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India Corporate Fraud
Perception Survey 2018
Edition III
For Private circulation only Forensic
Section 1
The state of corporate fraud
Key Findings
About 58% of survey respondents
believe that incidents of fraud will
rise in the next two years.
The top three reasons for fraud include (in that order): Lack of an efficient internal control/
compliance system, diminishing ethical values, and senior management override of controls
Yes
58%
Lack of an
efficient
internal control/
compliance
system
Unrealistic
targets/
goals linked
to monetary
compensations
Diminishing
ethical values
Technological
advancements and
shift of business
to a virtual
environment
resulting in limited
preventive controls
Senior
management
override of
controls
Inadequate due
diligence on
employees/third
party associates
#1
#2
#3
#4
#5
#6
Poorly enforced
code of conduct
within the
company
#7
India Corporate Fraud Perception Survey, Edition III
02
A majority of survey respondents indicated that their organisations had not experienced any fraud.
Among those that did experience fraud, misconduct, and noncompliance, the top three schemes
were: Vendor/customer/business partner favoritism, inventory pilferage, and diversion/theft of
funds.
My
organisation
has not
experienced
any fraud
Inventory
pilferage
Bribery and
corruption
Regulatory
non-
compliance
Data
theft or
breach
Leakage of
sensitive
information,
including
corporate
espionage
Intellectual
property
fraud
Vendor/
customer/
business
partner
favouritism
Diversion/
theft of
funds
Supply
chain fraud
Internet
and/or
Cyber fraud
Financial
misreporting
Counterfeiting
eCommerce
related frauds
38%
33%
19%
18% 17%
14%
13%
10% 9%
8% 8%
5%
3% 3% 2%
Fraud due to
use of bots,
artificial
intelligence
and related
technologies
Which of the following types of fraud/misconduct/malpractice has your organisation experienced in the last two years?
India Corporate Fraud Perception Survey, Edition III
03
Procurement (30%), vendor selection (18%), and sales and marketing (15%) were identified as
processes most vulnerable to fraud.
30%
Procurement
18%
Vendor/Partner
selection and
management
8%
Finance and
accounting,
including
treasury
management
1% HR
1%
Customer
service
3%
Logistics and
transportation
3%
Facilities
management
5%
Supply chain
management
5%
Administration (including
licenses and liaison with
government agencies)
6%
Loan/Equity
financing activities
7%
Information
technology
11%
Sales and
marketing
Which process do you believe is the most vulnerable to fraud risks?
India Corporate Fraud Perception Survey, Edition III
04
About 49% of respondents indicated losing more than INR 10 Lakhs (INR 1 Million) in fraud losses
in the recent past. A little more than a quarter of respondents indicated that they were unable to
quantify their fraud loss.
Junior and middle management employees were identified as being most likely to commit fraud. The
primary motivation to commit fraud was identified as the ability of the fraudster to improve his/her
financial position (57%), and the confidence of not being caught in the act (23%). Hearteningly, the
majority of respondents (64%) believe that suspicious behaviors in employees can be identified early
on and dealt with appropriately to prevent fraud.
INR 10-100 mn (INR 1 Crore – 10 Crore)
INR 1-10 mn (INR 10 Lakhs – 1 Crore)
Less than INR 1 mn (INR 10 Lakhs)
Unable to quantify the fraud loss
Over INR 100 mn (INR 10 Crore)
16%
26%
26%
26%
7%
Ability to improve his/her
financial position
57%
The confidence of not being
caught in the act
23%
The confidence of not being
terminated should he/she
be caught
5%
Earning bragging rights
within his/her community
(of peers, friends, etc.)
4%
Revenge for being treated
unfairly by the organisation
4%
Others3%
Thrill of doing something
forbidden
4%
42%
Junior and middle
management
employees
25%
Senior management
20%
Third party associates
including contractors,
vendors, suppliers,
agents, etc.
7% Others (e.g. hackers)
4% Customer
3% Customer
Who do you feel is most likely
to commit a fraud?
Over the last two years, what
do you feel has been the extent
of fraud loss suffered by your
organisation?
In your opinion, what is the primary motivation for a
fraudster to commit fraud?
India Corporate Fraud Perception Survey, Edition III
05
4%
My organisation has allocated
more than adequate budget
15%
My organisation
has allocated
significantly less
than adequate
budget
14%
My organisation has
allocated less than
adequate budget 21%
Don’t know if the budget
allocated is adequate or not
46%
Yes, my organisation
has allocated
adequate budget
Although the majority of respondents (50%) believed that their organisations had allocated adequate
budget to deal with fraud-related risks, they felt there wasn’t enough commitment from the business
community at large to address fraud.
