Anubha is an International Trainer, Facilitator and founder of Prism Trainings and www.prismphilosophy.com 919818446562 training@prismphilosophy.com You can read her blogs at anubhawalia.wordpress.com You can invite her for unique Training session

1. Training Effectiveness & Methodology
ANUBHA WALIA
Trainer .Facilitator.OD Consultant
anubhawalia.wordpress.com

2. 2
• Learning Objectives
By the end of 15mins, you would get info on :
> 4 levels of Evaluation.
> Calculate benefit/cost ratio.
> Calculate return on investment (ROI).
> Use of training Methods

3. Model of Evaluation
• Level 1: Reaction Level 2: Learning
• Level 3: Behavior Level 4: Results
7

4. Level 1: Reaction
Measures Trainees Perception, emotions and reactions
How did participants react to the program?
> Smile sheets. OR PAGE
Concept (Poor, Average,Good, Excellent)
!
> Informal & Formal comments
> ( Verbal / POST-IT / FLIP CHART / White board )
!
> Focus group sessions with participants.
(Doing BUZZ / Syndicate / Brainstorming Method)

5. Level 2: Learning
• To what extent knowledge and
skills improve and change
attitudes as a result of the
training?
> Pre & post-tests – Based on
JD having KSAO
> On-the-job assessment - 90º,
180º, 360º
> Supervisor reports –
Assessment sheet (Honeywell
has behaviour indicator)
Sample
Assessment sheet

6. KASO
• Knowledge – “A body of
information applied directly to
the performance of a function”
• Skill – “A present, observable
competence to perform a
learned psychomotor act.”
• A b i l i t y – “ A p r e s e n t
competence to perform an
observable behavior or a
behavior which results in an
observable product.”.
• Other – Other characteristics
that are relevant to the
performance of the job that are
not KSAs (e.g., competencies,
certifications or licenses that
are reqd

7. Level 3: Behavior
• Behavior: Do learners use their newly acquired skills
and knowledge on the job?
!
> On-the-job observation – Covert & Overt
> Observation method
> Survey
> Self-evaluation
> Performance Benchmark ( based on Quality Circle)
> Supervisor and peer evaluation – on KSAO
11

8. Level 4: Results
Often Triggers Reactive aspect
• Results: What organizational
benefits resulted from the training?
> Difficult and costly to collect.
> Impossible to isolate the
results of training.
> M e a s u r i n g r e t u r n o n
investment.
12

9. Cost Effectiveness & ROI Analysis
Compares the monetary costs of training to the financial
benefits accrued from training.Calculation of actual cost
saving based on change in Result
Calculating Revenue produced by Training
!
> Increased Sales = ____ Addl Sales / employee x Revenue /per sales x No.of employee
> Reduced Error = Average cost / error x No.of error avoided per employee x No.of employee
> Employee Retention = Average cost of new employee x no.of employee retained
!
Total Rev produced by Training *=
Revenue After – Revenue without Training
Calculating Return =
*Revenue prod by Training – Cost of Training = ROI
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10. Suggestion / Inputs
Strategic Planning
Implementation
Assessment
Design
!
Development &
Implementation
Evaluation

11. InbasketDemonstration
Buzz /
GD
Case Study
Role Play
TrainingMethodology
Videos
Films
Blue Tac
Post-its
Exhibition Audio
Round
Robin
Games /
Activities
FISH
BOWL
Stories Role Play
3S - Stop
Sustain Start

12. Book Anubha’s Session