Interdisciplinary plan proposal

Interdisciplinary Plan Proposal
1
Interdisciplinary Plan Proposal
2
Interprofessional Plan Proposal
Hawanatu Conteh
Capella University
NURS FPX4010- Leading People, Process and Organizations in
Interprofessional Practice
Instructor: Abigail Mitchell
October 2021
Introduction
During my interview with Emma, the administration, lack of
transparency, and higher cost for services are identified in the
healthcare facility. I understood that the lack of transparency
and higher cost for services is due to a non-user-friendly
computer system used in billing. One of the billing specialists
confided in our phone conversation during my interview with
Emma.
In this paper, I intend to complete an interview with the

facility's information technology (IT) manager about their
system used in billing. I will outline the objectives of this
planning proposal, explain how the implementation of a new
billing system can affect patient care outcomes. Explain how
"change theory" and leadership strategy can help in
interdisciplinary collaboration in the proposal plan. I will also
discuss the interdisciplinary collaboration plan and the
resources needed in implementing the proposed
plan.Interdisciplinary Plan Proposal
During an interview with Mr. Warren, the information
technologist who leads the head of the IT department revealed
that the hospital has difficulty integrating a more transparent
billing system. A transparent billing system implementation has
been complex due to a lack of financial resources and personnel
reluctance. This is partly due to employees' lack of awareness
of the benefits and importance of transparent and more
integrating systems, their lack of understanding of how to use
them, and their lack of familiarity with computer programs. By
expediting the delivery process, the effective use of healthcare
informatics, such as electronic billing systems, can improve the
quality and provide a convenient payment experience for
patients (Tanwar et al., 2020).
ObjectiveWe intend to promote healthcare IT adoption, mainly
using an E-billing system, resulting from the proposal's
multidisciplinary approach, to serve patients better. Other
objectives of the strategy include improving healthcare
efficiency and lowering costs, increasing interdisciplinary
collaboration, reducing employee workload, and ensuring
patient privacy and data security. Attaining these objectives will
be critical in assisting the organization in solving specific
healthcare difficulties that may impact patient care.Questions
and Predictions
1. How will the quality and safety of patient care at Dignity
Healthcare improve now that the E-billing system is in place?
E-billing system will improve communication and relationships
between healthcare providers, patients, and their families. It

will allow patients to better manage their medical bills through
patient portals and personal health records, reduce billing
errors, and be more transparent with the prices (Borkowski &
Meese, 2020). The E-billing system will help healthcare
practitioners enhance their workflows by minimizing their time
looking for errors in billing. It makes it easier for them to care
for many patients by providing transparent and accurate patient
bills.
2. Will the multidisciplinary approach make a significant impact
on the healthcare crisis?
The plan's purpose is to make the healthcare billing system as
efficient and straightforward as feasible. The team will use an
interdisciplinary approach to ensure all key stakeholders
understand why and how the system should be deployed. The
plan proposal will benefit everyone, from patients and
employees to the entire corporation.
3. Is it possible to guarantee collaboration with the
implementation of interdisciplinary plans successfully?
The efficacy of the E-billing system depends on
interdisciplinary teamwork. With a successful implementation
of the plan, there will be an increase in collaboration among the
organization's healthcare providers. The collaboration will be
accomplished by coordinating patient care on an informed basis
at any time and place, providing accurate patient files to allow
collaborative clinical decision-making based on shared data,
and improving workflow to further the cause.
Change Theories and Leadership Strategies
When it comes to the deployment of health information
technology, poor leadership is a crucial concern—Lewin's
paradigm. According to the theory, leaders can utilize a
structured approach to help them understand the causes for
change, navigate the change process, and achieve their
objectives. It is also a good model for studying adaptation and
finding the forces that are either driving or hindering it, as
Lewin calls it. Driving forces elicit change, and these forces
assist an organization in achieving its objectives. Resistance

