1. AARON J. ASLANI
5555 Clipper Bay Drive| Powder Springs, GA 30127 | (262) 994-9164 | noraas@gmail.com
OBJECTIVE
To collaboratewitha team that promotesgrowthand providesan environment that cultivatessuccess, while
maintaining aflawlesslevel ofcustomer satisfaction . UniqueskillsI can offer include, but arenot limited to computer
technology, management,organizational, and PersonalCommunication.
SKILLS PROFILE
P ER SON AL C OM M UN IC ATI ON SKILLS
- Spent 3 yearsin atechnical support rolewhereI raised and maintained allratingson salessitesto alevel of4
starsor better
- Very effectiveat diffusing difficult customersand am comfortablein highpressuresituations
- Effectively communicatewith both customersand employeesto maintain strongcommunication while
preventing any confusion
- Excellent phonerapport anddemeanor whilespeaking
- Comfortablewith communicating electronically andin person
C OM P UTER TEC HN OLOGY SKILLS
- Fluent in all Microsoft programsand operatingsystems
- Proficient with desktop computers, laptops, and most mobiledevices
- Computer repair, diagnosis, and general troubleshooting
- Troubleshoot VoIP, LAN, and WANdevices
OR GIN IZ ATION AL AN D M AN AGEM EN T SKILLS
- Managed ateam of peoplewhilemaintainingahighstandard of customer service
- Have experiencein filingbothelectronically and physically
- Ableto demonstrateincredibleleadershipskills
- Excellent at multi-tasking
VAR IOUS R ELEVAN T SKI LLS
- Familiar withkeeping detailed recordsof activitieswhileon duty
- Comfortablein both physical labor andprofessionalworkenvironments
- Strong focusonpunctuality and pridein completionof projects
- Workvery well both in groupsand in solitary environments
EMPLOYMENT HISTORY
Director of Technical Sales Support – Tier 1and 2Support (Arrow Electronics) 2013-Present
Smyrna,GA
- Diagnoseand repair computers
- Helping customerswith softwareand hardwarerelated issues
- Testing equipment and learning about products
- Handling returnordersand other varioussalestasks
- Ensuring afriendly and positiveexperienceforcustomers
- Experiencewith Microsoft DynamicsNavision
- Experiencewith Word, Excel, Outlookand most otherofficeproducts

2. Various seasonal jobs to include: computerrepairs,warehouse,retail,movie theaters 2010-2013
Powder Springs, GA
- Diagnosing and repairingcomputers
- Maintained asafeatmospherefor customers
- Loaded and unloaded truckswith and withoutpower equipment
- Cleaned theatersand helped guests
- Installed hardwoodfloors
Security Account Supervisor (Securitas USA) 2009-2010
Milwaukee, Wisconsin
- Ongoing riskpreventionforwarehousesand other businesses
- Maintained asafeatmospherefor clients
- Remaining vigilantand keepingdetailed logsof all issues
- Regular routechecksto assureasafeenvironment throughout shifts
Help Desk Operator (UW- Green Bay) 2008-2009
Green Bay, Wisconsin
- Computer diagnosisand repair
- Over thephonesupport totroubleshoot devices
- Hardwareand softwarerepairs
Assistant Manager (MarcusTheatersCorporation) 2006-2009
Sturtevant, Wisconsin
- Practiced customer serviceonadaily basis
- Verified inventory onanightly basis
- Maintained safecount every night
- Managed aconcession stand’s daily operations
- Held every position beforebeing AssistantManager includingbutnot limited toConcessions, Box Office,
Usher, and Projectionist
EDUCATION
UW-Wisconsin Greenbay – Computer Science -3.40GPA
2008-2009
Gateway Technical College –CriminalJustice –3.25 GPA
2009-2010
Washington ParkHigh School - general studies -4.0GPA
2004-2008
ReferencesAvailableupon request