2. Department Structure
• Structure unchanged:
• 2 accounting staff
• 1 Billing
• 1 Travel coordinator
• Last year was 5 (one moved to Customer
Service Unit)
• For the first quarter – Finance Director filled
role of ICEO
3. Highlights
• The Operating Costs Budget
approved by Board.
• Strategic Plan implementation.
• Members Billing activities launched
• Preparation for statutory audit.
• Preparing AIS15
4. Major Activities
• As in every year, all membership renewal
invoices for 2015 were issued and sent out
early December 2014. Collection rate
maintained at 2014 level.
• Team Prep for the statutory audit.
• Accounts fully maintained in US Dollars as
from 2014.
5. Major Activities
• Reinforce system of internal control.
• Review of processes in line with ISO
certification
• Finalize Integrated Fixed Assets Register. To
complete the exercise started in 2014,
tagging and barcoding.
• Upgrade Pastel to latest version (postponed
from last year). This will involve updating of
interface with MyAfrinic.
6. Major Activities
• Complete the implementation of the Travel
Management System.
• Develop new internal reporting format via the
BIC module, so that data can be available
real time by operating units.
• Improve existing communications with
members; automation
7. Financial Summary
Actual Q1
to March
2015
Annual
Budget
2015
Actual
vs
Budget
%
Operating Costs:
Administration 706,064 2,898,009 24%
Distribution 50,161 992,760 5%
Total Operating Costs 756,225 3,890,769 19%
Operating Costs - 2014 848,186 4,054,314 21%
Fees Income 3,423,043 3,781,583 91%
Fees Income - 2014 2,983,555 3,900,883 76%
8. HR Highlights
• Human Resources (movements)
• Closing head counts – 42
• Departures in 2014 – 8
• Arrivals in 2014 – 12
• Departure of CEO end of January 2015 and
recruitment of replacement by end of March
2015.
9. FOCUS - 2015
Delivering Service Excellence
and
Continue to improve on high
level of customers satisfaction