4. Delight the customer with quality services by
setting new trends through innovation and
technology
Be the most preferred organization for all its
stakeholders
Be a responsible corporate citizen with
unwavering commitment to environmental
protection and conservation
5. Be the leader in Asia pacific, and a globally
preferred provider of India-centric supply
chain services and solution
Achieve the 6 sigma standard
6. Availability of space
Culture and infrastructure changes
Lower profit margin
8. SUBSTITUTE
Post Offices
Internet
COMPETITORS
BLUE DART
DTDC COURIERS & CARGO LTD
CONCOR
EMS SPEED POST
9. They are focusing a more on H.R
development :-performance appraisal, bonus
Pay according the performance
They know the consumer is king of the
market. That’s why they are more focusing
on the customer satisfaction .
Door to door facilities
Use promotional activities
Time bound delivery
Using a third party 3PL and 4PL for reducing a
cost.
10. STRENGTH
Skilled staff
Less labor cost
Huge infrastructure
Multi model transportation
Door to door service
11. Facing a competition from blue dart in cargo
Expenses are very high
More time consuming due to third and fourth
party logistic
12. Capture market of rural area
Improvement in the logistic infrastructure in
the country
the company reengineering its network by
eliminating the local storage network