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AFP Information Exchange
	
  Using LinkedIn to Uncover
New Donors and Board Members
~
This AFP Information Exchange resource is provided by:
Ann-Laura Parks, CFRE
Monsterful Fundraising and Communications
www.BeMonsterful.com
4300 Wilson Boulevard, Suite 300 • Arlington, VA 22203-4168
800-666-3863 (U.S. & Canada) • 703-684-0410 • 001-866-837-1948 (Mexico)
703-684-0540 fax • www.afpnet.org • afp@afpnet.org	
  
Using	
  LinkedIn	
  to	
  Uncover	
  New	
  Donors	
  and	
  Board	
  
Members	
  
	
  
	
  
Introduction	
  
	
  
More	
  than	
  a	
  job	
  hunting	
  site	
  
	
  
LinkedIn	
  is	
  not	
  just	
  a	
  place	
  to	
  look	
  for	
  a	
  job	
  or	
  network	
  for	
  business.	
  It	
  is	
  emerging	
  as	
  a	
  top	
  B2B	
  
marketing	
  tool	
  which	
  also	
  happens	
  to	
  make	
  it	
  a	
  great	
  tool	
  for	
  nonprofit	
  prospecting	
  and	
  
relationship-­‐building.	
  
	
  
In	
  recent	
  years,	
  LinkedIn	
  has	
  added	
  features	
  that	
  can	
  present	
  your	
  nonprofit	
  in	
  a	
  space	
  where	
  
corporations	
  and	
  foundations	
  are	
  increasingly	
  spending	
  their	
  time	
  and	
  effort.	
  Since	
  LinkedIn	
  
users	
  are	
  primarily	
  professionals,	
  you	
  will	
  be	
  able	
  to	
  reach	
  people	
  who	
  are	
  more	
  likely	
  to	
  be	
  
affluent	
  and	
  in	
  a	
  position	
  to	
  help	
  your	
  cause	
  through	
  corporate	
  support,	
  loaned	
  executives,	
  
employee	
  volunteers,	
  cause	
  marketing,	
  and	
  board	
  service.	
  
	
  
While	
  Facebook	
  and	
  Twitter	
  are	
  still	
  the	
  top	
  social	
  media	
  channels	
  to	
  reach	
  general	
  audiences,	
  
LinkedIn	
  allows	
  you	
  to	
  make	
  connections	
  where	
  you	
  can	
  develop	
  more	
  beneficial	
  partnerships.	
  
	
  
A	
  few	
  relevant	
  stats	
  
	
  
• It’s	
  one	
  of	
  the	
  fastest	
  growing	
  networks	
  with	
  2.5	
  million	
  users	
  and	
  two	
  new	
  members	
  joining	
  
every	
  second.	
  
• The	
  average	
  income	
  of	
  users	
  is	
  $86k	
  per	
  year	
  —	
  36%	
  make	
  $50-­‐$100k	
  and	
  31%	
  make	
  more	
  
than	
  $100k.	
  
• 40%	
  of	
  users	
  check	
  in	
  several	
  times	
  a	
  week.	
  
• Only	
  12%	
  of	
  nonprofits	
  use	
  LinkedIn	
  indicating	
  that	
  this	
  is	
  still	
  very	
  much	
  an	
  untapped	
  
resource.	
  
	
  
You	
  can	
  use	
  LinkedIn	
  to:	
  
	
  
• Identify	
  and	
  research	
  potential	
  donors,	
  board	
  members,	
  and	
  pro	
  bono	
  service	
  providers	
  
• Build	
  relationships	
  with	
  current	
  and	
  potential	
  donors	
  &	
  volunteers	
  
• Be	
  better	
  informed	
  for	
  face-­‐to-­‐face	
  meetings	
  with	
  prospects	
  
• Increase	
  the	
  branding	
  and	
  presence	
  of	
  your	
  organization	
  
	
  
Your	
  Individual	
  Profile	
  
	
  
Since	
  LinkedIn	
  is	
  focused	
  on	
  connecting	
  people	
  to	
  people,	
  your	
  profile	
  is	
  the	
  most	
  important	
  
aspect	
  of	
  getting	
  the	
  most	
  from	
  the	
  network.	
  	
