overview of E_commerce

1. E_COMMERCE
P R E S E N T E D BY : A L I H A S A N M A H D I
L P U 1 1 7 1 1 2 6 6 ;
R O L L : 4 5
S U B M I T T E D TO : M A H I D H A R D U G G A L
A S S I S TA N T P R O F E S S O R ( M E )

2. TABLE OF CONTENTS….
1- Introduction..
2- E-Commerce overview..
2.1- Definition of E_commerce.
2.2- Brief history of E-commerce.
3- Types of E-Commerce…
4- Advantage and Disadvantage of E-Commerce…
5- BUSINESS MODEL COMPONENTS…
6- MULTISTAGE MODEL FOR E-COMMERCE
7- Business applications..
8- Compare between mantra and flikart
9- Online shopping..
10- Summary and Conclusion..

3. INTRODUCTION…
• A business model is a method of doing business by which a company can generate revenue
to sustain itself. Organizations must define and execute a strategy to be successful in e-
commerce.
• A business model that aims to use and leverage the unique qualities of the Internet and the
World Wide Web is called E-Business Model.
• The components that are contained within a business model address all functions of a
business, including such factors as the expenses, revenues, operating strategies, corporate
structure, and sales and marketing procedures. (A company’s policy, operations, technology
and ideology define its business model)
• With this investigation we went to demonstrate that the electronic commerce is one of the
newest and more efficient forms to deal with at present time.

4. NOTE…
• The objective of the following investigation is to demonstrate
why the electronic commerce is one of the most viable forms
to deal at the present time with different people, cultures and
places in the planet in order to decrease costs and increase
benefits of the personal sale.

5. The electronic
commerce has
changed throughout
the time..
Originally it means the facilitation
of commercial electronic
transactions to send documents
as requested in purchasing or
invoices..
Theoretical frame…

6. THEORETICAL FRAME…
• Later the purchase of goods and services through the internet
and safe way servants with cards of electronic purchase and
services of electronic payment like authorizations happened
to include activities denominated “commerce in the network”
for credit card.

7. 2- E-COMMERCE OVERVIEW…
• 2.1- Definition of E_commerce..
• 2.2- Brief history of E-commerce..

8. 2.1- DEFINITION OF E_COMMERCE..
Q- what is Commerce?
Ans-
• Commerce is a division of trade or production which deals with the
exchange of goods and services from producer to final consumer.
• It comprises the trading of something of economic value such as
goods, services, information, or money between two or more entities.
Q- What is E-Commerce?
Ans-
• E-Commerce commonly known as electronic commerce or electronic
marketing is a type of industry where the buying and selling of products
or services is conducted over electronic systems such as the internet and
other computer networks.

9. 2.2- BRIEF HISTORY OF E-COMMERCE...
• 1970s
E- commerce meant the facilitation of commercial transactions
electronically, using technology such as Electronic Data Interchange (EDI)
and Electronic Funds Transfer (EFT), allowing businesses to send
commercial documents like purchase orders or invoices electronically...

10. 2.2- BRIEF HISTORY OF E-COMMERCE...
• 1980s
- The growth and acceptance of credit cards.
- Automated teller machines (ATM).
- Telephone banking .

11. 2.2- BRIEF HISTORY OF E-COMMERCE.
• 1990s
- Innovative applications ranging from online direct
sales to e-learning experiences.
- The Internet commercialized and users flocked to
participate in the form of dot-coms, or Internet start-
ups

12. 2.2- BRIEF HISTORY OF E-COMMERCE.
• 2000s
- Many European and American business companies
offered their services through the World Wide Web…
- Since then, People began to associate a word “e-
commerce”

13. TYPES OF E-COMMERCE…
BUSINESS-TO-BUSINESS (B2B)
B2B stands for Business to Business. It consists of largest form of Ecommerce. This
model defines that Buyer and seller are two different entities.
• About 80% of e-commerce is of this type.
Examples:
• Intel selling microprocessor to Dell
• Heinz selling ketchup to M.C. Donald's
B2B: www.tpn.com

