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Amanda Wagoner
301 Roman Way East
Noble, OK 73068
(405)512-4166
amandawagoner73@yahoo.com
Six year’s experience in clerical skills involving Data Warehouse, Complex Problem Solving, and Microsoft
office. Enrolled in Moore/Norman technology center for Computer Skills for the Workplace, Administrative
Assistant Fundamentals and Administrative Assistant Applications will be finished in April 2015. My goal is to
obtain a position as an Administrative Assistant that offers potential for professional growth, advancement and
encourages further education.
 Clerical Skills
 Shipping & Receiving
 Data Warehousing
 Inventory Control
 Packaging
 Order Picking
 Stock Replenishment
 Forklift Operation
 Leadership
 Employee Training
 Microsoft Office
 Microsoft Excel
 Microsoft Word
 Judgment and Decision
Making
 Complex Problem
Solving
Professional Experience
FEDERAL MOGUL – FORMALLY AFFINIA GROUP
Oklahoma City, OK
August, 4 2008 – January 31, 2015
Returns Center Clerk
Received in trucks, created spreadsheets, and inputted all data utilizing company’s proprietary system.
Training new employees to do various jobs and overseeing there work performance.
 Experience in Microsoft Word, Excel, Outlook 2010.
 Updating the SQL Server Management system.
 Entering the product into the warehouse management system.
 Experience in BPICS, TOLAS, and PDS.
 Training others on various job duties.
 Decision making on part Quality.
 Sending and answering e-mails.
 Rack audits.
 Full warehouse inventory.
 Filing, creating logs sheets for various job tasks.
 First aid responder.
 Safety team.
 Recreational team.
Receiving-UPS / FedEx Shipping
 Receiving in all trucks for return center.
 Verifying the shipment we received is valid.
 Matching up Bill of lading, verifying packing list for product.
 Certified in sit down and stand up forklift.
 Obtain & organize al l customer orders for dai ly shipment .
 Accurately process, bill & ship orders and input data utilizing company's proprietary
system(s).

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 Responds to al l emai ls regarding UPS/FEDEX shipping.
 Run daily reports to obtain all customer rush orders- print orders and brand labels as needed.
 Follow up and resolve customer’s escalation issues regarding product delivery .
 Pick i tems and package for shipment .
Osage Million Dollar Elm Casino
Tulsa, Oklahoma
April 2006- May 2008
Blackjack/Poker Dealer
 Certified Poker & Blackjack dealer tasked with managing table chip counts/money.
 Maintained proper tempo of play to ensure highest level of customer interaction and maximize
business opportunity(s) .
Montereau in Warren Woods
Tulsa, OK
October 2004- April 2006
Education:
Broken Arrow Schools K-10th (GED) Broken Arrow
Tulsa Technology Center 01/13/03 to 02/03/04 Tulsa, OK
 C.N.A. Training
 Long Term/home Heath Training
 C.M.A. Training
 L.P.N. Training
 C.P.R. Cer ti fied
Moore /Norman Technology Center 12/02/14 to Present Norman, OK
 Intermediate Excel 2010 12/02/14 to 12/04/14
 Advanced Excel 2010 12/16/14 to 12/18/14
 Computer Ski l ls for the Workplace 12/10/14 to 01/30/15
 Keyboarding 12/10/14 to 01/30/15
 Administrative Assistant Fundamentals 01/21/15 to 03/13/15
 Administrative Assistant Appl ications 02/18/15 to 04/10/15