SlideShare a Scribd company logo
1 of 93
chaos resulting from 
bad communication
chaos resulting from 
bad communication 
= unnecessary stress
you guessed it.
we have yet another 
simple solution for you.
Wait. Prefer to dowload this 
SlideShare as a PDF and view 
that way? Click here.
but 
first!
as a wise man once said
“You can’t solve a problem 
with the same thinking 
used when it was created.” 
- Albert Einstein
which means
we first need to consider
the reasons for the breakdown
in communication
Conflict
Conflict 
between
Conflict 
between 
employees
When managers or staff are 
not speaking to each other,
it makes it very difficult for
others to communicate 
effectively.
communication
Communication 
under
Communication 
under 
pressure
When the pressure to produce 
is present,
communication as a priority 
may not be present.
Communication
Communication 
guidelines
Communication 
guidelines 
not
Communication 
guidelines 
not 
clear
often,
procedures for 
interdepartmental 
communication
are not outlined
But they need to be!
“I think it’s obvious why we don’t share the same views.”
physical
physical 
separation
Effective communication 
is challenging,
especially
when they’re located on 
different floors
or other buildings
since we’ve examined 
the potential 
causes of the problem
we can now develop a 
solution!
1 
Identifying
1 
Identifying 
always needed
1 
Identifying 
always needed 
information
Each department needs to 
create a list of the missing 
details
from other departments
And their routine expectations.
2 
Build 
camaraderie
2 
Build 
camaraderie 
among your 
department 
heads
Develop quality leaders
and the rest of your 
operation benefits.
Once they’re communicating 
on the same level
it’ll trickle down.
3 
Create and use 
processes
3 
Create and use 
processes 
inclusive of
3 
Create and use 
processes 
inclusive of 
communication 
among departments
Each department needs 
to include steps
outlining when and how
information 
should flow between 
departments
4 
Invest in
4 
Invest in 
operation
4 
Invest in 
operation 
management
4 
Invest in 
operation 
management 
software
“This baby will manage our entire operation... 
and make a great cup of coffee.”
After you've enhanced 
communication among 
teammates,
bring it together 
with software
that will take your 
operation AND communication
to another level
eureka!!!
it’s not too late
to take control 
of your chaos.
the sooner you 
commit to 
improving 
communication
throughout all 
departments
the sooner your 
operation will 
be humming
click the link to 
read our full 
article
About ISS 24/7 
ISS 24/7, the nation’s leader in facility management and text messaging communication 
software for the world’s greatest properties, provides innovative technology to increase 
efficiency and effectiveness of facility operations. ISS 24/7 offers software for incident 
management, maintenance management, text messaging, inspections, credentialing, 
and lost and found. 
Readers interested in learning more about the suite of services for ISS 24/7 should visit ISS247.com. 
ISS 24/7 provides ISS 24/7 Command Post (the “Technology”). The Technology is a 
web-based system designed to enhance the situational awareness, safety, and 
security for sporting and entertainment events, security operations and property 
management organizations. 
Tel: 954.514.8988 • 12411 NW 35th St. Coral Springs, FL 33065 • ISS247.com

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