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Local Public Design
      Imaginarium, September 19 and 20, 2012
Governing in peer to peer context?
Co-design of public sector services


Andrea Botero andrea.botero@aalto.fi

Clément Dupuis c.dupuis@kaleido-scop.eu
Workshop structure
• Introduction
• Presentation of the participants
• “Where do you stand?”
• Experiments
• “Golden Advises”
• Discussion

Structure de l atelier
• Introduction
• Presentation des participants
• “Ou vous placez-vous?”
• Experimentations
•“Golden Advises”
• Discussion
Botero, A., Paterson, A. G., & Saad-Sulonen, J.
                                       (2012). Towards Peer-production in Public Services:
                                       cases from Finland. Aalto University Publication
                                       Series Crossover 15. Helsinki, Finland: Aalto
                                       University, School of Art, Design and Architecture.




ME:
Andrea Botero andrea.botero@aalto.fi
•Engeström, Y. (2008). From Teams to Knots: Studies of Collaboration and
Learning at Work (1st ed.). Cambridge University Press.

Benkler, Y. (2006). The Wealth of Networks: How Social Production Transforms
Markets and Freedom. Yale University Press.
Ostrom, E. (1991). Governing the Commons: The Evolution of Institutions for
Collective Action. Cambridge University Press.
Bauwens, M. (2006). The Political Economy of Peer Production. Post-autistic
economics review,, (37), 33–44.
“Give us a break from your
co-something!”
              Grand-Lyon inhabitant




“Laissez-nous tranquille
avec vos co-chepaquoi!”
             Habitant du Grand-Lyon
Its much easier to make young
people participate or be co….


Il est plus facile de faire
participer les jeunes ou faire en
sorte qu ils soient co-…
Its more useful to be a good
 conflict manager than a great
 project manager (in P projects)

Dans les projets participatifs, il est
plus utile d etre un bon gestionnaire
de conflit (mediateur) qu un bon
gestionnaire de projet
“finally, its always the same
persons who attend the
meetings”


“Finalement, c´est toujours les
memes personnes qui viennent
aux reunions”
….The penchant for neat, orderly
hierarchical systems needs to be
replaced with a recognition that
complex, polycentric systems are
needed to cope effectively with complex
problems of modern life and to give all
citizens a more effective role in the
governance of democratic societies….


Ostrom, E. (2000). Crowding out Citizenship. Scandinavian Political Studies, 23(1), 3–16. doi:
10.1111/1467-9477.0002
Loppukiri (e= last spurt)
Alternative arrangements for growing old in
contemporary Finland
Active seniors association + multiple
collaborators
-“Graying” Finland
- Loneliness / helpless or Useless / solitary
- Lack of alternative solutions
- Goal: Develop one alternative model of life for elderly
people
- Housing politics = they had to build an apartment house
- Seek for expert advice but keep decision power in their
hands
Method: Infrastructure




    Active and meaningful life
    Combining privacy at home and community life
    Cooperation and sense of community
    Working teams to take care of common tasks
    New projects, hobbies and interests

    Co-design: Infra for the community (house and intra)
Result(s)




                                    Pilot community consulting 7 new similar
                                    experiences + working model(s) and infras
                                    Four basic principles: neighborliness, self-help,
                                    community spirit and open decision-making
                                    process (Dalström and Minkkinen 2009)




http://www.aktiivisetseniorit.fi/
Urban Mediator
Alternative arrangements for “urban” knowledge
sharing (instead of mere reporting)
Design research initiative
Aalto ARTS + City of Helsinki (+ EU
partners)
- Flurry of initiatives from engaged citizens
- Mismatch between those and the ones from the city
- Little understanding of what will “participation” entail due
to lack of shared spaces for experimenting
Method: in-between
infrastructuring




    A shared place with interfaces for data
    Not in control of a single actor

    Co-design: in-between infra for experimentation, pilots,
    (adaptation, tayloring, design-in-use)
Result(s)