  
 
Fill	
  in	
  the	
  basics	
  
	
  
A	
  blank	
  or	
  sparse	
  profile	
  gives	
  the	
  impression	
  that	
  you	
  are	
  not	
  serious	
  about	
  your	
  work	
  or	
  
career.	
  At	
  minimum,	
  include	
  your	
  recent	
  work	
  history,	
  education,	
  etc.	
  on	
  your	
  profile.	
  It	
  doesn’t	
  
need	
  to	
  be	
  an	
  exact	
  copy	
  of	
  your	
  resumé	
  or	
  include	
  everything	
  you’ve	
  ever	
  done	
  but	
  do	
  hit	
  the	
  
high	
  points.	
  The	
  goal	
  is	
  to	
  give	
  people	
  a	
  peek	
  at	
  the	
  personality	
  behind	
  the	
  profile.	
  
	
  
Have	
  a	
  profile	
  photo	
  
	
  
A	
  profile	
  with	
  a	
  picture	
  is	
  seven	
  times	
  more	
  likely	
  to	
  be	
  viewed	
  than	
  one	
  without.	
  But	
  nothing	
  
says	
  “unprofessional”	
  more	
  than	
  a	
  bad	
  profile	
  photo	
  (blurry,	
  outdated,	
  or	
  inappropriate).	
  This	
  
isn’t	
  Facebook	
  —	
  no	
  kids,	
  pets,	
  food,	
  other	
  people,	
  busy	
  backgrounds,	
  you	
  in	
  skimpy	
  attire	
  on	
  
the	
  beach	
  ...	
  The	
  only	
  thing	
  worse	
  is	
  no	
  profile	
  photo	
  at	
  all	
  which	
  does	
  nothing	
  to	
  foster	
  
confidence.	
  
	
  
Use	
  a	
  current	
  head	
  shot	
  (full	
  body	
  photos	
  don’t	
  ‘pop’	
  in	
  the	
  news	
  feed)	
  so	
  that	
  people	
  won’t	
  be	
  
surprised	
  when	
  they	
  meet	
  the	
  real	
  you.	
  LinkedIn	
  gives	
  you	
  the	
  option	
  to	
  crop	
  your	
  image	
  into	
  a	
  
square	
  when	
  you	
  upload	
  it.	
  Take	
  time	
  to	
  adjust	
  this	
  otherwise	
  you	
  might	
  be	
  represented	
  by	
  
your	
  forehead	
  and	
  the	
  ceiling	
  of	
  your	
  office.	
  
	
  
Profile	
  Photo	
  Specs:	
  JPG,	
  GIF,	
  or	
  PNG,	
  200	
  px	
  ‒	
  500	
  px	
  square,	
  4MB	
  max	
  file	
  size	
  
	
  
Make	
  your	
  profile	
  public	
  
	
  
In	
  your	
  account	
  privacy	
  settings,	
  you	
  can	
  determine	
  who	
  can	
  see	
  your	
  profile	
  and	
  connections.	
  I	
  
recommend	
  that	
  you	
  make	
  your	
  public	
  profile	
  visible	
  to	
  everyone.	
  	
  
	
  
Get	
  the	
  others	
  on	
  board	
  
	
  
Ask	
  your	
  staff	
  (especially	
  the	
  CEO),	
  board,	
  and	
  volunteers	
  to	
  update	
  their	
  own	
  profiles	
  being	
  
sure	
  to	
  show	
  their	
  affiliation	
  with	
  your	
  organization	
  in	
  the	
  experience	
  or	
  volunteer	
  sections	
  as	
  
appropriate.	
  Other	
  enthusiastic	
  supporters	
  can	
  add	
  a	
  link	
  to	
  your	
  website	
  under	
  “organizations	
  
you	
  support.”	
  
	
  
You	
  may	
  even	
  offer	
  to	
  assist	
  key	
  people	
  if	
  they	
  are	
  too	
  busy	
  or,	
  ahem,	
  technologically	
  
challenged,	
  to	
  manage	
  it.	
  I’ve	
  been	
  known	
  to	
  add	
  photos	
  and	
  freshen	
  the	
  copy	
  on	
  more	
  than	
  a	
  
few	
  profiles	
  (with	
  the	
  owner’s	
  permission,	
  of	
  course).	
  
	
  
Your	
  Organizational	
  Page	
  
	
  
A	
  company	
  page	
  on	
  LinkedIn	
  is	
  similar	
  to	
  an	
  organizational	
  Facebook	
  page.	
  You	
  can	
  have	
  
followers,	
  post	
  updates,	
  and	
  converse	
  with	
  constituents.	
  People	
  who	
  include	
  your	
  organization	
  
in	
  their	
  own	
  profile	
  (employees	
  and	
  volunteers)	
  are	
  automatically	
  connected	
  to	
  the	
  
organizational	
  profile.	
  