No
Yes
Don’t know/Unsure
44%
36%
20%
Unlike the past two editions of the fraud
survey where there was pessimism
on the state of corporate fraud and its
continued prevalence in the future (with
over 80% of past survey respondents
indicating fraud would persist), responses
to this edition of the fraud survey indicate
a rising confidence in organisations’
abilities to manage fraud. This can
possibly be attributed to the changing
fraud landscape and responses to fraud
by the regulatory ecosystem.
There is greater sensitivity to the
reputational damage that corporate
fraud, misconduct, and noncompliance
can cause, thanks to actions taken
by regulatory bodies (in India and
overseas) in the recent past – whether
by introducing new anti-fraud and
related legislations or through stronger
enforcement action on existing
provisions. The government too has
undertaken several initiatives to improve
India’s perception among the global
investor community and one of its focus
areas is to reduce opportunities for fraud
and corruption.
Organisations are also increasingly
recognising that fraud is not only a result
of a macroeconomic trend of diminishing
ethical values, but also of internal
systemic loopholes that can be plugged
by better controls and limited overrides.
As fraud schemes get sophisticated,
they are aware that there needs to be
greater focus on preventive controls,
necessitating adequate investments in
these areas.
The top fraud schemes identified remain
consistent with our past survey findings,
despite the prevalence of automated
systems and additional controls to
manage the concerned fraud risks that
have been adopted by corporates in
the last three to four years in India. We
believe better integration of data from
varied systems could help further limit
the possibility of such frauds in the
future. In addition, organisations need
to focus on better identification and
management of conflicting relationships.
A significant trend indicated in this survey
appears to be the ability of respondent
organisations to estimate fraud losses
more accurately than they have in
our past surveys. Respondents also
appeared to have significant knowledge
of the behaviour of fraudsters, and
optimism towards identifying suspicious
behaviours in employees with a view to
prevent fraud. All these factors point to
a maturity in fraud prevention efforts
that may likely be a result of investments
made towards building a better anti-fraud
ecosystem.
Our observations
In your opinion, do you think there is enough commitment from the business community at large to address fraud?
Do you believe your organisation has allocated adequate budget and resources to deal with fraud-related risks?
Some questions allowed for respondents to provide multiple choices. For those questions, the total percentage will exceed 100%.
India Corporate Fraud Perception Survey, Edition III
06
Key contacts
Nikhil Bedi
Partner and Leader – Forensic
Financial Advisory
Deloitte India
+91 22 6185 5130
nikhilbedi@deloitte.com
Partners within
Deloitte Forensic’s practice in India
Directors within
Deloitte Forensic’s practice in India
Ajay Singh
ajaysingh@deloitte.com
Amit Bansal
amitbansal@deloitte.com
Arjun Rajagopalan
rarjun@deloitte.com
Jayant Saran
jsaran@deloitte.com
KV Karthik
kvkarthik@deloitte.com
Rajat Vig
rajatvig@deloitte.com
Sumit Makhija
sumitmakhija@deloitte.com
Wilfred Bradford
wbradford@deloitte.com
Amol Mhapankar
amhapankar@deloitte.com
Himanshu Arora
himanshuarora@deloitte.com
Kavita Nathaniel
knathaniel@deloitte.com
Nishkam Ojha
nojha@deloitte.com
Rajesh Chawla
rajchawla@deloitte.com
Rohit Goel
rogoel@deloitte.com
Rohit Madan
madanr@deloitte.com
Sachin Yadav
sachyadav@deloitte.com
Saurabh Khosla
khoslas@deloitte.com
Vivek Bhamodkar
vbhamodkar@deloitte.com
India Corporate Fraud Perception Survey, Edition III
07
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK
private company limited by guarantee (“DTTL”), its network of member firms,
and their related entities. DTTL and each of its member firms are legally
separate and independent entities. DTTL (also referred to as “Deloitte Global”)
does not provide services to clients. Please see www.deloitte.com/about for a
more detailed description of DTTL and its member firms.
This material is prepared by Deloitte Touche Tohmatsu India LLP (DTTILLP).
This material (including any information contained in it) is intended to provide
general information on a particular subject(s) and is not an exhaustive
treatment of such subject(s) or a substitute to obtaining professional
services or advice. This material may contain information sourced from
publicly available information or other third party sources. DTTILLP does not
independently verify any such sources and is not responsible for any loss
whatsoever caused due to reliance placed on information sourced from such
sources. None of DTTILLP, Deloitte Touche Tohmatsu Limited, its member
firms, or their related entities (collectively, the “Deloitte Network”) is, by means
of this material, rendering any kind of investment, legal or other professional
advice or services. You should consult a relevant professional for these kind
of services. This material or information is not intended to be relied upon as
the sole basis for any decision which may affect you or your business. Before
making any decision or taking any action that might affect your personal
finances or business, you should consult a qualified professional adviser.
