Session Title: The Blindfold Phenomenon
Session Abstract: When Gandhi was lynched in South Africa, his response to the guy who lynched him was of forgiveness and connection. He denied giving any punishment which was way beyond the norms and that is what differentiated his leadership for change throughout his life. Business leaders like JRD Tata and Steve jobs led the way for their businesses, by challenging the existing norms.
One common thing in almost all these success stories are that, the leaders in each of these push their own limits before they can lead a change. These limits are the ones we call as blindfold phenomenon and they are not easy to uncover.
Whether you are an entrepreneur or a leader in large corporation or an aspiring leader, your ability to influence change can be constrained by your own blindfolds. Change can be difficult, frustrating or it can also be liberating and a positive journey.
Are you ready to uncover your own blindfolds that is holding you from your own next big change?
Are you ready to uncover blindfolds that may be holding your team, your client or your organization?
I bring to you my own experiences as an Agile leader and share with you the strategies to uncover blindfolds and how to overcome them.
2. AboutMyself
Train individuals and teams in
Agile Mindsets, Behavioral Skills,
Scrum and Agile Leadership.
• Come with experience as Developer, Scrum
Master, Agile Coach, Development Manager,
Leadership and Behavorial Trainer for over
18 years.
• Trained as Experiential Educator
• Focus on bringing shifts in behaviors that
drive relationship, innovation and delivery at
workplace.
• Train educators in leadership to bring shift in
relationships, thinking skills and self-esteem
thereby bringing positive impact in children.
2
4. TrueorFalse
1. We do not need a dedicated Scrum master in team, any team member can play scrum master role.
2. Top performers in teams must be rewarded and recognized, so they stay motivated
3. Hierarchical structure helps in faster decision making and provides clarity in roles and responsibilities.
4. Conflicts are not good for agile teams.
5. Technical skills are a must for Scrum master, only then the scrum master can be valuable to scrum team.
6. Arranged Marriage is better than love marriage.
4
7. 7
Scrum Master assigning tasks and stories to team
members
Intention – Team is able to accomplish sprint goals.
Observed Consequences
Team members look for scrum master for task assignments.
Team members more focused on completing the work assigned
to them instead of taking collective ownership.
Lower level of self-organization, team members look-up to scrum
master to drive organization.
Leadership compares velocity of teams
Intention – Team gives their best
Observed Consequences
Team shifts focus from quality delivery to getting high velocity
numbers
Team members start to hide defects to ensure that the velocity is
counted.
Teams unwilling to experiment or take risk
LeadershipBehaviors,OrganizationalPoliciesandtheirconsequences
Leadership changes software dev process without
engaging team members
Intention – Team delivers with better quality and better
speed.
Observed Consequences
Decrease in team ownership.
Reduced motivation
Increase in conflicts
Not my problem phenomenon
Speed of work reduced instead of increasing, as was originally
intended.
Organization has a policy to reward and recognize top
performers in each teams.
Intention – Team is motivated to give their best
Observed Consequences
Reduction in team work and individuals want to outshine each
other.
Members do not take collective responsibility.
Blame game when things go wrong
10. 1
Scrum Master assigning tasks and stories to team
members
Intention – Team is able to accomplish sprint goals.
Why do I think that team will not be able to accomplish
their sprint goals, if I do not assign tasks/stories?
Blindfold: They do not take ownership of tasks/stories by
themselves, so will not self-organize.
Leadership compares velocity of teams
Intention – Team gives their best
Why do I think that team will not their best, if I do not
compare their velocities?
Blindfold: Competition motivates people to deliver more
UncoveringBlindfolds
Leadership changes software dev process without
engaging team members
Intention – Team delivers with better quality and better
speed.
Why do I think that team will not deliver high quality and
with better speed, if I engage them in coming up with
improvements needed in dev process?
Blindfold: They do not have enough experience and will make
mistake.
Organization has a policy to reward and recognize top
performers in each teams.
Intention – Team is motivated to give their best
Why do we think that team will not be motivated to give
their best, if we do not reward them individually?
Blindfold: Without individual rewards, they do not have any
other reason to give their best.
12. Question – Challenge and then How else?
Why do I think they will not self-organize? How else can
I get them to self-organize?
Why do I need competition to motivate team members?
How else can I motivate?
Why does teams need lot of experience to improve
their dev process? How else can I get them to improve
their dev process?
Why do I need individual reward to motivate people?
How else can I motivate my team members?
My teams have the ability to self-organize, they will
learn
o Possible emotion: Calm, curious, happy
o Paradigm: Trusting, supportive
My teams are intrinsically motivated to take on
challenging work.
o Possible emotion: Calm, curious
o Paradigm: More trusting, supportive
My teams have the capability to improve their dev
process
o Possible emotion: Calm, curious
o Paradigm: supportive, collaborative, coaching
My team members are individually motivated to give
their best
o Possible emotion: Happy
o Paradigm: trusting, coaching
Reframe – technique used in CBT
Howtoovercometheblindfold?
12
Was anybody convinced to change his/her choice from true to false or vice versa?
How will each of these beliefs/assumptions affect our emotions and actions?
What do we learn from this?
How do these beliefs/assumptions affect our behaviors, org processes and policies and ability to lead change?
I got anxious when I learnt a last minute defect for the release.
Why did I get anxious, when there was a last minute defect?
It could have jeopardized the release.
Why did I get anxious, if the defect could have jeopardized the release?
It would have made us look bad and affect our customer relationship negatively.
My action: I immediately asked a senior developer to review the code, stay late through the night, fix it asap, and then communicate to the customer that we found the defect and have also fixed it.
I got upset when my child spilled milk on the table while pouring into the glass
Why did I get upset, when my child spilled milk?
Spilling milk is like wasting of milk
Why did I get upset, when I notice the milk being wasted by my child?
It is my responsibility to teach my child to not spill milk.
My action: I get upset and take the milk away from my child's hand, tell him that spilling milk is not okay and then pour the milk for him.
How did you estimate for the 1 and 2? What was the difference and why?
What beliefs influenced your difference in estimates? How could you have overcome the belief?
What were others doing when one member was building the tower?
If others were helping, then did the member ask for help, if not, then what beliefs led you to help?
What do we learn from this blindfold phenomenon?
In our life, how does this blindfold phenomenon affecting our behavior, our goals, our relationships or product innovation?