Linkage Training Programs: May-December 2011
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Linkage Training Programs: May-December 2011

Linkage Training Programs: May-December 2011

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    Linkage Training Programs: May-December 2011 Linkage Training Programs: May-December 2011 Document Transcript

    • May – December 2011200 Wheeler Road, Burlington, MA 01803 • 781.402.5555 • www.linkageinc.comAtlanta • Boston • New York • San Francisco • Athens • Bangalore • Brussels • Hamilton • Hong Kong •Istanbul • Johannesburg • Kuala Lumpur • Kuwait City • Mexico City • Rome • Seoul • Shanghai • Singapore •Sydney • Vilnius
    • Look for this icon throughout the catalog. Linkage was named a Top 20 Leadership Training table of contents Company by Training Industry in 2009 and 2010. change & transition management Leading Organizational Transition: Train-The-Trainer Program ..................................................................... 4 Managing Organizational Transition .......................................................................................................... 5 Change Leadership: How Leaders Drive Organizational Change .................................................................. 6 organizational development The Organizational Development Certificate Program ................................................................................. 8 Introduction to Organizational Development ............................................................................................. 10 Organizational Analysis and Design......................................................................................................... 10 The OD Lab for Experienced Practitioners ............................................................................................... 11 Consulting Skills .................................................................................................................................... 13 Today’s HR: Designs for Strategic Partnerships ........................................................................................ 14 leadership & management development The Leadership Development Certificate Program.................................................................................... 16 Design and Implement Leadership Development Systems ........................................................................ 17 Design and Implement Succession Management Systems ....................................................................... 17 The Coaching Leaders Certification Program ........................................................................................... 18 Strategic Thinking.................................................................................................................................. 20 Systems Thinking .................................................................................................................................. 20 High Impact Relationships: Enhance Your Emotional Intelligence ............................................................... 21Why attend? on-site workshops Managing Organizational Transition......................................................................................................... 22 Individual Transition in Organizations....................................................................................................... 22 Linkage’s Change Master Certification Program....................................................................................... 23 Linkage Online delivers: Coaching for Business Leaders .............................................................................................................. 24 • live, facilitated courses, blended learning solutions, and interactive toolkits Driving Innovation .................................................................................................................................. 24 • hands-on learning without leaving your desk Achieving Results: Winning Through Alignment and Flawless Execution .................................................... 25 Leading Across Organizational Boundaries: Finding Common Ground........................................................ 25 • feedback from Linkage’s consultants and peers on business challenges Linkage Leadership Academy ................................................................................................................. 26 • interactive tools to help with action planning Enhancing Your Management Skills ........................................................................................................ 26 • blended learning and custom options Powerful Conversations for Building Commitment .................................................................................... 27 Leading Teams ...................................................................................................................................... 27 Maximizing Your Influence: A Program Designed for Women Leaders ........................................................ 28 Current offerings include: Decisive Leadership: Using Creativity, Experimentation and Data in Decision Making .................................. 28 • Connecting as a Leader: Communicating for Impact—see p. 30 How Leaders Connect: Crafting and Delivering Impactful Presentations ..................................................... 29 • Management Skills Online—see p. 31 Leadership Assessment Instrument™ (LAI) Certification Program .............................................................. 29 • Change Leadership Online—see p. 32 virtual & blended learning solutions • Leadership Assessment Instrument™ (LAI) Online Certification Program— Connecting as a Leader: Communicating for Impact ................................................................................ 30 see p. 33 Management Skills Online ...................................................................................................................... 31 Change Leadership Online ..................................................................................................................... 32 Leadership Assessment Instrument™ (LAI) Online Certification Program .................................................... 33 Available in an open-enrollment format or as private sessions for your teams. Linkage Training Programs are approved by the following organizations: Please visit www.linkageinc.com or call 781-402-5555 for more details.