forces act against people who want to change things and make it
more challenging to do so. Change can occur only when driving
forces surpass restraining forces or when restraining forces
outweigh driving forces (Borkowski & Meese, 2020).
Unfreezing entails supporting facility’s employees in letting go
of old behavior habits and overcoming opposition and group
conformity. This might be a challenging procedure. Information
may be generated through brainstorming and cooperation
meetings involving the entire team. In other to get to the
unfreezing stage, the facility’s management will train their
employees on the importance of using an E-billing system to
provide transparent and accurate pricing. Educating staff about
why they should change helps increase the driving factors and
eases the transition to the second phase, change/moving. At this
point, possible motivators include the belief that the electronic
system will make it easier to access correct and complete
patient data, the desire to improve price documentation
procedures, previous experience with computer applications,
financial resources, and proper training.
Efforts are made to increase the driving force or lessen the
constraint during the moving phase. People must be made aware
of how their activities will benefit the company to achieve the
desired state. Individuals are more inclined to support changes
and participate actively in change activities when they know the
benefits of the common condition, which helps propel the shift
forward and make it happen. By partnering with workers today,
informaticists may assist them in grasping the benefits of the E-
billing system. Some employees will likely develop negative
attitudes and feelings regarding the actual change process once
it is implemented. If this is the case, the unfreezing technique
may be used.
The unfreezing phase begins when the equilibrium state is
reached. As a result, the organization's standard operating
procedures and practices are revised to reflect the changing
circumstances. In other to prevent staff from revert to their
previous state, the transformation must be maintained and

reevaluated regularly. Support strategies such as rewards,
policies, champion leadership, and education are just a few
examples. It should be examined continuously to see if the new
system meets professional, personal, and organizational goals or
if any further changes are needed to advance the system.
Then aligning efforts toward the desired, new level of behavior,
ultimately executives of a healthcare business have a big say in
whether their employees are willing to change. According to
Kurt Lewin's theory, organizational transformation should not
be complex. Unfreezing-change Refreezing is a simple concept
that can better understand how organizations evolve through
time (Borkowski & Meese, 2020). He believes that change
begins with recognizing that something needs to be changed,
establishing this new state as usual. To overcome it,
organizational leaders must replace their long-held knowledge
with further information.
Team collaboration strategy
The success of the interdisciplinary strategy depends on the
cooperation of the team's members from many disciplines. A
roll-out manager for an E-billing system will spell out
requirements and stick to deadlines. In addition, he will ensure
that the project's various stages communicate and work together
flawlessly. The project manager oversees all parts of planning,
design, development, implementation, and testing.
The billing manager will design a new billing system that
processes claims correctly and rapidly using the E-billing
system. The billing department can provide insight into the
general efficiency and correctness of the system when it comes
to processing claims.
Nurse leaders in other departments will use this E-billing
system to facilitate communication between themselves and
healthcare practitioners in other organizations. This individual
oversees defining the system's software and hardware
requirements and organizing services to achieve those
requirements.
The interdisciplinary group's collaboration strategy will include

defining roles and responsibilities for each team member. If the
plan is to be implemented successfully, each team member must
understand their roles and commit to achieving them (Morley &
Cashell, 2017). When team members understand what is
expected of them, they may work together and communicate
more effectively—these aids in reducing conflicts and
promoting team cohesion.
Delegation will be another technique of collaboration. Project
managers can use panels and anybody else to delegate tasks and
responsibilities to other team members (Morley & Cashell,
2017). As a result, team operations will run smoothly and
efficiently, allowing everyone to focus on their areas of
expertise. The delegation also encourages collaboration, making
it easier to meet set goals.
Organizational resources required
The plan's successful implementation necessitates sufficient
financial and human resources. More personnel are needed to
keep the system working smoothly. The facility will spend
$120,000 per year on medical assistants, two additional IT
specialists, and one administrative staff. The project manager
will work half-time for three months and be paid $31,000 to
save money. The training is projected to cost $5,600 per day. In
other to help maintain the system, a $45,500 annual budget will
be required. Vendor fees for software, interfaces, and training
total will be about $60,700. The entire cost of the database
server, desktop computers, and printers will be roughly $6000.
Suppose the approach is not implemented or fails. The
implementation of the strategy will be funded with a total of
$350,000. If the approach is not executed or fails along the way,
more outstanding legal fees from medical errors, duplication of
procedures such as laboratory testing, and higher employee
turnover due to dissatisfaction with time-consuming manual
processes would ensue.
In conclusion, affordable and a more transparent healthcare cost
is essential for a better patient outcome which will prevent harm
to patients, prevent legal repercussions due to errors in billing.