	
  
Note:	
  Groups	
  are	
  mainly	
  used	
  for	
  discussions	
  centered	
  around	
  an	
  issue	
  or	
  special	
  interest.	
  
These	
  require	
  more	
  effort	
  to	
  maintain	
  than	
  a	
  page.	
  Don’t	
  start	
  a	
  group	
  unless	
  you	
  have	
  an	
  
engagement	
  strategy	
  and	
  someone	
  who	
  can	
  function	
  as	
  the	
  community	
  manager	
  otherwise	
  
you	
  risk	
  giving	
  the	
  appearance	
  that	
  no	
  one	
  is	
  paying	
  attention	
  which	
  reflects	
  poorly	
  on	
  the	
  
whole	
  organization.	
  
	
  
Whether	
  you	
  have	
  a	
  profile,	
  group,	
  or	
  both,	
  someone	
  in	
  your	
  organization	
  should	
  be	
  
responsible	
  for	
  moderating	
  them	
  and	
  keeping	
  them	
  current.	
  
	
  
Parts	
  of	
  a	
  organizational	
  page	
  
	
  
The	
  FAQ	
  section	
  is	
  where	
  you	
  include	
  the	
  basic	
  information	
  about	
  your	
  organization.	
  If	
  you	
  
wish,	
  you	
  can	
  also	
  add	
  special	
  sections	
  for	
  programs,	
  products,	
  and	
  services.	
  
The	
  showcase	
  page	
  is	
  a	
  new	
  feature	
  where	
  you	
  can,	
  well,	
  showcase	
  specific	
  brands	
  or	
  products	
  
but	
  you	
  can	
  also	
  use	
  it	
  to	
  promote	
  fundraising	
  events,	
  membership	
  benefits,	
  or	
  special	
  interest	
  
groups—use	
  your	
  imagination!	
  
	
  
There	
  are	
  three	
  types	
  of	
  images	
  you	
  can	
  upload	
  to	
  an	
  organizational	
  profile:	
  
	
  
• The	
  banner	
  image	
  displays	
  at	
  the	
  top	
  of	
  your	
  page.	
  (size	
  640x220	
  px)	
  
• The	
  standard	
  logo	
  will	
  show	
  up	
  on	
  the	
  personal	
  profiles	
  of	
  people	
  who	
  include	
  your	
  
organization	
  in	
  their	
  experience	
  or	
  volunteer	
  sections.	
  (size	
  100x60	
  px)	
  
• The	
  square	
  logo	
  will	
  display	
  next	
  to	
  your	
  organizational	
  status	
  updates.	
  (size	
  50x50	
  px)	
  
• Accepted	
  image	
  formats	
  include	
  PNG,	
  JPEG,	
  or	
  GIF	
  
	
  
Building	
  Your	
  Network	
  
	
  
Making	
  connections	
  
	
  
Make	
  sure	
  you	
  have	
  staff,	
  board	
  and	
  other	
  volunteers	
  who	
  are	
  on	
  LinkedIn	
  as	
  a	
  first	
  level	
  
connection.	
  Don’t	
  forget	
  about	
  any	
  major	
  donors	
  that	
  you	
  feel	
  comfortable	
  reaching	
  out	
  to—
they	
  are	
  your	
  best	
  advocates!	
  Then	
  you’ll	
  be	
  able	
  to	
  see	
  if	
  they	
  have	
  a	
  good	
  contact	
  with	
  an	
  
organization,	
  company	
  or	
  individual	
  that	
  you	
  want	
  to	
  get	
  to	
  know.	
  
	
  
If	
  you	
  find	
  someone	
  you	
  want	
  to	
  meet	
  in	
  person	
  or	
  by	
  phone,	
  call	
  your	
  first	
  degree	
  connection	
  
ask	
  if	
  they	
  are	
  willing	
  make	
  an	
  introduction	
  and	
  set	
  up	
  a	
  phone	
  call	
  or	
  meeting	
  with	
  your	
  
prospect.	
  Busy	
  people	
  usually	
  don’t	
  have	
  time	
  for	
  meetings	
  that	
  have	
  no	
  agenda	
  so	
  make	
  it	
  
worth	
  their	
  while	
  and	
  have	
  something	
  to	
  say.	
  