    • Offered in exclusive partnership with William Offered in exclusive partnership with William Bridges & Associates April 26-28 Bridges & Associates May 2change & transition management change & transition management BOS ................ LOT411 CHI ................MOT511* Leading Organizational Transition: May 17-19 Managing Organizational Transition Tuition: $795 Train-The-Trainer Program SF ................... LOT511 Duration: 1 day June 21-23 Today’s business challenges require organizations to be prepared for DC................... LOT611 the effects of change. If not managed correctly, even change derived Even with a change strategy in place, plans are abandoned, implemen- *Special pre-summit September 13-15 from the best intentions can have an adverse effect on an organiza- workshop at the OD tation is delayed or employee resistance is unexpectedly high. Proper Summit. Register for CHI .................. LOT911 tion. The assumption that individuals will automatically learn to management of the human side of change is the critical missing link both and save $100. adjust to change is false. Experience suggests that if not properly in change initiatives. In exclusive partnership with William Bridges October 18-20 implemented, change has the potential to leave people feeling resent- & Associates, Linkage offers the highly-acclaimed Three-Phase BOS .............. LOT1011 ful, unmotivated, and confused at a time when commitment to the Transition Model to address the human side of change. William December 13-15 organization is crucial. Bridges’ model has provided individuals and organizations across sec- ATL................ LOT1211 tors with a framework and tools for successfully embracing change. Learn how to facilitate your employees successfully through the chal- lenges of transition, whether in the context of a merger, downsizing, Tuition: $2,595 or other organizational change. Walk away with the skills necessary to Who should attend RegisTeR Duration: 3 days guide your employees smoothly through the change process. HR and OD professionals with a background in change management RegisTeR Who should attend Benefits & outcomes Managers who are responsible for implementing and facilitating change within their organization • Lead individuals through strategic change initiatives • Develop coaching skills to help employees deal with change and loss Benefits & outcomes Three-Phase • Become part of an established network of Certified Bridges Trainers • Ensure that an adequate change management plan is in place TransITIOn MOdel • Determine where people are in the transition process Program curriculum Free bOOk! • Develop steps for helping people let go of the old way of do- This program certifies participants to deliver two skill-building All attendees ing things and make clear endings workshops: receive a free copy of Managing Transitions: • Understand the critical difference between managing change • In Managing Organizational Transition, learn to teach Making the Most of and facilitating transition leaders the skills to successfully lead others through Change. • Assess the effectiveness of a current change plan transition with less disruption and sustained productivity • Create and implement effective strategies to facilitate the The Three-Phase Transition Model, • In Individual Transition in Organizations, learn to teach individuals how to handle internal developed by William Bridges will serve endings, the neutral zone, and new beginnings transitions caused by change with less disruption and distress to their lives as a critical tool to help managers their direct reports through the human side To become certified in delivering this program, register for The of change. Complimentary ongoing resources Leading Organizational Transition: Train-The-Trainer Program • Order materials online for your deliveries on page 4. • Attend free quarterly webinars on transition topics Program based on the change and transition work of William and susan Bridges For over two decades, William Bridges & Associates has helped organizations and individuals deal more effectively with change. A pioneer and leader in the field of transition management, William Bridges is widely recognized for his breakthrough thinking on how to help people deal productively with change. Susan Bridges has provided leadership consulting and executive development services to individuals and organizations experiencing transition management issues for over twenty years, partnering with leaders who must initiate change and transition in their organizations. Fantastic. Thought provoking, practical, and very For large organizational roll-outs, call Linkage at 781-402-5555 to learn about cost effective licensing op- tions. “ relevant. Murdo Mackay // group HR Manager, Cairn energy PLC 4 ( 781.402.5555 8 www.linkageinc.com 5
