The role is responsible for assessing carrier requests for access to Telstra's network buildings and facilities. This includes evaluating space and infrastructure requirements, liaising with stakeholders, reviewing designs and construction proposals, performing audits and inspections, and ensuring compliance with Telstra standards. The role also involves managing technical stakeholders, updating documentation, compiling reports, and representing Telstra at industry meetings. Strong communication, relationship building, and technical knowledge of Telstra's network and standards are required.

1. Position Statement
Organisational Unit Network & Access Technologies [Land & Facilities Access]
Role Title Technology Specialist - VIC /TAS TEBA Access coordinator Band 3ii
Reporting to: Angelo Ciaglia Team Manager Facilities Access
Specific Role Purpose
The assessment and processing of access requests by Carriers to Telstra’s Network Buildings,
which will include but not limited to
• Assessing Carrier requirements for the attentive allocations of Floor, MDF & DDF space and
building services.
• Liaising with internal stakeholders for the confirmation and planning of these allocations
• Assessment of design and construction proposals ensuring these proposal are in accordance
Telstra standards
• Perform compliance and quality assurance inspections on completion of construction work
• Cross platform audit and quality compliance against Telstra Deployment Standards including
TEBA, NBNco. and Telepower.
• Undertaking ongoing Process and Deployment Standards improvements.
• Point of contact for all stakeholder TEBA technical queries.
• National oversight and management of Telstra exchange TEBA areas.
• Technical standards representative at carrier stakeholder meetings.
• Updating of all relevant Telstra DBoR’s
• Engage in cross platform stakeholder meetings.
• Compile detailed reports for senior management review.
• Work with a national focus and consistency in audit assessment and quality compliance.
Establish and maintain effective working relationships with peer groups, internal stakeholders,
external Customers where relevant to the achievement of business objectives
Include behaviours/attributes, both essential and desirable that would be needed to overcome
challenges,
• The ability to persuade/influence difficult clients.
• Able to create strong relationships with internal and external stakeholders.
• Strong communication skills.
• Strong knowledge of Telstra Standards including exchange superstructure, power and HVAC
• Technical experience with a wide veriaty of techniologies including exchange plant.
• Proven ability to manage multiple projects.
• Track record of working with senior management and decision makers.
• A self starter, have a pro-active nature and a commitment to achieving results.
Specific Accountabilities
Translate Business and Customer Requirements
Assist in the translation of business requirements to deliver network elements into realisable
products, services, or systems and/or networks infrastructure in a timely, high quality and cost

2. effective way to ensure the operational capability to deliver reliable customer service.
Assess Network Capability
Assess the capability of network elements to meet network system requirements and provide
recommendations based on knowledge of new and emerging technologies.
Provide Subject Matter Expertise
Investigate and provide specific knowledge of network related technologies for business initiatives
on an as-needed basis.
Comply with Design Guidelines and Standards
Comply with and/or recommend improvements to network guidelines and standards in the design
and deployment of network technology.
Identify Risks, Issues and Mitigating Actions
Identify risks and issues in deploying network solutions and escalate where appropriate.
Manage Technical Stakeholders
Establish and maintain effective working relationships with peer groups and key technical
stakeholders.
Knowledge Management
Develop sound knowledge of new and emerging technologies, including leading industry (e.g. best
of breed) solutions. Contribute to the development and maintenance of the corporate
memory/database for the area of expertise.
Comply with Standards and Processes
Comply with all relevant company processes (e.g. Technology Delivery Process, network change
processes) and ensure all deliverables meet or exceed defined quality standards.
Assist with Solution Development or Delivery
Assist with various phases of solution development or delivery where knowledge, skills or resources
are required e.g. analyse business needs and gather requirements based on consultation with key
business and project stakeholders, provide input to solution architecture definitions, conduct and/or
assist with platform component user acceptance testing, adjusting the solution to resolve defects
Assist with Development of Technology Roadmaps
Assist with the development of technology roadmaps (Telstra’s technology strategy) which leverage
opportunities from evolving and future technologies
Review Performance and Capacity Plans
Review network element performance and capacity requirements and assist with the development of
plans to ensure Telstra’s current and future business needs are being met.
Specific Capabilities (please reference source appropriately)
Technical
Demonstrates substantial practical skill in specific technical area/s to achieve the role
accountabilities at a high level of proficiency (DSL & Transmission Technologies)
Applies theoretical understanding (knowledge of technical standards and concepts relating to DSL
design) into assessing network infrastructure solutions to defined service level standards.
Financial
Understanding of how financial metrics contribute to the overall organisation’s metrics and ways to
manage risk when making financial decisions.

3. Process
Knowledge of Telstra’s policies, processes, systems and procedures (knowledge of TEBA policies
and processes) and ability to use this knowledge to achieve objectives.
Other
Awareness of current policies for Facilities access in particular access to equipment buildings
Essential Experience
Experience in Telstra Data networks and DSL technologies. A sound understanding of the Design
and Construction processes, technical standard practices and procedures including knowledge and
experience of associated installation practices in DSL construction is highly preferable. You will have
the ability to utilise and interrogate the relevant systems, tools and processes used in the delivery of
Telstra Network building access requests.

4. Key Behaviours
This section outlines the key competencies required to perform in the role, with typical behaviours
that indicate what the competency would look like in action (based on the standard Telstra
Leadership Model).
Leadership
Competency
Key Observable Actions
Business
Acumen
• Builds business knowledge through increasing own knowledge of customer
and products.
• Leverages the strengths of other parts of the business when appropriate.
• Understands the competitive advantage of own organisation and specialised
work area.
Learning on the
Fly
• Understands the importance of feedback and of knowledge sharing.
• Willingly accepts new and unfamiliar tasks.
• Actively manages own development.
• Uses analysis of new situations and challenges to enhance their own and
others performance.
• Asks questions to seek further understanding.
• Continuously adjusts own actions to meet organisational requirements.
Innovation
Management
• Questions traditional methods and looks for new opportunities.
• Constantly looks for new ways to deliver improved levels of service and
quality.
• Has courage to put new ideas forward.
• Embraces change.
• Takes calculated risks to explore new possibilities and radically improve
performance.
Customer
Focus
• Cares about every internal and external customer’s experience.
• Puts the customer at the centre of all decisions.
• Develops an intimate knowledge of what customers want.
• Promptly follows through on customer inquiries, requests or complaints.
Organisational
Agility
• Creates networks and relationships to facilitate delivery of business targets.
• Establishes effective relationships with colleagues and/or direct reports.
• Considers impact of own actions on others.
• Sees problems from the perspectives of others.
Command Skills • Anticipates aspects of a decision that may be challenged and responds in a
constructive manner.
• When challenged, restates position clearly and ensures point of view is
understood.
• Effectively manages own responses to criticisms and alternate points of view.
• When appropriate, engages others in decision making processes.
Building
Effective
Teams
• Contributes to the success of the team by meeting all established objectives
and timelines.
• Builds knowledge and skills of other team members.
• Develops influential relationships with teams in other businesses/functions.
• Accepts accountability for own actions and behaviours.
• Has trust in leader and other team members.
Drive for
Results
• Meets agreed timelines and quality standards.
• Collaborates with team members to achieve the best results for Telstra and
the customer.
• Understands priorities and key milestones for own area of responsibility.
• Works to resolve issues quickly with the best outcomes for Telstra and the
customer.
• Accepts accountability for own actions
Managing
Vision and
Purpose
• Understands Telstra’s vision, mission and importance of the customer
experience.
• Understands own role in achieving Telstra vision and strategy.