No entity in the Deloitte Network shall be responsible for any loss whatsoever
sustained by any person or entity by reason of access to, use of or reliance on,
this material. By using this material or any information contained in it, the user
accepts this entire notice and terms of use.
©2018 Deloitte Touche Tohmatsu India LLP. Member of Deloitte Touche
Tohmatsu Limited

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The State of Corporate Fraud, Survey 2018

  • 1. India Corporate Fraud Perception Survey 2018 Edition III For Private circulation only Forensic
  • 2. Section 1 The state of corporate fraud Key Findings About 58% of survey respondents believe that incidents of fraud will rise in the next two years. The top three reasons for fraud include (in that order): Lack of an efficient internal control/ compliance system, diminishing ethical values, and senior management override of controls Yes 58% Lack of an efficient internal control/ compliance system Unrealistic targets/ goals linked to monetary compensations Diminishing ethical values Technological advancements and shift of business to a virtual environment resulting in limited preventive controls Senior management override of controls Inadequate due diligence on employees/third party associates #1 #2 #3 #4 #5 #6 Poorly enforced code of conduct within the company #7 India Corporate Fraud Perception Survey, Edition III 02
  • 3. A majority of survey respondents indicated that their organisations had not experienced any fraud. Among those that did experience fraud, misconduct, and noncompliance, the top three schemes were: Vendor/customer/business partner favoritism, inventory pilferage, and diversion/theft of funds. My organisation has not experienced any fraud Inventory pilferage Bribery and corruption Regulatory non- compliance Data theft or breach Leakage of sensitive information, including corporate espionage Intellectual property fraud Vendor/ customer/ business partner favouritism Diversion/ theft of funds Supply chain fraud Internet and/or Cyber fraud Financial misreporting Counterfeiting eCommerce related frauds 38% 33% 19% 18% 17% 14% 13% 10% 9% 8% 8% 5% 3% 3% 2% Fraud due to use of bots, artificial intelligence and related technologies Which of the following types of fraud/misconduct/malpractice has your organisation experienced in the last two years? India Corporate Fraud Perception Survey, Edition III 03
  • 4. Procurement (30%), vendor selection (18%), and sales and marketing (15%) were identified as processes most vulnerable to fraud. 30% Procurement 18% Vendor/Partner selection and management 8% Finance and accounting, including treasury management 1% HR 1% Customer service 3% Logistics and transportation 3% Facilities management 5% Supply chain management 5% Administration (including licenses and liaison with government agencies) 6% Loan/Equity financing activities 7% Information technology 11% Sales and marketing Which process do you believe is the most vulnerable to fraud risks? India Corporate Fraud Perception Survey, Edition III 04
  • 5. About 49% of respondents indicated losing more than INR 10 Lakhs (INR 1 Million) in fraud losses in the recent past. A little more than a quarter of respondents indicated that they were unable to quantify their fraud loss. Junior and middle management employees were identified as being most likely to commit fraud. The primary motivation to commit fraud was identified as the ability of the fraudster to improve his/her financial position (57%), and the confidence of not being caught in the act (23%). Hearteningly, the majority of respondents (64%) believe that suspicious behaviors in employees can be identified early on and dealt with appropriately to prevent fraud. INR 10-100 mn (INR 1 Crore – 10 Crore) INR 1-10 mn (INR 10 Lakhs – 1 Crore) Less than INR 1 mn (INR 10 Lakhs) Unable to quantify the fraud loss Over INR 100 mn (INR 10 Crore) 16% 26% 26% 26% 7% Ability to improve his/her financial position 57% The confidence of not being caught in the act 23% The confidence of not being terminated should he/she be caught 5% Earning bragging rights within his/her community (of peers, friends, etc.) 4% Revenge for being treated unfairly by the organisation 4% Others3% Thrill of doing something forbidden 4% 42% Junior and middle management employees 25% Senior management 20% Third party associates including contractors, vendors, suppliers, agents, etc. 7% Others (e.g. hackers) 4% Customer 3% Customer Who do you feel is most likely to commit a fraud? Over the last two years, what do you feel has been the extent of fraud loss suffered by your organisation? In your opinion, what is the primary motivation for a fraudster to commit fraud? India Corporate Fraud Perception Survey, Edition III 05