	
  
The	
  “Who’s	
  viewed	
  your	
  profile?”	
  feature	
  lets	
  you	
  see	
  who’s	
  checked	
  you	
  out.	
  If	
  it’s	
  someone	
  
of	
  interest	
  to	
  you,	
  go	
  ahead	
  and	
  send	
  a	
  connection	
  request	
  or	
  message.	
  Whenever	
  you	
  meet	
  
someone	
  out	
  in	
  the	
  real	
  world	
  who	
  may	
  be	
  a	
  beneficial	
  relationship,	
  follow	
  up	
  with	
  an	
  
invitation	
  to	
  connect	
  on	
  LinkedIn.	
  Use	
  LinkedIn	
  badges	
  on	
  your	
  website	
  and	
  in	
  your	
  email	
  
signature	
  to	
  direct	
  people	
  to	
  your	
  profile.	
  
	
  
You	
  can	
  also	
  use	
  the	
  “People	
  You	
  May	
  Know”	
  and	
  “Advanced	
  People	
  Finder”	
  tools	
  to	
  locate	
  
others	
  you	
  should	
  have	
  in	
  your	
  network.	
  
	
  
The	
  best	
  way	
  to	
  send	
  a	
  connection	
  invite	
  
	
  
The	
  default	
  connection	
  message	
  is	
  too	
  generic	
  and	
  nonspecific.	
  A	
  personal	
  note	
  is	
  much	
  more	
  
effective.	
  If	
  you	
  don’t	
  know	
  the	
  person	
  very	
  well,	
  say	
  something	
  about	
  where	
  you	
  met	
  or	
  why	
  a	
  
connection	
  is	
  mutually	
  beneficial.	
  
	
  
For	
  example:	
  
	
  
Kathy,	
  
	
  
I	
  see	
  that	
  we	
  have	
  quite	
  a	
  few	
  LinkedIn	
  connections	
  in	
  common	
  and	
  we	
  
also	
  share	
  an	
  interest	
  in	
  animal	
  welfare.	
  I’d	
  would	
  like	
  to	
  include	
  you	
  in	
  
my	
  network	
  so	
  we	
  can	
  stay	
  in	
  touch.	
  
	
  
Many	
  thanks,	
  	
  
Ann-­‐Laura	
  Parks,	
  CFRE	
  
	
  
Go	
  for	
  quality	
  over	
  quantity	
  and	
  only	
  connect	
  with	
  people	
  you	
  know	
  or	
  where	
  there	
  is	
  a	
  clear	
  
association.	
  LinkedIn	
  is	
  about	
  building	
  trusted	
  relationships	
  and	
  random	
  connections	
  can	
  
devalue	
  your	
  network.	
  
	
  
Tip:	
  newsle.com	
  is	
  a	
  third-­‐party	
  service	
  that	
  alerts	
  you	
  to	
  news	
  stories	
  about	
  your	
  LinkedIn	
  and	
  
Facebook	
  contacts.	
  It's	
  a	
  great	
  tool	
  to	
  help	
  the	
  development	
  professional	
  build	
  upon	
  his	
  or	
  her	
  
relationships.	
  
	
  
Make	
  updates	
  
	
  
You	
  can	
  post	
  updates	
  as	
  yourself	
  to	
  your	
  connections	
  and	
  as	
  your	
  organization	
  to	
  those	
  who	
  are	
  
following	
  the	
  page.	
  Periodic	
  updates	
  will	
  keep	
  you	
  and	
  your	
  organization	
  in	
  the	
  minds	
  of	
  your	
  
connections	
  and	
  followers.	
  Updates	
  should	
  be	
  related	
  to	
  your	
  work	
  or	
  area	
  of	
  expertise.	
  Follow	
  
the	
  principle	
  of	
  donor-­‐centered	
  communications—what	
  do	
  you	
  have	
  to	
  say	
  that	
  your	
  audience	
  
would	
  find	
  interesting,	
  inspiring,	
  helpful,	
  or	
  educational?	
  Add	
  value,	
  build	
  trust.	
  
	
  
Identify	
  &	
  Research	
  Prospects	
  
	
  
I’m	
  going	
  to	
  focus	
  in	
  what	
  you	
  can	
  do	
  with	
  a	
  free	
  account	
  but	
  with	
  the	
  paid	
  premium	
  account,	
  
you	
  will	
  have	
  access	
  to	
  more	
  robust	
  search	
  features.	
  If	
  you	
  find	
  LinkedIn	
  to	
  be	
  a	
  useful	
  tool,	
  it	
  
might	
  be	
  worthwhile	
  including	
  funds	
  for	
  a	
  premium	
  account	
  in	
  your	
  next	
  budget.	
  