                    -Exploring some of the gaps and bridges between the official
                    city systems and citizen initiatives to offer a space, in which
                    experiments could be conducted, proved to be a valuable
                    strategy
                    - Implications for the capabilities of the actors involved to
                    initiate innovations and understand the broader design
http://um.uiah.fi   spaces that are available to them.
Cleaning day
Alternative arrangements for recycling, up-cycling and
consuming
Citizen activist initiative
(volunteers and partners for recycling
points + the city getting interested!)
- Make recycling easy - one man's trash is another man's
treasure (several recycling stations are organized around
Helsinki)
_ Create a dynamic and responsible urban culture
(building on success of legendary Restaurant Day)
- No official organizer, each participant herself acts as an
event organizer. Everybody is responsible for cleaning up
after themselves.
Method: infrastructuring




               Offer a platform (tools, information, resources, etc) for
               citizens to do it themselves & with others
Result(s)




                              - Local stakeholders committed to improving recycling
                              possibilities (companies, city, citizens)
                              - Changes in the city policy regarding “use of space and
                              events” policy
                              - Ideas for new infrastructuring needs (p2p and in other
                              combinations


http://www.siivouspaiva.com
Loppukiri house:
Active Seniors Association                                        City/citizen/citizens interaction
                                                                                                           Cleaning day!



                                                                                                                   Recyling points
         Miinna / ELMS

                                                  Urban Mediator / UM


                                                                                                                  Up-cycling spaces




1)   Alternative arrangements         2)   Urban Knowledge: reporting                  3)   Recycling / Up-cycling /
     for Growing old                       or sharing issues?                               space use




                                -   Experimental attitude (e.g empowering local
                                    officers to take risk, provide recognition,
                                    etc)
                                -   Transparency (when reporting, assigning
                                    responsibility, also open access policies)
                                -   Flexible “bureaucracy” (networking,
                                    recognizing own limitations)
                                -   Design= Midwifing(?) Opening Design
                                    Space
Clément takes a picture of us taking a picture of the take overs and give aways from the workshop

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Atelier 8 andrea botero - p2p-governance-public-services