  • 6. 4% My organisation has allocated more than adequate budget 15% My organisation has allocated significantly less than adequate budget 14% My organisation has allocated less than adequate budget 21% Don’t know if the budget allocated is adequate or not 46% Yes, my organisation has allocated adequate budget Although the majority of respondents (50%) believed that their organisations had allocated adequate budget to deal with fraud-related risks, they felt there wasn’t enough commitment from the business community at large to address fraud. No Yes Don’t know/Unsure 44% 36% 20% Unlike the past two editions of the fraud survey where there was pessimism on the state of corporate fraud and its continued prevalence in the future (with over 80% of past survey respondents indicating fraud would persist), responses to this edition of the fraud survey indicate a rising confidence in organisations’ abilities to manage fraud. This can possibly be attributed to the changing fraud landscape and responses to fraud by the regulatory ecosystem. There is greater sensitivity to the reputational damage that corporate fraud, misconduct, and noncompliance can cause, thanks to actions taken by regulatory bodies (in India and overseas) in the recent past – whether by introducing new anti-fraud and related legislations or through stronger enforcement action on existing provisions. The government too has undertaken several initiatives to improve India’s perception among the global investor community and one of its focus areas is to reduce opportunities for fraud and corruption. Organisations are also increasingly recognising that fraud is not only a result of a macroeconomic trend of diminishing ethical values, but also of internal systemic loopholes that can be plugged by better controls and limited overrides. As fraud schemes get sophisticated, they are aware that there needs to be greater focus on preventive controls, necessitating adequate investments in these areas. The top fraud schemes identified remain consistent with our past survey findings, despite the prevalence of automated systems and additional controls to manage the concerned fraud risks that have been adopted by corporates in the last three to four years in India. We believe better integration of data from varied systems could help further limit the possibility of such frauds in the future. In addition, organisations need to focus on better identification and management of conflicting relationships. A significant trend indicated in this survey appears to be the ability of respondent organisations to estimate fraud losses more accurately than they have in our past surveys. Respondents also appeared to have significant knowledge of the behaviour of fraudsters, and optimism towards identifying suspicious behaviours in employees with a view to prevent fraud. All these factors point to a maturity in fraud prevention efforts that may likely be a result of investments made towards building a better anti-fraud ecosystem. Our observations In your opinion, do you think there is enough commitment from the business community at large to address fraud? Do you believe your organisation has allocated adequate budget and resources to deal with fraud-related risks? Some questions allowed for respondents to provide multiple choices. For those questions, the total percentage will exceed 100%. India Corporate Fraud Perception Survey, Edition III 06
  • 7. Key contacts Nikhil Bedi Partner and Leader – Forensic Financial Advisory Deloitte India +91 22 6185 5130 nikhilbedi@deloitte.com Partners within Deloitte Forensic’s practice in India Directors within Deloitte Forensic’s practice in India Ajay Singh ajaysingh@deloitte.com Amit Bansal amitbansal@deloitte.com Arjun Rajagopalan rarjun@deloitte.com Jayant Saran jsaran@deloitte.com KV Karthik kvkarthik@deloitte.com Rajat Vig rajatvig@deloitte.com Sumit Makhija sumitmakhija@deloitte.com Wilfred Bradford wbradford@deloitte.com Amol Mhapankar amhapankar@deloitte.com Himanshu Arora himanshuarora@deloitte.com Kavita Nathaniel knathaniel@deloitte.com Nishkam Ojha nojha@deloitte.com Rajesh Chawla rajchawla@deloitte.com Rohit Goel rogoel@deloitte.com Rohit Madan madanr@deloitte.com Sachin Yadav sachyadav@deloitte.com Saurabh Khosla khoslas@deloitte.com Vivek Bhamodkar vbhamodkar@deloitte.com India Corporate Fraud Perception Survey, Edition III 07
  • 8. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. Please see www.deloitte.com/about for a more detailed description of DTTL and its member firms. This material is prepared by Deloitte Touche Tohmatsu India LLP (DTTILLP). This material (including any information contained in it) is intended to provide general information on a particular subject(s) and is not an exhaustive treatment of such subject(s) or a substitute to obtaining professional services or advice. This material may contain information sourced from publicly available information or other third party sources. DTTILLP does not independently verify any such sources and is not responsible for any loss whatsoever caused due to reliance placed on information sourced from such sources. None of DTTILLP, Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively, the “Deloitte Network”) is, by means of this material, rendering any kind of investment, legal or other professional advice or services. You should consult a relevant professional for these kind of services. This material or information is not intended to be relied upon as the sole basis for any decision which may affect you or your business. Before making any decision or taking any action that might affect your personal finances or business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person or entity by reason of access to, use of or reliance on, this material. By using this material or any information contained in it, the user accepts this entire notice and terms of use. ©2018 Deloitte Touche Tohmatsu India LLP. Member of Deloitte Touche Tohmatsu Limited