Itil v3 release and deployment management

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ITIL v3 Release and Deployment Management.ppt

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  • Great article for brushing up on the ITIL process. I found this downloadle Ebook which goes into more detail. www.v3examcertification.co.uk
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  • Plutora can be used to implement the processes outlined in the preso. www.plutora.com
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Itil v3 release and deployment management

  1. 1. ITIL v3 Release and Deployment Management Week 1: Introduction CIS Enterprise Architecture
  2. 2. Release & Deployment Workshop Outline <ul><li>Week 1 – Introduction </li></ul><ul><li>Week 2 – Concepts & Definitions </li></ul><ul><li>Week 3,4,5 – Process Flow & Activities </li></ul><ul><li>Week 6 – Roles & Responsibilities </li></ul><ul><li>Week 7 – Documentation </li></ul><ul><li>Week 8 – Conclusion </li></ul>ITIL v3 Release and Deployment Management CIS Enterprise Architecture
  3. 3. ITIL Overview <ul><li>ITIL Major Domains </li></ul><ul><ul><li>Service Strategy </li></ul></ul><ul><ul><li>Service Design </li></ul></ul><ul><ul><li>Service Transition </li></ul></ul><ul><ul><li>Service Operation </li></ul></ul><ul><ul><li>Continual Service Improvement </li></ul></ul>ITIL v3 Release and Deployment Management CIS Enterprise Architecture
  4. 4. ITIL Overview ITIL v3 Release and Deployment Management CIS Enterprise Architecture
  5. 5. Service Transition <ul><li>Service Transition Processes </li></ul><ul><ul><li>Change Management </li></ul></ul><ul><ul><li>Release & Deployment Management </li></ul></ul><ul><ul><li>Transition Planning & Support </li></ul></ul><ul><ul><li>Service Asset & Configuration Management </li></ul></ul><ul><ul><li>Service Validation & Testing </li></ul></ul><ul><ul><li>Service Evaluation </li></ul></ul><ul><ul><li>Knowledge Management </li></ul></ul>ITIL v3 Release and Deployment Management CIS Enterprise Architecture
  6. 6. Release & Deployment <ul><li>Release - A collection of hardware, software, documentation, processes or other components required to implement one or more approved changes to IT services. The contents of each release are managed, tested and deployed as a single entity. </li></ul>ITIL v3 Release and Deployment Management CIS Enterprise Architecture
  7. 7. Release & Deployment <ul><li>Release - A collection of hardware , software , documentation , processes or other components required to implement one or more approved changes to IT services. The contents of each release are managed, tested and deployed as a single entity. </li></ul>ITIL v3 Release and Deployment Management CIS Enterprise Architecture
  8. 8. Release & Deployment <ul><li>Deployment - The activity responsible for movement of approved releases of hardware, software, documentation, process etc. to test and production environments. </li></ul>ITIL v3 Release and Deployment Management CIS Enterprise Architecture
  9. 9. Release & Deployment <ul><li>Deployment - The activity responsible for movement of approved releases of hardware, software, documentation, process etc. to test and production environments. </li></ul>ITIL v3 Release and Deployment Management CIS Enterprise Architecture
  10. 10. Release & Deployment <ul><li>Release & Deployment Management – The process responsible for planning, scheduling and controlling the movement of releases to test and production environments. The primary objective is to ensure the integrity of the production environment. </li></ul>ITIL v3 Release and Deployment Management CIS Enterprise Architecture
  11. 11. Scope <ul><li>The scope of Release and Deployment Management includes the processes, systems and functions to package, build, test and deploy a release into production and establish the service specified in the Service Design Package before final handover to service operations. </li></ul>ITIL v3 Release and Deployment Management CIS Enterprise Architecture
  12. 12. Objectives <ul><li>To efficiently build, install, test and deploy releases to a target environment successfully and on schedule </li></ul><ul><li>Clear and comprehensive release and deployment plans </li></ul><ul><li>Controlled deployment of a new or changed service into production </li></ul><ul><li>Minimal unpredicted impact on the production services, operations and support organization </li></ul>ITIL v3 Release and Deployment Management CIS Enterprise Architecture
  13. 13. Value To Business <ul><li>Delivering change, faster and at optimum cost and minimized risk </li></ul><ul><li>Assuring that customers and users can use the new or changed service in a way that supports the business goals </li></ul><ul><li>Improving consistency in implementation approach across the business change, service teams, suppliers and customers </li></ul><ul><li>Contributing to meeting auditable requirements for traceability through Service Transition. </li></ul>ITIL v3 Release and Deployment Management CIS Enterprise Architecture
  14. 14. Release and Deployment Lifecycle (Generic) ITIL v3 Release and Deployment Management CIS Enterprise Architecture
  15. 15. Release & Deployment Activities <ul><li>Releasing Planning </li></ul><ul><li>Prepare for Build, Test and Deployment </li></ul><ul><li>Build and Verify </li></ul><ul><li>Testing </li></ul><ul><li>Plan and Prepare for Production Deployment </li></ul><ul><li>Perform Production Deployment </li></ul><ul><li>Verify Production Deployment </li></ul><ul><li>Early Life Support </li></ul><ul><li>Review and Close Release </li></ul>ITIL v3 Release and Deployment Management CIS Enterprise Architecture
  16. 16. Release and Deployment Process ITIL v3 Release and Deployment Management CIS Enterprise Architecture DRAFT
  17. 17. Interfaces <ul><li>Change Management </li></ul><ul><li>Service Validation and Testing </li></ul><ul><li>Service Asset & Configuration Management </li></ul><ul><li>Knowledge Management </li></ul>ITIL v3 Release and Deployment Management CIS Enterprise Architecture
  18. 18. Q & A <ul><li>Release and Deployment Management </li></ul><ul><li>Definitions </li></ul><ul><li>Scope </li></ul><ul><li>Activities </li></ul><ul><li>Interfaces </li></ul>ITIL v3 Release and Deployment Management CIS Enterprise Architecture
  19. 19. Reference Material <ul><li>fscty07Enterprise_Architecture05 EA CIS ITIL ProcessCIS Release Management </li></ul>ITIL v3 Release and Deployment Management CIS Enterprise Architecture

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