14. TYPES OF E-COMMERCE…
BUSINESS-TO-CONSUMER (B2C):
• It is the model taking businesses and consumers interaction. The basic concept of
model is to sell the product online to the consumers.
• B2c is the direct trade between the company and consumers. It provides direct
through online.
Example:
• Dell selling me a laptop
B2C: www.amazon.com,Snapdeal,flipkart

15. TYPES OF E-COMMERCE…
BUSINESS-TO-EMPLOYEE (B2E)
Business-to-employee (B2E) electronic commerce uses an intrabusiness network
which allows companies to provide products and/or services to their employees.
Typically, companies use B2E networks to automate employee-related corporate
processes.
CONSUMER-TO-CONSUMER (C2C)
C2C: www.eBay.com,OLX,Quiker

16. ADVANTAGES OF E-COMMERCE…
• Faster buying/selling procedure, as well as easy to find products.
• Buying/selling 24/7.
• More reach to customers, there is no theoretical geographic limitations.
• Low operational costs and better quality of services.
• No need of physical company set-ups.
• Easy to start and manage a business.
• Customers can easily select products from different providers without
moving around physically.

17. DISADVANTAGES OF E-COMMERCE
• Unable to examine products personally
• Not everyone is connected to the Internet
• There is the possibility of credit card number theft

18. BUSINESS MODEL COMPONENTS…
• Value Proposition
• Revenue model
• Market opportunity
• Competitive environment
• Competitive advantage
• Market strategy
• Organizational development
• Management team

19. MULTISTAGE MODEL FOR E-COMMERCE..
• Search and identification
• Selection and negotiation
• Purchasing products and services electronically
• Product and service delivery
• After-sales service

20. BUSINESS APPLICATIONS
• Email
• Instant messaging
• Online shopping and order tracking
• Online banking
• Shopping cart software
• Teleconferencing
• Electronic tickets

21. THE PROCESS OF E-COMMERCE…
• A consumer uses Web browser to connect to the home page of a merchant's Web site
on the Internet.
• The consumer browses the catalog of products featured on the site and selects items
to purchase. The selected items are placed in the electronic equivalent of a shopping
cart.
• When the consumer is ready to complete the purchase of selected items, she provides
a bill-to and ship-to address for purchase and delivery.

22. THE PROCESS OF E-COMMERCE…
• When the merchant's Web server receives this information, it computes the total cost
of the order-including tax, shipping, and handling charges--and then displays the total
to the customer.
• The customer can now provide payment information, such as a credit card number,
and then submit the order.

23. THE PROCESS OF E-COMMERCE…
• When the credit card number is validated and the order is completed at the
Commerce Server site, the merchant's site displays a receipt confirming the customer's
purchase.
• The Commerce Server site then forwards the order to a Processing Network for
payment processing and fulfillment.

24. ONLINE SHOPPING…
• Online shopping is the process of buying goods and
services from merchants who sell on the Internet.
• Online consumers are evenly split between men and
women and tend to be better educated, younger, and
more affluent than the general population.

25. ONLINE SHOPPING…
• Favorites websites for shopping include those
featuring…
Event tickets
Online periodicals subscription
Flowers and gifts
Consumer electronics
Travel

28. Compare between mantra and flikart

29. ELECTRONIC PAYMENT SYSTEMS …
* Electronic wallet: a computerized stored value that holds credit card information,
electronic cash, owner identification, and address information.
• Credit card
• Debit card
• Smart card
• Online banking and Cash On Delivery.

31. FUTURE OF E-COMMERCE IN INDIA…
• According to business world estimate near about Sixty thousand new jobs will be
created for the internet world alone in the next two years.
• E-Commerce transactions are expected to cross the Rs. 3500 crore milestone in 2010-
11, a jump of around 350 percent from the 2008-09 figure of Rs. 1000 crore.

32. SUMMARY AND CONCLUSION…
• By using electronic technology through the internet, it
achieved.
• More competitions, more marketplaces, faster
transactions and more advanced technologies.
• To make activities between customers and producers
more active.

34. ARE THERE ANY QUESTIONS?