 
Advanced	
  Search	
  
	
  
In	
  the	
  advanced	
  search	
  function,	
  generate	
  a	
  search	
  to	
  find	
  people	
  who	
  meet	
  the	
  criteria	
  for	
  
what	
  you	
  are	
  looking	
  for.	
  Useful	
  search	
  fields	
  include	
  name,	
  keywords,	
  location,	
  company,	
  
industry,	
  and	
  alma	
  mater.	
  If	
  you	
  find	
  yourself	
  doing	
  searches	
  using	
  the	
  same	
  criteria	
  multiple	
  
times,	
  select	
  “Save	
  search”	
  (upper	
  right)	
  to	
  save	
  your	
  future	
  self	
  a	
  little	
  effort.	
  
	
  
Say	
  you’re	
  the	
  development	
  director	
  for	
  a	
  humane	
  society	
  in	
  a	
  metropolitan	
  area,	
  you	
  might	
  do	
  
a	
  search	
  on	
  executives	
  in	
  your	
  area	
  who	
  work	
  with	
  animal	
  hospitals,	
  pet	
  supply	
  companies,	
  or	
  
animal	
  boarding	
  facilities.	
  From	
  your	
  search	
  results	
  you	
  can	
  qualify	
  prospects	
  and	
  see	
  if	
  there	
  
are	
  any	
  mutual	
  connections	
  to	
  facilitate	
  introductions.	
  
If	
  your	
  prospect’s	
  visibility	
  settings	
  allow	
  you	
  to	
  see	
  their	
  profile	
  (I’ve	
  found	
  that	
  most	
  do),	
  you	
  
can	
  find	
  out	
  more	
  information	
  that	
  will	
  help	
  you	
  qualify	
  them	
  as	
  a	
  prospective	
  donor,	
  
volunteer,	
  or	
  board	
  member.	
  
	
  
One	
  big	
  drawback	
  is	
  that	
  unless	
  you	
  have	
  a	
  paid	
  account,	
  you	
  will	
  not	
  be	
  able	
  to	
  see	
  the	
  full	
  
names	
  of	
  people	
  outside	
  of	
  your	
  personal	
  network.	
  Here’s	
  a	
  trick	
  to	
  get	
  around	
  that:	
  from	
  your	
  
favorite	
  search	
  engine	
  (Google,	
  Bing,	
  Yahoo!,	
  etc.)	
  do	
  a	
  search	
  on	
  their	
  organization,	
  job	
  title,	
  
and	
  first	
  name.	
  Chances	
  are	
  their	
  full	
  name	
  and	
  contact	
  info	
  exists	
  somewhere	
  on	
  the	
  Internet.	
  
	
  
Find	
  Board	
  Members	
  
	
  
In	
  addition	
  to	
  the	
  steps	
  outlined	
  above,	
  joining	
  the	
  Board	
  Member	
  Connect	
  program	
  developed	
  
by	
  LinkedIn	
  may	
  provide	
  you	
  with	
  high-­‐quality	
  leads.	
  Organizations	
  with	
  a	
  501c3	
  can	
  request	
  to	
  
participate	
  in	
  the	
  program	
  which	
  provides	
  free	
  access	
  to	
  the	
  Talent	
  Finder	
  tool,	
  educational	
  
resources,	
  and	
  membership	
  in	
  the	
  Board	
  Connect	
  Group.	
  
	
  
Visit	
  the	
  Board	
  Connect	
  page	
  or	
  email	
  boardconnect@linkedin.com	
  to	
  learn	
  more.	
  
	
  
Additional	
  Resource:	
  
LinkedIn	
  for	
  Good	
  Official	
  Blog	
  -­‐	
  http://blog.linkedin.com/topic/linkedin-­‐for-­‐good/	
  
AFP Information Exchange
Using LinkedIn to Uncover New Donors and Board Members
by Ann-Laura Parks, CFRE
Monsterful Fundraising and Communication
www.BeMonsterful.com
linkedin.com/in/annparks
twitter.com/BeMonsterful
About the Author: Ann-Laura Parks has worked in nonprofit development and
communications for 20 years. Her unique skill set – including writing, graphic
design, and technology – has played a major role in her success in these areas.
Ann-Laura graduated cum laude with a BFA from the Savannah College of Art
and Design and then worked as a freelance commercial artist for several years.
Her cover illustration for “Georgia Voices: Vol. 1” was recognized in the 1994
PRINT Regional Annual. In 1995, a career-shift brought her to the nonprofit and
arts administration world. A member of the Association for Fundraising
Professionals, Ann-Laura has been a certified fundraising executive through
CFRE International since 2006.
4300 Wilson Boulevard, Suite 300 • Arlington, VA 22203-4168
800-666-3863 (U.S. & Canada) • 703-684-0410 • 001-866-837-1948 (Mexico)
703-684-0540 fax • www.afpnet.org • afp@afpnet.org

