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METRICS & TACTICS OF
 EMAIL ACQUISITION
Amanda Steinberg of DailyWorth




           2
We Deliver Worth
     (daily by email)




3
Email Subscriber Growth 2009-2012


 320,000




    0


           Jan 2009          July 2012


           3.5 years to 320,000

                      4
Email Subscriber Acquisition
        Is Our Game




          5
2012 Acquisition Breakdown




15% Direct
                 46% Programs &
                 Partnerships (FTW!)




             6
The Basics
Be Awesome or Don’t Send




       7
Make Your Content Kickass: Positioning*
      *(most important slide)




                         DailyWorth
                  20MM+ audience opportunity




Lowest Common                                  Jargony
  Denominator

                                8
Real-life, Pithy Content Rules
Kiplingers                DailyWorth




                 9
Make Sure Your Subject Lines Kickass
–hint: don’t include the word “tax”

Highest Open Rates
• Stop Lying
• Cut It Out
• “Whoa”
• Moms Hit the Floor


Lowest Open Rates
• Fees That Are 401-Not-OK
• Making Wealth Less Taxing


                              10
Keep It Short:
150 – 250 words




                  11
Optimize UI
  for Email



    12
s




      70% of
    homepa
              ge
       says
    “Give me
   your ema
              il”
        =
9 % co n v
           ersion


                        13
100% of
 gateway
          page
     says
  “Give me
 your ema
           il”
      =
    30%
conversi
         on
                 14
Program details:
     •  Enter to win
     •  Tell your friends

     Result: Social share
     explosion +
     40,000 subscribers




15
We Love “OPL”      (other people’s lists)

 •    Great excuse to make friends with other properties
 •    Amazing for growth, mediocre for engagement
 •    Contests work best with double opt-in
 •    With double opt-in – you’ll lose 80% of your
      growth but the remaining 20% are the gold you were
      after in the first place




                          16
Shout Out to Hilary Fetter,
DailyWorth Marketing Director Growth Hacker
                 (@hfetter)




                     17
Embrace Constant Failure

                           • SEO
                           • PR
                           • Syndication
                           • Original content
What worked last month,    • Twitter
                           • Facebook
 may not work today        • Tell-a-friend
                           • Contests
                           • Referrals
                           • Webinars
                           • Video
                           • Incentives
                           ... and the list goes on …



                   18
Amanda Steinberg
CEO, DailyWorth.com
 @AmandaSteinberg




       19

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Amanda Steinberg, SMASH Summit NYC

  • 1. METRICS & TACTICS OF EMAIL ACQUISITION Amanda Steinberg of DailyWorth 2
  • 2. We Deliver Worth (daily by email) 3
  • 3. Email Subscriber Growth 2009-2012 320,000 0 Jan 2009 July 2012 3.5 years to 320,000 4
  • 5. 2012 Acquisition Breakdown 15% Direct 46% Programs & Partnerships (FTW!) 6
  • 6. The Basics Be Awesome or Don’t Send 7
  • 7. Make Your Content Kickass: Positioning* *(most important slide) DailyWorth 20MM+ audience opportunity Lowest Common Jargony Denominator 8
  • 8. Real-life, Pithy Content Rules Kiplingers DailyWorth 9
  • 9. Make Sure Your Subject Lines Kickass –hint: don’t include the word “tax” Highest Open Rates • Stop Lying • Cut It Out • “Whoa” • Moms Hit the Floor Lowest Open Rates • Fees That Are 401-Not-OK • Making Wealth Less Taxing 10
  • 10. Keep It Short: 150 – 250 words 11
  • 11. Optimize UI for Email 12
  • 12. s 70% of homepa ge says “Give me your ema il” = 9 % co n v ersion 13
  • 13. 100% of gateway page says “Give me your ema il” = 30% conversi on 14
  • 14. Program details: •  Enter to win •  Tell your friends Result: Social share explosion + 40,000 subscribers 15
  • 15. We Love “OPL” (other people’s lists) •  Great excuse to make friends with other properties •  Amazing for growth, mediocre for engagement •  Contests work best with double opt-in •  With double opt-in – you’ll lose 80% of your growth but the remaining 20% are the gold you were after in the first place 16
  • 16. Shout Out to Hilary Fetter, DailyWorth Marketing Director Growth Hacker (@hfetter) 17
  • 17. Embrace Constant Failure • SEO • PR • Syndication • Original content What worked last month, • Twitter • Facebook may not work today • Tell-a-friend • Contests • Referrals • Webinars • Video • Incentives ... and the list goes on … 18