaboksar Co.
Education
- Kharg Azad University
Engineering services
- Awdge Pazhoohesh Sanaat (A.P.S) Co.
- Naqsh Tarsim Milad Co.
- Pars Faragam Engineering & Construction Co.
Electrical and optical equipment
- Mapna Electric & Control, Engineering & Manufacturing Co. (MECO)
- Emad Semiconductor Co.
- Sazeh Pouyesh Co.
Electricity supply
- Regional Electricity Supply Fars-Shiraz Co.
- Shahid Abbaspour Dam Power Plant
- South Kerman Electricity Distribution Co.
Wholesale &retail trade
- Alborz Distribution Co.

20. Shipbuilding
- Paziresh Novin Co.
Recycling
- Parsian Part Pasargad Co.
Information Technology
- Information Services Corporation
Textiles and Textile Products
- Soheil Nasj Co.
Automotive Industry
- Saipa
- Bahman Diesel Co.
- Erish Khodro
- Polyurethane Manufacturing Company
- Jahan Mehran Co.
- Parmida Co.
- Soroush Samen Co.
- Nasir Machine Co.
- Tehran Fam Co.
- Rasa Gheteh Jahed Co.
- Shyayan Kav Co.
- Seganeh Co

21. - Aryan Did Gostar Co.
- Bronze Co.
- IdCo.
- Automobile Industries Consultant Engineers Co.
- Fara Foam Co.
- Ashtad Iran Co.
- STYM Co.
- Behnoor Glass Co.
- Saipa Piston Co.
- Cooler Iran
- Sardsaz Khodro
- Zar Spring Saipa Co.
- Foulad Fam company
- FKC
- Hadid Mobtakeran Co.
- Ama Fuel Co.
- Pars Ring Co.
- Gheteh Karan Co.
- Sepahan Pitch Co.
- Pitch Kooban Co.
- Tondar Co.
- Mizan Car Part Co.
- Badri Co.
- Daghigh Sanat Welding Co.
- Arad e Gharb Co.
- Iran Spare Parts Co.
- Azin Electronic Co.
- Kahavar Parts Production Co.

22. Chemicals, chemical products & fibres
- Water Treatment Chemicals Ltd Co.
Medical Equipment
- Fan Azarakhsh Co.