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Linked in for new donors

  • 1. AFP Information Exchange  Using LinkedIn to Uncover New Donors and Board Members ~ This AFP Information Exchange resource is provided by: Ann-Laura Parks, CFRE Monsterful Fundraising and Communications www.BeMonsterful.com 4300 Wilson Boulevard, Suite 300 • Arlington, VA 22203-4168 800-666-3863 (U.S. & Canada) • 703-684-0410 • 001-866-837-1948 (Mexico) 703-684-0540 fax • www.afpnet.org • afp@afpnet.org  
  • 2. Using  LinkedIn  to  Uncover  New  Donors  and  Board   Members       Introduction     More  than  a  job  hunting  site     LinkedIn  is  not  just  a  place  to  look  for  a  job  or  network  for  business.  It  is  emerging  as  a  top  B2B   marketing  tool  which  also  happens  to  make  it  a  great  tool  for  nonprofit  prospecting  and   relationship-­‐building.     In  recent  years,  LinkedIn  has  added  features  that  can  present  your  nonprofit  in  a  space  where   corporations  and  foundations  are  increasingly  spending  their  time  and  effort.  Since  LinkedIn   users  are  primarily  professionals,  you  will  be  able  to  reach  people  who  are  more  likely  to  be   affluent  and  in  a  position  to  help  your  cause  through  corporate  support,  loaned  executives,   employee  volunteers,  cause  marketing,  and  board  service.     While  Facebook  and  Twitter  are  still  the  top  social  media  channels  to  reach  general  audiences,   LinkedIn  allows  you  to  make  connections  where  you  can  develop  more  beneficial  partnerships.     A  few  relevant  stats     • It’s  one  of  the  fastest  growing  networks  with  2.5  million  users  and  two  new  members  joining   every  second.   • The  average  income  of  users  is  $86k  per  year  —  36%  make  $50-­‐$100k  and  31%  make  more   than  $100k.   • 40%  of  users  check  in  several  times  a  week.   • Only  12%  of  nonprofits  use  LinkedIn  indicating  that  this  is  still  very  much  an  untapped   resource.     You  can  use  LinkedIn  to:     • Identify  and  research  potential  donors,  board  members,  and  pro  bono  service  providers   • Build  relationships  with  current  and  potential  donors  &  volunteers   • Be  better  informed  for  face-­‐to-­‐face  meetings  with  prospects   • Increase  the  branding  and  presence  of  your  organization     Your  Individual  Profile     Since  LinkedIn  is  focused  on  connecting  people  to  people,  your  profile  is  the  most  important   aspect  of  getting  the  most  from  the  network.    
  • 3.   Fill  in  the  basics     A  blank  or  sparse  profile  gives  the  impression  that  you  are  not  serious  about  your  work  or   career.  At  minimum,  include  your  recent  work  history,  education,  etc.  on  your  profile.  It  doesn’t   need  to  be  an  exact  copy  of  your  resumé  or  include  everything  you’ve  ever  done  but  do  hit  the   high  points.  The  goal  is  to  give  people  a  peek  at  the  personality  behind  the  profile.     Have  a  profile  photo     A  profile  with  a  picture  is  seven  times  more  likely  to  be  viewed  than  one  without.  But  nothing   says  “unprofessional”  more  than  a  bad  profile  photo  (blurry,  outdated,  or  inappropriate).  This   isn’t  Facebook  —  no  kids,  pets,  food,  other  people,  busy  backgrounds,  you  in  skimpy  attire  on   the  beach  ...  The  only  thing  worse  is  no  profile  photo  at  all  which  does  nothing  to  foster   confidence.     Use  a  current  head  shot  (full  body  photos  don’t  ‘pop’  in  the  news  feed)  so  that  people  won’t  be   surprised  when  they  meet  the  real  you.  LinkedIn  gives  you  the  option  to  crop  your  image  into  a   square  when  you  upload  it.  Take  time  to  adjust  this  otherwise  you  might  be  represented  by   your  forehead  and  the  ceiling  of  your  office.     Profile  Photo  Specs:  JPG,  GIF,  or  PNG,  200  px  ‒  500  px  square,  4MB  max  file  size     Make  your  profile  public     In  your  account  privacy  settings,  you  can  determine  who  can  see  your  profile  and  connections.  I   recommend  that  you  make  your  public  profile  visible  to  everyone.       Get  the  others  on  board     Ask  your  staff  (especially  the  CEO),  board,  and  volunteers  to  update  their  own  profiles  being   sure  to  show  their  affiliation  with  your  organization  in  the  experience  or  volunteer  sections  as   appropriate.  Other  enthusiastic  supporters  can  add  a  link  to  your  website  under  “organizations   you  support.”     You  may  even  offer  to  assist  key  people  if  they  are  too  busy  or,  ahem,  technologically   challenged,  to  manage  it.  I’ve  been  known  to  add  photos  and  freshen  the  copy  on  more  than  a   few  profiles  (with  the  owner’s  permission,  of  course).     Your  Organizational  Page     A  company  page  on  LinkedIn  is  similar  to  an  organizational  Facebook  page.  You  can  have   followers,  post  updates,  and  converse  with  constituents.  People  who  include  your  organization  
