Adam Cooperstein has over 15 years of experience advocating for and empowering individuals with behavioral, emotional, developmental, and physical disabilities. He has helped clients advance in their recovery and ability to make meaningful life choices. His experience includes facilitating therapeutic activities, engaging and enrolling clients in support services, and managing member calls and inquiries to coordinate appointments. He is a certified Wellness Recovery Action Plan facilitator and Mental Health First Aid instructor.

1. Adam Cooperstein, B.A.
13109 Bustleton Ave, Apt D24 • Philadelphia, PA 19116 • 267-280-2311
adam.cooperstein@hotmail.com • www.linkedin.com/in/adamcooperstein
PROFESSIONALSUMMARY
Behavioral HealthProfessional with 15 years'experience inadvocatingforpeople withbehavioral,
emotional,developmental andphysical disabilitiesbyhelpingthemadvance intheirrecoveryandintheir
abilitytomake meaningfullifechoices. Empowers memberstoparticipate in spiritual,physical,
intellectual, cultural,andemotional activitiesconsistentwithandfocusedon theirunique needsand
interests. Adopteduse of Evidence BasedPractices,BestPracticesandotherPsychiatricRehabilitation
practices. Demonstratedability tocreate opportunitiesforresilience andrecoveryforindividualsand
empowerfamilymemberstoeffectively respondtovariouschallenges.CertifiedWellnessRecoveryAction
Plan(WRAP) facilitatorandMental HealthFirstAid.
QUALIFICATIONS
•Microsoft WordandExcel •CommunicationSkills
•Instructor of InstrumentalActivitiesofDailyLiving •Engenderresilienceandrecovery
•Facilitate grouptherapeuticrecreational activities •Effectivecollaborator
EXPERIENCE
Hall-MercerCommunityBehavioral Health Centerof PennsylvaniaHospital,Philadelphia,PA
Intensive CaseManager -04/2016-08/2016
 Engaged,enrolledandprovidedsupportservices.
 Collaboratedwithotherservice providersasneeded.
 Completedandmaintaineddocumentation.
 Assistedclientsinschedulingandparticipatinginappointments.
 Assistedclientswithaccessingotherservicesandresources.
CommunityBehavioral Health (CBH), Philadelphia,PA
Member Services Representative -11/2012-10/2015
 Managed membercallsandinquiries.
 Completedinitialbehavioralhealthtriage.
 Liaisedbetweenprovidersandconsumerstocoordinatedmemberappointments aswellasaddressotherconcerns.
 Explainedmembers’rightsandresponsibilitiesasstatedintheMemberHandbook.
 Recordedmembercomplaints andgrievances.
 Collaboratedwithinternaldepartmentsandexternalserviceproviderstofacilitateresolutiontomembers’concerns.
 Trainedandmentorednewandexistingassociates.
WestPhiladelphia Mental HealthConsortium, Philadelphia,PA
Mental Health Recovery Facilitator -11/2001-07/2012
 Facilitatedmembers’recovery byprovidingasupportive,therapeuticrelationship.
 Maintainedindividualized,strength-basedandrecovery-focuseddocumentation.
 Developedmethodstoempowertheindividualinidentifying,achievingandmaintainingvaluedrolesintheir
community.
 Plannedandfacilitatedcommunity-basedactivitieswiththe membersandidentifiedanddevelopednaturalsupports.
 Coordinatedandfacilitatedcontinuityof care withprovidersandnatural andcommunity supportsonbehalfof
members.
 Facilitatedgroup andindividualtherapies.
 Performedcrisisintervention,memberadvocacyandoutreach.
CERTIFICATIONS
Certifications:WellnessRecoveryActionPlanFacilitator; Mental HealthFirstAid;CPR&FirstAid
EDUCATION
B.A.Psychology, Pennsylvania State University