1. AARONJOSHUA ZABACEDA ELAURIA
412 WillaReyVillage,Pinagbuhatan,PasigCity, Philippines
Cell Phone:+63995.2428570
Viber:+63995.2428570
WhatsApp:+63995.2428570
aaronjoshuaelauria@yahoo.com
PROFESSIONAL PROFILE
Technical Supervisor specializein handlingFargo Thermal Card Printer at Commerce Asia Inc.
I have been with the Company since October 2008, been promoted as a Team Leader on February 2011
and as Technical Supervisor on 2012.
PROFESSIONAL EXPERIENCE
Commerce AsiaInc.,SanJuan Metro Manila
Technical Supervisor
October 2008 – Present
Achievements:
-Spear headed the testing, qualifyingand lunch of IDAssistSoftwareV6.
-Successfully headed the Technical Team in achievingthe set goal.
-Has been active with communication with Fargo for further enhancement of the product.
-Lead the team in successfully deployingInstallation of Printers on banks nationwide.
Responsibilities:
-Creates Training manuals and its correspondingAssessmentdocument for the Company Products.
-Provides intensivetrainingto Service Engineers handlingHID Fargo and IDAssistproducts.
-Monitor individual performanceof Service Field Engineers and assistthem on challenges thatmay
occur.
-Provides on-time and fastsupport thru email,phone and Remote Team Viewer support.
-Directly Communicate with Fargo on warranty claims and problems encountered on the product.
-Monitor Engineer work load for the day until its completion.
-Formulate a sound and realisticMonthly preventive maintenance calendar of warranty units based
of Service Engineers current skill set,location and workingload attainability.
-A partof the company core team on ProductResearch and development.
-Promote the Company products thru onsite demonstration for VIP clients.
-Data gathers specific clientrequirements for possiblesoftwareproductenhancement.
-Monitor product software productenhancement from its requirement build up, testing, sign-off
and release.
Mystic ComputerandGamingStation,HarrisonPlaza,PasayCity
Hardwareand SoftwareTechnician
January 2006 – December 2007
Responsibilities:
-Repair clientcomputers on Hardware and Software both in-houseand onsite.
-Repairs and Modify Game consoles to work with Philippinesettings.

2. AARON JOSHUA ZABACEDA ELAURIA • 09228450035• aaronjoshuaelauria@yahoo.com Page 2
-Inventory and orderingof spareparts use for repair.
-Push sellingproducts.
PauloScholasticChastityde Montessori Academy,Parangaque City
ComputerLaboratory Maintenance
March 2004 –January 2005
Responsibilities:
Maintenance and repair of Computer and Network in the School Computer Laboratory.
Setup and Maintenanceof Windows 2000 Active directory.
TRAINING
-Fargo Technical Training,Malaysia Meet (May 2016)
-Fargo Technical Training, Indonesia Meet (May 2013)
-Team Success TrainingVolume 2 (August 2013)
-Bistro Personal Effectiveness Training(September 2013)
-Hospitality Factors and TeamSuccess - Volume 1 (July 2012)
-Fargo Technical Training, Thailand Meet (December 2011)
TECHNICAL CERTIFICATION
-Fargo Authorized Service Provider Technical Certification
-Fargo HDP8500(Printer) Technical Certification
-Fargo HDP5600 Technical Certification v1.0
-Fargo DTC5500LMX Technical Certification v1.0
EDUCATION
Meralco Foundation Institute
Network Technology
2004
SaintJohn Bosco Computer Technology, PasigCity
Computer Technology
2000-2002