  • 4. in  their  own  profile  (employees  and  volunteers)  are  automatically  connected  to  the   organizational  profile.     Note:  Groups  are  mainly  used  for  discussions  centered  around  an  issue  or  special  interest.   These  require  more  effort  to  maintain  than  a  page.  Don’t  start  a  group  unless  you  have  an   engagement  strategy  and  someone  who  can  function  as  the  community  manager  otherwise   you  risk  giving  the  appearance  that  no  one  is  paying  attention  which  reflects  poorly  on  the   whole  organization.     Whether  you  have  a  profile,  group,  or  both,  someone  in  your  organization  should  be   responsible  for  moderating  them  and  keeping  them  current.     Parts  of  a  organizational  page     The  FAQ  section  is  where  you  include  the  basic  information  about  your  organization.  If  you   wish,  you  can  also  add  special  sections  for  programs,  products,  and  services.   The  showcase  page  is  a  new  feature  where  you  can,  well,  showcase  specific  brands  or  products   but  you  can  also  use  it  to  promote  fundraising  events,  membership  benefits,  or  special  interest   groups—use  your  imagination!     There  are  three  types  of  images  you  can  upload  to  an  organizational  profile:     • The  banner  image  displays  at  the  top  of  your  page.  (size  640x220  px)   • The  standard  logo  will  show  up  on  the  personal  profiles  of  people  who  include  your   organization  in  their  experience  or  volunteer  sections.  (size  100x60  px)   • The  square  logo  will  display  next  to  your  organizational  status  updates.  (size  50x50  px)   • Accepted  image  formats  include  PNG,  JPEG,  or  GIF     Building  Your  Network     Making  connections     Make  sure  you  have  staff,  board  and  other  volunteers  who  are  on  LinkedIn  as  a  first  level   connection.  Don’t  forget  about  any  major  donors  that  you  feel  comfortable  reaching  out  to— they  are  your  best  advocates!  Then  you’ll  be  able  to  see  if  they  have  a  good  contact  with  an   organization,  company  or  individual  that  you  want  to  get  to  know.     If  you  find  someone  you  want  to  meet  in  person  or  by  phone,  call  your  first  degree  connection   ask  if  they  are  willing  make  an  introduction  and  set  up  a  phone  call  or  meeting  with  your   prospect.  Busy  people  usually  don’t  have  time  for  meetings  that  have  no  agenda  so  make  it   worth  their  while  and  have  something  to  say.     The  “Who’s  viewed  your  profile?”  feature  lets  you  see  who’s  checked  you  out.  If  it’s  someone   of  interest  to  you,  go  ahead  and  send  a  connection  request  or  message.  Whenever  you  meet  
  • 5. someone  out  in  the  real  world  who  may  be  a  beneficial  relationship,  follow  up  with  an   invitation  to  connect  on  LinkedIn.  Use  LinkedIn  badges  on  your  website  and  in  your  email   signature  to  direct  people  to  your  profile.     You  can  also  use  the  “People  You  May  Know”  and  “Advanced  People  Finder”  tools  to  locate   others  you  should  have  in  your  network.     The  best  way  to  send  a  connection  invite     The  default  connection  message  is  too  generic  and  nonspecific.  A  personal  note  is  much  more   effective.  If  you  don’t  know  the  person  very  well,  say  something  about  where  you  met  or  why  a   connection  is  mutually  beneficial.     For  example:     Kathy,     I  see  that  we  have  quite  a  few  LinkedIn  connections  in  common  and  we   also  share  an  interest  in  animal  welfare.  I’d  would  like  to  include  you  in   my  network  so  we  can  stay  in  touch.     Many  thanks,     Ann-­‐Laura  Parks,  CFRE     Go  for  quality  over  quantity  and  only  connect  with  people  you  know  or  where  there  is  a  clear   association.  