National Quality eNewsletter Jul 16
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This month's edition of the National Quality Center's e-Newsletter includes a perspective profile on Aaron Wittnebel. NQC e-Newsletter: Your expert guide to resources and technical assistance focusing on improving HIV care.
![7/13/2016 NQC eNewsletter | The Quality Academy Expands | Jul 16
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For many years, the National Quality Center (NQC)
has been training consumers around the country to
effectively assist them to be actively involved in
quality improvementrelated activities. The Quality
Academy's Consumer Track takes this inperson
training and other consumerrelated resources to a
whole new levelconsumers [EC1] are now able to
access training on key consumerfocused topics at
any time via our Quality Academy's new Consumer
Track. Our first tutorial is on patient self
management. This is a tutorial from which anyone
can benefit, not just consumers. I addition, providers
would benefit from these tutorials by gaining additional
insights into how to best meet the needs of
consumers that want to be involved in quality
management programs.
The first tutorial Consumer Selfmanagement
addresses building the skills necessary to be better
selfmanagers in regards to HIV treatment. Providers
will gain insight into how best to support consumers
by a better understanding of their selfmanagement
needs. In the next three months, NQC will be
releasing consumerfocused tutorials that give an
overview on infrastructure, performance measurement
and conducting improvement activities. In the future,
we will have a tutorial that directly addresses how
consumers can become involved in quality
management activities. Many of the ideas and
methods will be drawn directly from our experience
with the NQC Training of Consumers on Quality+
program.
Over time, the Consumer Track will be comprised of
multiple tutorials to assist consumers in developing
the skills necessary to become effective participants
in the clinical quality management activities within a
RWHAP recipient or subrecipient. These tutorials will
discuss various aspects of the skills that a consumer
would need to be active participants in a recipients
quality management program and just as importantly it
will help recipients gain a better understanding of the
needs of the consumer.
The initial tutorial is available now on the NQC Quality
Academy. Check back as we add more.
http://nationalqualitycenter.org/nqc
activities/qualityacademy/
> NQC FacetoFace Trainings
NQC will be posting the training schedule for the
coming fiscal year (July 1, 2016 to June 30, 2017) by
September. Please check the enewsletter monthly
for the announcement of the trainings or the NQC
website at NationalQualityCenter.org. In addition,
special announcements are sent to your Ryan White
HIV/AIDS Program Directors when training are
announced.
> NQC Offering | NQC Game Guide
Summer is here and it is time to take a break
spokesperson for consumers. But he can
also see issues from the perspective of a
policymaker. Having been a house
sergeant/page for over two years in the
Minnesota House of Representatives and
later served for over four years as mayor of
Lake Park, Minnesota, Aaron has an
appreciation of policymaking at the state and
local level.
"I'm the policy wonk that reads all the fine
print and understands it," says Aaron. "While
there are specific processes and
requirements, sometimes someone needs to
be there to make sure that they are being
followed."
He drew on these skills as a member of the
Minnesota HIV Services Planning Council.
He served as the Chair of the Committee for
Operations.
"I wanted to be on a committee that was
making decisions and driving the process,"
says Aaron. "I just didn't want to be there
casting a vote."
Aaron is currently serving on the Minnesota
Cultural and Ethnic Communities Leadership
Council, which advises the Minnesota
Department of Human Services (DHS) on
reducing disparities that affect racial and
ethnic groups within DHS programs. He
represents Native Americans as well as rural
areas.
"We look closely at DHS programs in terms
of what is not working, what is missing, and
what can be done better," says Aaron. "We
report directly to the legislature."
Aaron is also on the board of Minnkota
Health Project, which is an allvolunteer
organization providing support services to 76
counties in greater Minnesota and North and
South Dakota. In the past year, Minnkota
has been reorganizing its peer support
groups. This process grew out of information
gained while attending the National Quality
Center's Training of Consumers on Quality in
2015.
"While networking with other participants, we
learned how they structure their peer
activities," says Aaron. "We wanted to foster
skills among our consumers so that they
could take on leadership roles in the peer
support groups and on the board of the
organization."
Over the past year, Minnkota has been
conducting facilitator training for the peer
groups. This is designed to create a sense of
ownership within the groups and to provide
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