    • Change Leadership: How Leaders Drive June 15-16 Organizational Changechange & transition management CHI .................... CL611 August 16-17 >> inTeraCTive, LiCensabLe TooLkiTs. BOS .................. CL811 Leaders today recognize the imperative to change—yet only a handful These toolkits are designed to help you and your team successfully manage change and are equipped with the right tools to create effective change within their October 19-20 teams, divisions, and organizations—leading to approximately 75% of DC................... CL1011 transition initiatives, and sustain and track progress. They are a great fit for organizational change initiatives failing. Learn how to apply critical change leadership roll-outs and support change-related training initiatives. concepts and tools, and receive a change leadership process to ensure Tuition: $1,395 your organization realizes the benefits of real change. Discussions, Duration: 2 days activities, assessments, simulations, and application to participants’ own real-world changes help embed the learning and ensure skill development. RegisTeR Change Managing individuaL This program is also offered in a facilitated online format. (see p. 32 Leadership organizaTionaL TransiTion in for details) TooLkiT TransiTions organizaTions Note: This program is not open to independent consultants or consulting firms. 13 best practice tools and ap- TooLkiT TooLkiT proaches for successfully lead- Offered in exclusive partner- Offered in exclusive partner- ing change with your team and ship with William Bridges & ship with William Bridges & Who should attend within your organization. Associates Associates Leaders and managers charged with driving change, as well as HR/OD professionals A partial list of tools in this 10 tools designed to equip 10 tools designed to give em- toolkit: managers with effective meth- ployees effective methods for Benefits & outcomes • Tool 1—drivers of Change ods for helping teams transi- more successfully transitioning Map tion through change. through change. • Learn a step-by-step process for leading successful change A template to inventory and A partial list of tools in this • Tool 1—Individual • Communicate a compelling change message to gain greater commitment surface the forces that are toolkit: Transition readiness • Unlock resistance and remove obstacles to change driving the need for change. assessment • Tool 1—how “FIT” Is Your • Tool 2—Pre- An assessment that mea- • Assess personal and organizational readiness to take on the challenge of change Team? Implementation survey sures your resilience in un- A survey of the readiness of A survey that considers how dertaking a specific change. your team to deal effectively well thought-out the current with a specific change. • Tool 2—Changes in Your change initiative is to plan life accordingly. • Tool 2—Transition Map A template for categoriz- A process to enable you to: • Tool 3—business Case for ing and capturing current a) collect observations about Change changes in key areas of your the reactions of team mem- A template for constructing life. bers to a specific change a compelling business case. and; b) gauge where each of • Tool 3—resilience … and 10 other tools designed your team members are in building Plan to help make your next change relation to their acceptance A process for identifying initiative a success. of the change. how you are impacted by change and healthy actions • Tool 3—Personal Impact that can help you cope. analysis A framework for consider- … and 7 other tools to equip Linkage Training is right in your backyard. ing the impact of a specific your employees to successfully change on individuals on face transition head-on. Save on time and travel. your team. Linkage training offers over 35 … and 7 other tools to help you manage through transition. skill-building workshops in cities across the U.S. including: Want us to come to your city? • Boston Both transition toolkits are a complement to transition pro- grams offered through Linkage. Call 781-402-5555 to learn Call 781-402-5555 for pricing on • Chicago how you can use these toolkits to make your next change initia- hosting a program at your site. tive a success. • Dallas • New York See the inside back cover for a complete • San Francisco schedule of workshops available in each city. • Washington, D.C. 6
    • Offered in cooperation with DePaul Certificate curriculum Processes & Tools Direction-Setting University in Chicago Certificate length: Based on your career and development interests, select programs in align-organizational development organizational development Four courses (not Organization ment with the dimensions of the Organizational design Wheel™ that are The Organizational Development Certificate concurrent), at least one of which must be most relevant to your work. People Program a core course and the remaining three courses must be chosen from The practice of organizational development—the focus on structures, the selected track and/ Core CurriCulum systems, and processes that impact people and performance—has or shared electives; introduction to Organizational Development (p. 10) X never been more critical. Organizations that aspire to greatness are recommended program increasingly turning to OD practitioners to help them get there. completion is within 12 Organizational Analysis and Design (p. 10) X months. The OD Lab for experienced Practitioners (p. 11) X schedule: Who should attend OrganIzaTIOnal desIgn Wheel™ eLeCTiVe COURses See individual courses OD, training, and HR for complete schedule Change Leadership: How Leaders Drive Organizational Change (p. 6)* X professionals who want with locations. to acquire best-in-class Organization Strategy Organizational Development Summit (see below) X and Dual certification: Structure OD methodology and Goals If you are interested Consulting Skills (p. 13) X techniques to enhance Dire in The Organizational Learning n cti tio their impact and drive Information za o n- Leadership Development Certificate Today’s HR: Designs for Strategic Partnerships (p. 14) X nia Se true business results Org Program as well tting Mission and Design and Implement