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Data-Driven Product Management
at Scale
Shaun Pearce - CTO
Nicolas Hemidy - Product Manager
We make cooking at home simple,
straightforward and fun.
We deliver a box of wholesome
ingredients in exact proportions with
step-by-step recipe cards.
What does Gousto do?
Personalised menu
30 recipes per
week
Reduced lead
times by 60%
7 delivery days per
weekIntroduced
evening delivery
Radishes
How do we organise ourselves?
Haricots
Carrots
Mushrooms
Artichokes
Potatoes The technical components the team builds and
maintains in order to expose those features
Comp.
The features the team needs to develop and
maintain in order to effect their metrics
Features
A way to easily measure the team
effectiveness in progressing their mission
Metrics
Why does the team exist and what are they
trying to achieve?
Mission
=
Test
LearnRefine
Radishes Product Owner Engineers
Agile Coach
Team
Data Analyst
Gousto Squads
How did we start?
Start simple
Customers
Product Owner
3rd party testing
platform
Configure test & analyse
results
Get
recipes
Display modified page
Recipe Service
R
Microservices
Send metrics
Get variant (JS)
Start simple, fail fast, learn quickly
+12%
CTR
VS
Top tips...
(when starting out)
Be prepared
Top of funnel first
Mind your tools
What if we wanted to do more
comprehensive testing?
Hypothesis:
More veg = happier customers..
Boxes not (only) bits
Change box content?
Consistent experience?
Forecast food?
Measure retention?
We need a more capable test
platform
Analytics Platform
Gousto’s test platform
Customers
Product OwnerMenu variation
Configure test
Event
stream
Display modified
page
RedshiftEMRS3Collector
Content Platform
Recipe Service
R
Experiment
Service
Analyseresults
Top tips...
(when doing more comprehensive
testing)
Focus on measuring
behaviour
Think about the cross
device experience
Mind performance
We’re hiring
twitter: @GoustoTech blog: techbrunch.gousto.co.uk apply: gousto.co.uk/jobs

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Gousto: Data-Driven Product Management at Scale

  • 1. Data-Driven Product Management at Scale Shaun Pearce - CTO Nicolas Hemidy - Product Manager
  • 2. We make cooking at home simple, straightforward and fun. We deliver a box of wholesome ingredients in exact proportions with step-by-step recipe cards. What does Gousto do?
  • 3. Personalised menu 30 recipes per week Reduced lead times by 60% 7 delivery days per weekIntroduced evening delivery
  • 4. Radishes How do we organise ourselves? Haricots Carrots Mushrooms Artichokes Potatoes The technical components the team builds and maintains in order to expose those features Comp. The features the team needs to develop and maintain in order to effect their metrics Features A way to easily measure the team effectiveness in progressing their mission Metrics Why does the team exist and what are they trying to achieve? Mission = Test LearnRefine Radishes Product Owner Engineers Agile Coach Team Data Analyst Gousto Squads
  • 5. How did we start?
  • 6. Start simple Customers Product Owner 3rd party testing platform Configure test & analyse results Get recipes Display modified page Recipe Service R Microservices Send metrics Get variant (JS)
  • 7. Start simple, fail fast, learn quickly +12% CTR VS
  • 8. Top tips... (when starting out) Be prepared Top of funnel first Mind your tools
  • 9. What if we wanted to do more comprehensive testing?
  • 10. Hypothesis: More veg = happier customers..
  • 11. Boxes not (only) bits Change box content? Consistent experience? Forecast food? Measure retention?
  • 12. We need a more capable test platform
  • 13. Analytics Platform Gousto’s test platform Customers Product OwnerMenu variation Configure test Event stream Display modified page RedshiftEMRS3Collector Content Platform Recipe Service R Experiment Service Analyseresults
  • 14. Top tips... (when doing more comprehensive testing) Focus on measuring behaviour Think about the cross device experience Mind performance
  • 15. We’re hiring twitter: @GoustoTech blog: techbrunch.gousto.co.uk apply: gousto.co.uk/jobs