Implementing a more user-friendly billing system will ensure
patients are charged correctly for services provided, will
improve employee performance and a more productive workday.
References
Borkowski, N., & Meese, K. A. (2020). Organizational behavior
in health care. Jones & Bartlett Learning.
Morley, L., & Cashell, A. (2017). Collaboration in health
care. Journal of Medical Imaging and Radiation Sciences, 48(2),
207-216. https://doi.org/10.1016/j.jmir.2017.02.071
Tanwar, S., Parekh, K., & Evans, R. (2020). Blockchain-based
electronic healthcare record system for healthcare 4.0
applications. Journal of Information Security and
Applications, 50,
102407. https://doi.org/10.1016/j.jisa.2019.102407

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Running head: Interview & Interdisciplinary Issue Identification
INTERVIEW AND INTERDECIPLINARY ISSUE
IDENTIFICATION 2

INTERVIEW AND INTERDISCIPLINARY ISSUE
IDENTIFICATION
Hawanatu Conteh
NURS-FPX4010
Capella University
Instructor Abigail Mitchel
September 16th 2021
Interview Summary
A healthcare administrator by the name of Emma Geoffrey
assisted me in conducting an interview that focused on the
current challenges that healthcare businesses are experiencing.
The interview was done over the phone to fit COVID-19's
existing condition, with the evaluation's questions acting as a
guide. In addition to her other responsibilities, she is
responsible for the overall management of the medical services
offered by the hospital, which includes evaluating patient
records and executing quality control procedures for the many
healthcare institutions throughout the city. Emma has almost a
decade of experience in the medical industry.
Emma, the administrator, stated, among other things, that the
current problems they are working with involve prices and
transparency among health institutions. During the discussion, it
became clear that the costs of pharmaceuticals and medical
services were too costly, and as a result, many patients were
unable to get comprehensive medical care. Many healthcare
organizations lack transparency, which means that patients do
not know the fee; they will have to pay medical bills until a few
days after they have recovered, at which point they are shocked
by the high cost. "Price transparency is essential in healthcare
organizations," Emma stated, explaining that doing so enables

patients to gain prior knowledge about the quality of medical
care they will receive, as well as to choose the most practical
medical help accessible that is compliant with their finances.
While she voiced worries about the hospital's financial
situation, she also reported that all of the hospital's
administrators expressed the same concerns as she did.
Issue Identification
As a result of this analysis, it has been determined that hospitals
must integrate cooperation as a whole to save costs and increase
transparency. Everyone needs to be involved for improvements
to occur. Although theory for change seems to be impractical
for immediate treatment, it has been shown that it offers a
foundation for treating healthcare cost problems.Change
Theories That Could Lead to an Interdisciplinary
Solution
Lewin's change theory was used as the operational framework to
revolutionize the routine of the multidisciplinary team in the
field of pain treatment. The model for change includes a
comprehensive educational approach being deployed in phases
to foster transformational staff behavior (Newell, 2001).
Employees and leaders exchange information in this method,
with employees providing the majority of knowledge. This
might be achieved via a flow of information between leadership,
frontline staff, and management. These leaders interact with
their employees, share their expertise and allow people to
participate in company-level decision-making. Because this

model emphasizes the engagement of the entire organization, I
believe it is appropriate in this particular situation to utilize.
When establishing a plan, it is more beneficial to include a
broader range of perspectives than just a tiny proportion of the
team's opinions.
Leadership Strategies That Could Lead to an Interdisciplinary

Interdisciplinary plan proposal

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