LinkedIn  is  about  building  trusted  relationships  and  random  connections  can   devalue  your  network.     Tip:  newsle.com  is  a  third-­‐party  service  that  alerts  you  to  news  stories  about  your  LinkedIn  and   Facebook  contacts.  It's  a  great  tool  to  help  the  development  professional  build  upon  his  or  her   relationships.     Make  updates     You  can  post  updates  as  yourself  to  your  connections  and  as  your  organization  to  those  who  are   following  the  page.  Periodic  updates  will  keep  you  and  your  organization  in  the  minds  of  your   connections  and  followers.  Updates  should  be  related  to  your  work  or  area  of  expertise.  Follow   the  principle  of  donor-­‐centered  communications—what  do  you  have  to  say  that  your  audience   would  find  interesting,  inspiring,  helpful,  or  educational?  Add  value,  build  trust.     Identify  &  Research  Prospects     I’m  going  to  focus  in  what  you  can  do  with  a  free  account  but  with  the  paid  premium  account,   you  will  have  access  to  more  robust  search  features.  If  you  find  LinkedIn  to  be  a  useful  tool,  it   might  be  worthwhile  including  funds  for  a  premium  account  in  your  next  budget.  
  • 6.   Advanced  Search     In  the  advanced  search  function,  generate  a  search  to  find  people  who  meet  the  criteria  for   what  you  are  looking  for.  Useful  search  fields  include  name,  keywords,  location,  company,   industry,  and  alma  mater.  If  you  find  yourself  doing  searches  using  the  same  criteria  multiple   times,  select  “Save  search”  (upper  right)  to  save  your  future  self  a  little  effort.     Say  you’re  the  development  director  for  a  humane  society  in  a  metropolitan  area,  you  might  do   a  search  on  executives  in  your  area  who  work  with  animal  hospitals,  pet  supply  companies,  or   animal  boarding  facilities.  From  your  search  results  you  can  qualify  prospects  and  see  if  there   are  any  mutual  connections  to  facilitate  introductions.   If  your  prospect’s  visibility  settings  allow  you  to  see  their  profile  (I’ve  found  that  most  do),  you   can  find  out  more  information  that  will  help  you  qualify  them  as  a  prospective  donor,   volunteer,  or  board  member.     One  big  drawback  is  that  unless  you  have  a  paid  account,  you  will  not  be  able  to  see  the  full   names  of  people  outside  of  your  personal  network.  Here’s  a  trick  to  get  around  that:  from  your   favorite  search  engine  (Google,  Bing,  Yahoo!,  etc.)  do  a  search  on  their  organization,  job  title,   and  first  name.  Chances  are  their  full  name  and  contact  info  exists  somewhere  on  the  Internet.     Find  Board  Members     In  addition  to  the  steps  outlined  above,  joining  the  Board  Member  Connect  program  developed   by  LinkedIn  may  provide  you  with  high-­‐quality  leads.  Organizations  with  a  501c3  can  request  to   participate  in  the  program  which  provides  free  access  to  the  Talent  Finder  tool,  educational   resources,  and  membership  in  the  Board  Connect  Group.     Visit  the  Board  Connect  page  or  email  boardconnect@linkedin.com  to  learn  more.     Additional  Resource:   LinkedIn  for  Good  Official  Blog  -­‐  http://blog.linkedin.com/topic/linkedin-­‐for-­‐good/  
  • 7. AFP Information Exchange Using LinkedIn to Uncover New Donors and Board Members by Ann-Laura Parks, CFRE Monsterful Fundraising and Communication www.BeMonsterful.com linkedin.com/in/annparks twitter.com/BeMonsterful About the Author: Ann-Laura Parks has worked in nonprofit development and communications for 20 years. Her unique skill set – including writing, graphic design, and technology – has played a major role in her success in these areas. Ann-Laura graduated cum laude with a BFA from the Savannah College of Art and Design and then worked as a freelance commercial artist for several years. Her cover illustration for “Georgia Voices: Vol. 1” was recognized in the 1994 PRINT Regional Annual. In 1995, a career-shift brought her to the nonprofit and arts administration world. A member of the Association for Fundraising Professionals, Ann-Laura has been a certified fundraising executive through CFRE International since 2006. 4300 Wilson Boulevard, Suite 300 • Arlington, VA 22203-4168 800-666-3863 (U.S. & Canada) • 703-684-0410 • 001-866-837-1948 (Mexico) 703-684-0540 fax • www.afpnet.org • afp@afpnet.org