  • 1. Local Public Design Imaginarium, September 19 and 20, 2012 Governing in peer to peer context? Co-design of public sector services Andrea Botero andrea.botero@aalto.fi Clément Dupuis c.dupuis@kaleido-scop.eu
  • 2. Workshop structure • Introduction • Presentation of the participants • “Where do you stand?” • Experiments • “Golden Advises” • Discussion Structure de l atelier • Introduction • Presentation des participants • “Ou vous placez-vous?” • Experimentations •“Golden Advises” • Discussion
  • 3.
  • 4. Botero, A., Paterson, A. G., & Saad-Sulonen, J. (2012). Towards Peer-production in Public Services: cases from Finland. Aalto University Publication Series Crossover 15. Helsinki, Finland: Aalto University, School of Art, Design and Architecture. ME: Andrea Botero andrea.botero@aalto.fi
  • 5. •Engeström, Y. (2008). From Teams to Knots: Studies of Collaboration and Learning at Work (1st ed.). Cambridge University Press. Benkler, Y. (2006). The Wealth of Networks: How Social Production Transforms Markets and Freedom. Yale University Press. Ostrom, E. (1991). Governing the Commons: The Evolution of Institutions for Collective Action. Cambridge University Press. Bauwens, M. (2006). The Political Economy of Peer Production. Post-autistic economics review,, (37), 33–44.
  • 6. “Give us a break from your co-something!” Grand-Lyon inhabitant “Laissez-nous tranquille avec vos co-chepaquoi!” Habitant du Grand-Lyon
  • 7. Its much easier to make young people participate or be co…. Il est plus facile de faire participer les jeunes ou faire en sorte qu ils soient co-…
  • 8. Its more useful to be a good conflict manager than a great project manager (in P projects) Dans les projets participatifs, il est plus utile d etre un bon gestionnaire de conflit (mediateur) qu un bon gestionnaire de projet
  • 9. “finally, its always the same persons who attend the meetings” “Finalement, c´est toujours les memes personnes qui viennent aux reunions”
  • 10. ….The penchant for neat, orderly hierarchical systems needs to be replaced with a recognition that complex, polycentric systems are needed to cope effectively with complex problems of modern life and to give all citizens a more effective role in the governance of democratic societies…. Ostrom, E. (2000). Crowding out Citizenship. Scandinavian Political Studies, 23(1), 3–16. doi: 10.1111/1467-9477.0002
  • 11. Loppukiri (e= last spurt) Alternative arrangements for growing old in contemporary Finland
  • 12. Active seniors association + multiple collaborators -“Graying” Finland - Loneliness / helpless or Useless / solitary - Lack of alternative solutions - Goal: Develop one alternative model of life for elderly people - Housing politics = they had to build an apartment house - Seek for expert advice but keep decision power in their hands
  • 13. Method: Infrastructure Active and meaningful life Combining privacy at home and community life Cooperation and sense of community Working teams to take care of common tasks New projects, hobbies and interests Co-design: Infra for the community (house and intra)
  • 14. Result(s) Pilot community consulting 7 new similar experiences + working model(s) and infras Four basic principles: neighborliness, self-help, community spirit and open decision-making process (Dalström and Minkkinen 2009) http://www.aktiivisetseniorit.fi/
  • 15. Urban Mediator Alternative arrangements for “urban” knowledge sharing (instead of mere reporting)
  • 16. Design research initiative Aalto ARTS + City of Helsinki (+ EU partners) - Flurry of initiatives from engaged citizens - Mismatch between those and the ones from the city - Little understanding of what will “participation” entail due to lack of shared spaces for experimenting
  • 17. Method: in-between infrastructuring A shared place with interfaces for data Not in control of a single actor Co-design: in-between infra for experimentation, pilots, (adaptation, tayloring, design-in-use)
  • 18. Result(s) -Exploring some of the gaps and bridges between the official city systems and citizen initiatives to offer a space, in which experiments could be conducted, proved to be a valuable strategy - Implications for the capabilities of the actors involved to initiate innovations and understand the broader design http://um.uiah.fi spaces that are available to them.
  • 19. Cleaning day Alternative arrangements for recycling, up-cycling and consuming
  • 20. Citizen activist initiative (volunteers and partners for recycling points + the city getting interested!) - Make recycling easy - one man's trash is another man's treasure (several recycling stations are organized around Helsinki) _ Create a dynamic and responsible urban culture (building on success of legendary Restaurant Day) - No official organizer, each participant herself acts as an event organizer. Everybody is responsible for cleaning up after themselves.
  • 21. Method: infrastructuring Offer a platform (tools, information, resources, etc) for citizens to do it themselves & with others
  • 22. Result(s) - Local stakeholders committed to improving recycling possibilities (companies, city, citizens) - Changes in the city policy regarding “use of space and events” policy - Ideas for new infrastructuring needs (p2p and in other combinations http://www.siivouspaiva.com
  • 23. Loppukiri house: Active Seniors Association City/citizen/citizens interaction Cleaning day! Recyling points Miinna / ELMS Urban Mediator / UM Up-cycling spaces 1) Alternative arrangements 2) Urban Knowledge: reporting 3) Recycling / Up-cycling / for Growing old or sharing issues? space use - Experimental attitude (e.g empowering local officers to take risk, provide recognition, etc) - Transparency (when reporting, assigning responsibility, also open access policies) - Flexible “bureaucracy” (networking, recognizing own limitations) - Design= Midwifing(?) Opening Design Space
  • 24. Clément takes a picture of us taking a picture of the take overs and give aways from the workshop