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How to Increase Profits
By Improving Quality

   More Practical Food Safety ideas
                from
     FoodSafetySuppliers.com
                copyright 2012
Why focus on improving?


 An increasingly competitive marketplace

 Rising Production costs

 More demanding customers
What can a new focus on
  quality do for a food
       company?

    Improve process efficiency

    Reduce Process inefficiency

    Improve customer satisfaction
Improve the process and
 the product at the same
          time.

 Create a “QUALITY PROGRAM”.

 Add Quality to other business operations.

 MAKE IMPROVING QUALITY A HABIT!
TYPICAL QUALITY
    PROGRAMS

Old school = Statistical Process Control (SPC)



New school = Total Quality Management (TQM)

         ie: “SIX SIGMA”
Food safety systems
easily mix with quality
       programs

  Examples:

    Good Manufacturing Practices (GMP)

    Hazard Analysis Critical Control Point
    (HACCP).
Geek moment

QMS = FSMS



“QUALITY MANAGEMENT SYSTEMS” are
similar to “FOOD SAFETY MANAGEMENT
SYSTEMS”.
How does Quality or
Food Safety happen?

By accident or by planning ahead?

Planning addresses issues BEFORE they
happen.

Remember: “An ounce of prevention is worth a
pound of cure.”
GMP / HACCP


A proactive system to ensure food safety

Has planning, monitoring, and control steps.

Efforts made to plan and act ahead reduce the
number of unsafe products made.
Tools used for Food
        Safety

Staff training

Use of Standard Operating Procedures (SOP)

Corrective Action Request forms (CAR)

  Root cause analysis using Toyota’s 5
  WHYs
6 SIGMA


A proactive system to improve quality

Like food safety systems:

     PLAN - ACT - REPEAT
SIX SIGMA: DMAIC
   The six sigma steps to quality:

     DEFINE

     MEASURE

     ANALYZE

     IMPROVE

     CONTROL
DEFINE


Management decides what to improve

A team is created

Projects are created to meet company goals
MEASURE


Refine the project

Look for root causes

Decide what data/measurements are needed

Collect data
ANALYZE


Use statistics, software, or common sense

Information allows the team to develop
hypotheses and verify root causes
IMPROVE

The best part!

Find and implement solutions to improve
quality or reduce non-compliance.

Ideas to address root causes are created

Trials are done to check for effectiveness

Final solutions are decided upon.
CONTROL

Improvements are made permanent

Company policies, procedures or culture are
changed.

Standard Operating Procedures (SOPs) made

Steps to review changes for effectiveness are
made.
Tools to improve quality

 ANALYSIS TOOLS:

   Three level tree diagrams

   Pareto Charts

   Process Flow and Control Diagrams

   Fishbone Diagrams
Other important factors
  to improve quality
Team building

Management commitment

Staff encouragement and involvement

Use of clear goals as measuring sticks

Regular review
Summary
Add quality to everything your company does

You will improve operations, reduce waste, and
improve customer loyalty.

Keep improving and your profits will too!



Be sure to visit www.FoodSafetySuppliers.com
for more ideas about Practical Food Safety.

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Improve profits by improving quality

  • 1. How to Increase Profits By Improving Quality More Practical Food Safety ideas from FoodSafetySuppliers.com copyright 2012
  • 2. Why focus on improving? An increasingly competitive marketplace Rising Production costs More demanding customers
  • 3. What can a new focus on quality do for a food company? Improve process efficiency Reduce Process inefficiency Improve customer satisfaction
  • 4. Improve the process and the product at the same time. Create a “QUALITY PROGRAM”. Add Quality to other business operations. MAKE IMPROVING QUALITY A HABIT!
  • 5. TYPICAL QUALITY PROGRAMS Old school = Statistical Process Control (SPC) New school = Total Quality Management (TQM) ie: “SIX SIGMA”
  • 6. Food safety systems easily mix with quality programs Examples: Good Manufacturing Practices (GMP) Hazard Analysis Critical Control Point (HACCP).
  • 7. Geek moment QMS = FSMS “QUALITY MANAGEMENT SYSTEMS” are similar to “FOOD SAFETY MANAGEMENT SYSTEMS”.
  • 8. How does Quality or Food Safety happen? By accident or by planning ahead? Planning addresses issues BEFORE they happen. Remember: “An ounce of prevention is worth a pound of cure.”
  • 9. GMP / HACCP A proactive system to ensure food safety Has planning, monitoring, and control steps. Efforts made to plan and act ahead reduce the number of unsafe products made.
  • 10. Tools used for Food Safety Staff training Use of Standard Operating Procedures (SOP) Corrective Action Request forms (CAR) Root cause analysis using Toyota’s 5 WHYs
  • 11. 6 SIGMA A proactive system to improve quality Like food safety systems: PLAN - ACT - REPEAT
  • 12. SIX SIGMA: DMAIC The six sigma steps to quality: DEFINE MEASURE ANALYZE IMPROVE CONTROL
  • 13. DEFINE Management decides what to improve A team is created Projects are created to meet company goals
  • 14. MEASURE Refine the project Look for root causes Decide what data/measurements are needed Collect data
  • 15. ANALYZE Use statistics, software, or common sense Information allows the team to develop hypotheses and verify root causes
  • 16. IMPROVE The best part! Find and implement solutions to improve quality or reduce non-compliance. Ideas to address root causes are created Trials are done to check for effectiveness Final solutions are decided upon.
  • 17. CONTROL Improvements are made permanent Company policies, procedures or culture are changed. Standard Operating Procedures (SOPs) made Steps to review changes for effectiveness are made.
  • 18. Tools to improve quality ANALYSIS TOOLS: Three level tree diagrams Pareto Charts Process Flow and Control Diagrams Fishbone Diagrams
  • 19. Other important factors to improve quality Team building Management commitment Staff encouragement and involvement Use of clear goals as measuring sticks Regular review
  • 20. Summary Add quality to everything your company does You will improve operations, reduce waste, and improve customer loyalty. Keep improving and your profits will too! Be sure to visit www.FoodSafetySuppliers.com for more ideas about Practical Food Safety.