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Revamping the supply chain 
The Ashok Leyland way
Brief Introduction 
by Raghunandan Saran, 
automobile manufacturing company based 
largest manufacturer of buses and 
respectively. 
turnover of the company was 
2013-14
Case Intro… 
• Reverse auction 
• Recession - Reduction in profit 
year Sales (Rs.) Profit (Rs.) 
1996-97 2482.5 Cr. 124.9 Cr. 
1997-98 2014.3 Cr. 18.4 Cr. 
chain builds up inventory leads to revenue
Together we can – Beat The Recession 
• Re-gearing the system 
• Brainstorming sessions 
• Corporate Material Department and Material Management Department 
• Maximize bought-out parts 
• AL considered both domestic and international vendor. 
• Vendor as partners.
Revamping the Supply Chain 
would work only if the supply chain was smooth. 
two phase: 
Supply chain 
OSCARS – 2 
project 
OSCARS – 1 
Project 
Supplier to AL AL to regional sales office
OSCARS -1 
the cost in inbound supply chain. 
Reduced material cost 
Optimum inventory levels reduce
Single window system 
Quality Engineering (CQM) form. 
database of 22000 plus parts of vehicles. 
Total 1400 suppliers. 
few suppliers and vice-versa. 
92.5% business and 61% account for 1.9% business
Supplier Tiering 
• Tire-1 supplier is supported by tire-2 and tire-3 suppliers. 
• Reduced the number of suppliers. 
accompanied every vehicle. In the late 1990s, 
over Punjab , Faridabad Bangalore and Chennai 
items, which were assembled in house. A short 
screwdrivers meant 1000 numbers of the remaining 
Inventories. To overcome this problem, AL aimed 
supplier base from 1400 to 750.
Just in time (JIT) 
• The ‘Push’ system. 
• The ‘Pull’ system 
Benefited AL by Rs.8.5 crore. 
divided the main components in 3 category.
Conti… 
delivery system for each category. 
card to the supplier. 
details regarding the parts and location of delivery. 
devised a funnel-planning system.
OSCARS-2 
Project consist of 2 main objectives: 
satisfaction and reducing finished goods inventory 
level 
Survey drawn 3 main parameters : 
I. Order to delivery time 
II. Reliability of deliveries 
III. Availability of order status info.
Conti… 
out with a new TQM process and it was a success.
Conti… 
customer needs AL adopted ‘4p’ program 
Prioritize, Plan and Position. 
marketing information system (MIS).
The comeback 
crore on sales of 1092.8 in 1st half of 1999-2000. 
raw material cost reduced by 1-2% and 
reduced by Rs.300 crore 
Year Sales (No.) Income (Rs.) 
1998-99 29811 2089.13 crore 
1999-2000 37859 2611.41 crore
Questions: 
to reduce costs improved the in-bound 
several important strategic revamping measures. 
bound supply chain had the twin objectives 
and reducing finished goods inventories” 
re-engineered its out-bound supply chain. 
quantitative benefits in regard to various 
revamping exercise for AL.
Ashok leyland case study

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Ashok leyland case study

  • 1. Revamping the supply chain The Ashok Leyland way
  • 2. Brief Introduction by Raghunandan Saran, automobile manufacturing company based largest manufacturer of buses and respectively. turnover of the company was 2013-14
  • 3.
  • 4. Case Intro… • Reverse auction • Recession - Reduction in profit year Sales (Rs.) Profit (Rs.) 1996-97 2482.5 Cr. 124.9 Cr. 1997-98 2014.3 Cr. 18.4 Cr. chain builds up inventory leads to revenue
  • 5. Together we can – Beat The Recession • Re-gearing the system • Brainstorming sessions • Corporate Material Department and Material Management Department • Maximize bought-out parts • AL considered both domestic and international vendor. • Vendor as partners.
  • 6. Revamping the Supply Chain would work only if the supply chain was smooth. two phase: Supply chain OSCARS – 2 project OSCARS – 1 Project Supplier to AL AL to regional sales office
  • 7. OSCARS -1 the cost in inbound supply chain. Reduced material cost Optimum inventory levels reduce
  • 8. Single window system Quality Engineering (CQM) form. database of 22000 plus parts of vehicles. Total 1400 suppliers. few suppliers and vice-versa. 92.5% business and 61% account for 1.9% business
  • 9. Supplier Tiering • Tire-1 supplier is supported by tire-2 and tire-3 suppliers. • Reduced the number of suppliers. accompanied every vehicle. In the late 1990s, over Punjab , Faridabad Bangalore and Chennai items, which were assembled in house. A short screwdrivers meant 1000 numbers of the remaining Inventories. To overcome this problem, AL aimed supplier base from 1400 to 750.
  • 10. Just in time (JIT) • The ‘Push’ system. • The ‘Pull’ system Benefited AL by Rs.8.5 crore. divided the main components in 3 category.
  • 11. Conti… delivery system for each category. card to the supplier. details regarding the parts and location of delivery. devised a funnel-planning system.
  • 12. OSCARS-2 Project consist of 2 main objectives: satisfaction and reducing finished goods inventory level Survey drawn 3 main parameters : I. Order to delivery time II. Reliability of deliveries III. Availability of order status info.
  • 13. Conti… out with a new TQM process and it was a success.
  • 14. Conti… customer needs AL adopted ‘4p’ program Prioritize, Plan and Position. marketing information system (MIS).
  • 15. The comeback crore on sales of 1092.8 in 1st half of 1999-2000. raw material cost reduced by 1-2% and reduced by Rs.300 crore Year Sales (No.) Income (Rs.) 1998-99 29811 2089.13 crore 1999-2000 37859 2611.41 crore
  • 16. Questions: to reduce costs improved the in-bound several important strategic revamping measures. bound supply chain had the twin objectives and reducing finished goods inventories” re-engineered its out-bound supply chain. quantitative benefits in regard to various revamping exercise for AL.