1
Chemistry
122
(General
College
Chemistry
I)-‐
Fall
2018
Discussion
Worksheet
Week
10
(Coordinated
by
Dr.
R.
Hatfield)
Topics:
equilibrium
state
and
the
equilibrium
constant
(K),
reaction
quotient
(Q),
expressing
equilibrium
with
pressure
terms-‐
relationship
between
Kc
and
Kp,
determining
reaction
direction,
solving
a
variety
of
equilibrium
problems,
Le
Chatelier’s
principle
Relevant
Chapters
in
Silberberg,
8e:
Chapter
17
Sections
1-‐6,
pp.
747-‐780.
Student
Directions:
Try
all
problems
with
your
best
effort
and
bring
your
work
to
discussion.
Use
your
text
as
a
resource
for
any
constants
or
relationships
needed.
You
will
have
to
work
ahead.
When
topics
are
completely
covered
in
lecture,
go
back
and
redo
any
problems
you
did
not
understand.
See
pages
782-‐783
of
your
text
for
a
summary
list
of
key
equations
and
relationships.
Basic
Math:
Review
the
general
form
for
quadratic
equations
and
solving
quadratic
equations.
Mon.,
Tues.,
and
Wed.
Discussions
Only:
Complete
up
through
#5
for
credit
this
week.
1. The
reaction
for
the
formation
of
ammonia
is
shown
as:
N!(g)
+
3
H!(g)
2NH!(g)
K!=
?
a) Write
the
equilibrium
constant
expression
(K!)
for
this
reaction.
b) One
equation
for
the
breakdown
of
ammonia
is
shown
as:
NH!(g)
!
!
N!(g)
+
!
!
H!(g)
K!’
=
?
Manipulate
the
reaction
for
ammonia
formation,
as
necessary,
to
express
K!’
in
terms
of
K!.
(Hint:
A
summary
table
for
ways
of
writing
and
calculating
K
is
found
on
page
755
of
your
text).
c) Calculate
the
value of K!
at
500.
K
for
the
formation
of
ammonia
in
part
a)
using
the
following
measured
concentrations
for
the
equilibrium
mixture:
[N!]
=
3.0
x
10-‐2
M;
[H!]
=
3.7
x
10-‐2
M;
[NH!]
=
1.6
x
10-‐2
M.
[1.7
x
102]
d) Next,
calculate
the
value
of
K!
for
the
formation
of
ammonia
at
500.
K.
[0.10]
e) Using
the
calculated
value
of
K!
at
500.
K
from
part
a
as
well
as
the
expression.
31. Adding
an
inert
gas
PACIFIC PALM RESORT 5
PACIFIC PALM RESORT
Name
Institution
Professor
Course
Running Head: PACIFIC PALM RESORT 1
Date
On touring pacific palm resort, I found that its one of the well
known resort in Southern California. Its 650 acres. The resort
has fabulous fireside dining overlooking celebration lake,
current spa and fitness center, and a legendary industry Hills
Golf Club featuring The Ike and the Babe championship
courses. In addition, the hotel has 292 guestrooms and suites
which are beautifully appointed and spacious, equipped with
balconies and fine interior furnishings with complementary
coffee and WIFI. Also, there is nearby four main airports and
interstate who makes going there a breeze to enjoy the, the red
32. restaurant and Bar, and the Cima Restaurant.
Rooms in the pacific Palm resort are equipped with continental
breakfast and afternoon refreshment in the Executive Lounge
accompanied by a voucher for a couple of drinks. Also, the
floor ceiling windows and balcony with mountain views with
free Wi-Fi. Within the rooms there are 40-inch flat screen TV
and user-friendly workstation ergonomic chairs.
According to the company’s management people get to know
how to multi-task, communicate and relate freely throughout in
the resort. John Semcken being a senior Vice President in this
resort is one of the owners of the same. The hardest bit of it is
to balance full time working hours while you’re a full time
student participating as a part time worker. The management
leads with fear instead of through positive encouragement. Once
an error is done by any of the employees, they are called in
front of their own team, which sounds humiliating and an
embarrassment to the employees. In this company, advancement
is a big problem since the managers has been there for decades.
Also I found that job turnover is a consistent issue though the
problem is not acknowledged.
In every hotel industry room’s division manager holds a senior
position since they are responsible for overseeing both front
office and operations undertaken in housekeeping of the resort.
According to the room’s division manager I interviewed, his
workday in the front office management included works in
reception, switchboards, reservations, concierge and night
auditor. On the side of housekeeping department, he is engaged
in laundry, linen, cleaning of the rooms any other public
location within the resort. He felt that his most important
aspect of his job position is to be able to oversee, monitor,
manage and report on the above mentioned essential
departments within the resort. It’s his duty to ensure that the
standards and quality of the resort is maintained as required by
the guests. Also, he deals with complaints launched by the
guests and ensures their comfort and safety for all who visit the
resort.
33. Within this resort, despite the advantages gained by visitors,
there is also strength and weakness that is felt by the workers.
The management is very tough on workers and hence job
turnover has been a big problem to this property. In addition,
workers are paid poorly compared to the number of hours they
work. The Rooms Division Manager affirmed that he cannot
advice a student to wish to be in the industry. The environment
may not favor students due to time compatibility and the
management strictness. He added that he had been in the same
position for decades serving in the same industry. Therefore,
this means that leadership is an issue in the property. However,
sometimes the workers feels humiliated when they do mistakes
by being called in front of their co-workers, they are allowed to
learn how to multi-task while interacting freely with each other.
Furthermore, the Rooms Division manager added that during his
service there unforgettable service experience. Despite room’s
division manager being his position, he leads with fear rather
than leading via positive enforcement. Also, the rate of job
turnover has not been of good image to the leaders since they
are aware it’s due to the poor salaries the resort offer.
Therefore, if money was no object, in regard to the manager, he
would reform the management within the property to ensure at
least employees are retained. Also he wished that rewarding
strategies could be implemented to motivate the employees for
them to feel appreciated for their effort in the hotel.
My opinion to the company was that the leaders who have been
in position for a long period should retire. This will allow
young youths to lead since they would ensure employees are not
humiliated in front of their co-workers hence eradicating the
rate of job turnover in the resort. Therefore, with these reforms
the resort’s image will be appealing and many students who
wish to work in such industry may send their applications. Also,
such changes will directly impact the services and maybe,
revenue earned from the resort will increase.
In conclusion, on interviewing the managers, I realized that the
company’s competitors is any other resort that pays their
34. employees well, that changes management by alternating them
in different positions. Also, its competitors are the companies
that retain employees and also absorb those who leave Pacific
Palm Resort. The Resort’s main experienced group is diploma
holder since the managers are of diploma level.
References
Rate, R., & Date. C.O. (2000). General Meeting Information.