This is a presentation that I developed for the Enterprise Ireland Finance 4 Growth Workshop series. I presented it in Cork on Mar 10th and Dublin on Mar 11, 2015. The audience comprised GMs and CFOs of Irish SMEs;
2. Engineering Graduate turned Accountant
Worked at Senior Level in Multinationals to 1998
• Finance, Lean, IT, Business Development Roles
Business Advisory in 98
• Business Process Improvement Training and Coaching
• Team Development
• Business Planning
• Part Time FD
EI Lean Advisor Panel, Mentor Panel, BIM Bus Dev Panel
Accredited Mindshop Facilitator
Jim Cahill
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3. About Mindshop
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Network of 500 Independent Advisors in 7 Countries
• Sharing of Experiences and Best Practices
Professional Development Support
• Tools, Training, and Support
Online Resources
• Off the Shelf or Bespoke Training Courses
• Online Coaching Support Platform
6. Typical Narrative Content
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Executive Summary
Market Analysis and Plan
Product or Services
HR Review
Operations Review
Financials (as Appendices)
Executive Team
If for Funding, How Funds
Will Be Used
7. Pointers on Plans
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Begin With the End in Mind – Users
Users
Management Funders
Getting Buy-in
Clear Action Items - Responsibility
and Accountability
Coherence – Narrative with
Financials, Financials with Historics
Demonstrate the Ability to Implement
Management of Risk
9. Using the Strategic Planning Process
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Prioritise the Key Issues
Create Action Plans
Improving Change Success
Prepare, Consider the SPP Elements,
3 Voices
Identify Gaps between Now and
Where
Now
How
Where
HOW do we get
there?
WHERE will we
be in the future?
10. Force Field Analysis
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VE 1. Training
a. Research best practice techniques
b. Up-skill quickly online
2. Sales Management
a. Engage a new sales manager
b. Identify KPI’s to measure
c. Weekly sales meetings
3. Sales Process
a. Review last 10 sales successes
b. Document a simple process
c. Review industry best practice
4. Product / Service
a. Reduce product lines of poor sellers
b. Introduce new service to A customers
5. Innovation
a. Social media campaign development
b. Gather best customer testimonials
c. Use You Tube videos to promote
products
P
O
S
I
T
I
V
E
VE
1. No Accountability
a. Weekly reporting of sales activity
b. Each sales person explains results
2. No CRM
a. Implement Salesforce.com
b. Engage virtual assistant to enter new
names
3. Leadership
a. Owner needs to attend each sales
meeting
b. Paper outlining vision development for
business
4. Customers
a. Segment customer base by loyalty
b. Identify low hanging fruit opportunities
5. Reward/Bonuses
a. Research best practice
b. Implement a new bonus structure
N
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G
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T
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V
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A
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G
R
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W
T
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14. Risk Minimisation
Risk
Degree
of Severity
Lo 1 -> Hi 10
Probability
of Occurrence
Lo 1 -> Hi 10
Probability of
Detection
Hi 1 – Lo 10
Fail to get regulatory
approval
8 2 10
Loss of Key Developer 5 4 5
Existing Product Sales slow
sooner
8 3 2
Risk Priority
Number =
S x O x D
160
100
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15. Scenario Planning
1 3 52 4 6 7
Prepare the
Base Plan
Identify 4
Scenarios
Evaluate the
Scenarios
Develop
Responses
Identify
Warning Bells
Integrate the
Key Ideas
Repeat as
Required
an internally consistent view of what the future might turn out to be -
not a forecast, but one possible future outcome“ ”(Porter, 1985)
Scenario
Scenario Planning Steps
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17. Identifying Milestones & KPIs
Identify Key Elements of the
Plan
Identify Completion Dates
Decide on Phasing
Set Milestones
Executing the Plan
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Monitoring
Outcomes
Responding to
the Unexpected
What to
watch for?
PDSA
18. Case Study – Instructions
Review the Case
Study
Discuss the Case
Study Against the
Framework Elements:
Sustainable
Competitive Advantage
Marketing
Operations
People
Innovation
Finance
Report BackConsolidate
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