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Ingrid Brindle
- 1. Hello! My name is Ingrid Brindle Chair of Haughton Thornley Patient Group Hyde Chair of Neighbourhood Steering group Member of Patient Exp Group GM AHSN Member of NHS Patient Online Programme Member of Integrated Services Steering Group Founder of Healthpledge @ingridbrindle ingridbrindle44@gmail.com
- 2. It’s about me! • Ankylosing Spondylitis • Heart Arrythmia • Eye problems, partially sighted • Joint problems • Fused neck • Hip replacements • Immunosupressed • I won’t bore you with the rest!
- 3. Our health – our lifetime’s work! Our most important project Most of it done “Home Alone!”
- 4. You are already your own doctor! Tom Ferguson MD 1985 • Our interactions with the healthcare system are just the tip of the iceberg • Self Care is and has always been our predominant form of health care
- 5. www.htmc.co.uk Information, advice, talks , signposting, access
- 6. Test results • All test results available • Blood tests • If regularly tested, can monitor trends • Understandable, value, graphic, Normal / Abnormal • Labtests Online • Comment by doctor • Can avoid repeating tests • No need to contact practice
- 7. See result, what the normal range is (not always accurate) and a graphical display to show if in the normal range or not as well as whether normal / abnormal. You can also see comments written by the doctor here Please note further information about test results is available on the practice website www.htmc.co.uk In particular, you may find Lab Tests Online useful and of course the advice your doctor or nurse may have given you too. If you are not sure then please book an appointment with your doctor or nurse who may provide you with more information
- 8. Summary of significant events • Form filling, insurance & benefits etc. • Useful when you are asked the same thing over and over again! • Good to be a reminded of progress • Links to trusted sites where information is available
- 9. Letters, referrals etc • All communications that go in & out of the practice • Gives the patient confidence, knows what has been done • No need to contact practice • Letters from consultants……supposed to send but often don’t • Can check understanding and roles in what happens next • Can use the letters to inform others who don’t communicate • Examples…..France, Grandson, Yvonne, Margaret
- 10. Consultations etc. • Patient retention of information can be as low as 10% • Can check understanding & what happens next • Can get family or friends / carers help • Language difficulties …… Australia………. Nursing homes • Elderly man in A&E • Safe medicine • No need to contact practice
- 11. Mobile Phone app • Have information available anywhere home and abroad with just 2 passwords! How cool is that? • A large percentage of the population have a suitable mobile phone • Information about passwords can be stored under ICE or using an ICE app on the lockscreen • ICE app is next to the Patient Access records access app • If someone steals the phone, passwords can be changed
- 12. Other digital devices • ECG recorder on mobile phone • Useful when arrythmia is spasmodic • Gives ECG which can be assessed • Can be emailed to cardiologist • Implanted heart loop monitor • Automatically downloads
- 13. What is needed is for all the patient information to be ‘joined up’ • GP records • My information (blood pressure, glucose levels, etc.) • In-patient information • Out-patient information • Information from other agencies (social care, physiotherapy, chiropody etc) • Information from carers • My significant information summary