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Phases of Coaching & Mentoring
Formulating an Action Plan
• An action plan must include:
– Define a statement of the current
situation
– Define specific goals
– Set a timeline with milestones
– Action steps supporting the plan
– List out the expected outcomes
– The coach’s role is to periodically meet
and provide coaching and critiques
Create an Action Plan
Source: Coaching and Mentoring: How to Develop Top Talent and Achieve Stronger Performance (Harvard Business
Essentials) (Paperback) by  Harvard Business School Press – Pg 17
• Helping a coachee come up with an action
plan to deal with a challenging situation on
the personal front that is affecting their
productivity
Role Play
7 Personality Types a Leader/ Coach
May Encounter
1. The Bulldozer
2. The Dancing Peacock
3. The ‘Passive – Aggressive’
4. The Whiner
5. The Cynic
6. The ‘Yes Man/Woman’
7. The Mute Spectator
7 Personality Types
Values of Mentoring and Coaching
• Good coaching, like
good parenting, is a
way of being as well
as doing
• This way of being
reflects our values that
drive our behaviors
Value Based Coaching
• Accountability
– Hold people accountable for
their action plans
• Creating an environment
of open and honest
communication
– Develop a bond with team
members
– Show them that you can be
fair in your decision making
Building a Mentoring Culture
• The power of appreciation
– Recognize team members whenever possible;
even if it is a short e-mail or a couple of words
of encouragement
• Demanding improvement
– Always push the team and its members to
perform to their highest potential
• Creating opportunities
– Create opportunities for people to advance
Building a Mentoring Culture
MMM TRAINING SOLUTIONS
Landline: +91-44-42317735
Cell: +91 9677044366
Cell: +91 9677040908
Email: administration@mmmts.com
Website: www.mmmts.com
Contact Information
Pramila Mathew
 CEO and Executive Coach
Pramila Mathew
 CEO and Executive Coach
Vikas V.
Vice-President
Training
Vikas V.
Vice-President
Training

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The Phases of Coaching & Mentoring

  • 1. Phases of Coaching & Mentoring Formulating an Action Plan
  • 2. • An action plan must include: – Define a statement of the current situation – Define specific goals – Set a timeline with milestones – Action steps supporting the plan – List out the expected outcomes – The coach’s role is to periodically meet and provide coaching and critiques Create an Action Plan Source: Coaching and Mentoring: How to Develop Top Talent and Achieve Stronger Performance (Harvard Business Essentials) (Paperback) by  Harvard Business School Press – Pg 17
  • 3. • Helping a coachee come up with an action plan to deal with a challenging situation on the personal front that is affecting their productivity Role Play
  • 4. 7 Personality Types a Leader/ Coach May Encounter
  • 5. 1. The Bulldozer 2. The Dancing Peacock 3. The ‘Passive – Aggressive’ 4. The Whiner 5. The Cynic 6. The ‘Yes Man/Woman’ 7. The Mute Spectator 7 Personality Types
  • 6. Values of Mentoring and Coaching
  • 7. • Good coaching, like good parenting, is a way of being as well as doing • This way of being reflects our values that drive our behaviors Value Based Coaching
  • 8. • Accountability – Hold people accountable for their action plans • Creating an environment of open and honest communication – Develop a bond with team members – Show them that you can be fair in your decision making Building a Mentoring Culture
  • 9. • The power of appreciation – Recognize team members whenever possible; even if it is a short e-mail or a couple of words of encouragement • Demanding improvement – Always push the team and its members to perform to their highest potential • Creating opportunities – Create opportunities for people to advance Building a Mentoring Culture
  • 10. MMM TRAINING SOLUTIONS Landline: +91-44-42317735 Cell: +91 9677044366 Cell: +91 9677040908 Email: administration@mmmts.com Website: www.mmmts.com Contact Information Pramila Mathew  CEO and Executive Coach Pramila Mathew  CEO and Executive Coach Vikas V. Vice-President Training Vikas V. Vice-President Training