Leadership Development Systems (p. 17)* X Vision as The Leadership Proc Performance Development Certificate Design and Implement Succession Management Systems (p. 17)* X Benefits & outcomes es es Measures e Processes o pl s & Tool Pe and Program—see p. 16, s Rewards you may be able to Strategic Thinking (p. 20) X • Learn practical OD leverage up to two tools and resources Systems Culture Systems Thinking (p. 20) X electives to accelerate • Earn enhanced the completion of both. High Impact Relationships: Enhance Your Emotional Intelligence (p. 21)* X credibility as an OD Tuition: Change Leadership Online (p. 32)* X professional $4,895 which repre- sents a 15% discount Leadership Assessment Instrument (LAI) Online Certification Program (p. 33)* ™ X • Strengthen your own OD platform when paid in full at • Join an expanded network of OD professionals the time of registra- *Also a course in The Leadership Development Certificate Program (p. 16) tion. (Note: There is an additional fee of $180 if Program curriculum you select High Impact Relationships, $450 The curriculum is based on Linkage’s Organizational design Wheel™. This model defines the characteristics—organization, direction- for the LAI™ Online Did you know that Linkage’s Organizational Development Summit is Certification Program setting, people, process, and tools—common to high-performance or Change Leadership an elective in the Organizational Development Certificate program? workplaces: Online as one of your courses.) Don’t miss this opportunity to receive best practices as part of • Organization: Programs that define how high-performing orga- nizations connect their resources to ensure the utmost levels of your curriculum! productivity • direction-setting: Programs that help practitioners become business partners on critical is- sues—such as where is the organization heading, who should be leading it, and how the vision should be communicated • People: Programs to guide practitioners through the methods and tools needed to drive a culture of performance and trust in order to optimize the organization’s capabilities • Processes & Tools: Programs designed to help facilitate change initiatives that add direct value to the bottom line May 15–17, 2012 • Chicago, IL Here’s how it works: 1. Call 781-402-5555 to register for the OD Certificate. 2. Attend the Organizational Development Summit in Chicago on May 15–17 and receive credit towards the completion of your OD Certificate. 3. Choose three other OD-related workshops to complete your OD Certificate. www.linkageinc.com/od 8 ( 781.402.5555 8 www.linkageinc.com 9
    • Core offering in the OD Certificate Program Offered in exclusive partnership with Geoff Bellman and a core offering in May 17-18 the OD Certificate Program October 13-14organizational development organizational development Introduction to Organizational Development DC.................... OD511 CHI ............... ODL1011 September 13-14 The OD Lab for Experienced Practitioners Tuition: $1,495 CHI ................... OD911 To compete in today’s marketplace, organizations must design and Duration: 2 days implement the structures, processes, and systems that will allow their November 15-16 Influence and credibility are essential for the experienced consul- people to flourish—and that will spur change and growth. In this SF .................. OD1111 tant to make a strategic organizational impact. In this collaborative program, receive an introduction to the discipline of organizational learning environment, you will share best practices and discuss real RegisTeR December 6-7 development, a simple yet effective lens to help you properly view CHI ................. OD1211 business cases to analyze the effectiveness of your own approach. You organizational change. You’ll learn how to apply a core OD process to will also gain practical insights, based on the work of Geoff Bellman, diagnose issues and build momentum for change. Tuition: $1,395 on the core competencies needed to drive the consulting process. This program will be facilitated by select Linkage faculty. Duration: 2 days Who should attend Who should attend New OD practitioners and anyone with little or no background in OD RegisTeR OD practitioners who want to strengthen their ability to forge more powerful client partnerships Benefits & outcomes Benefits & outcomes • Connect your OD initiatives to strategic business models • Identify and avoid the most common derailers of your OD initiatives • Use the action research process to diagnose opportunities for improving the organization • Develop your individual action plan to focus your OD approach • Define critical success factors and target specific interventions for hard-hitting, bottom-line OD • Sharpen the metrics of your OD initiatives to drive business results • Articulate your role as an internal OD consultant • Walk away with practical tools and advice that are immediately applicable to your OD initiatives Program based on the content and research of geoff Bellman Geoff Bellman has been consulting to organizations for forty years. Geoff’s five books are in print and available in ten languages. Titles include Getting Things Done When You Are Not In Charge, The Beauty of the Beast, and The Consultant’s Calling. Geoff helped found the Community Consulting Partnership, a network of consultants who grow by giving their time to the not-for-profit world. Core offering in the OD Certificate Program April 19-20 Looking for a world-class curriculum for Organizational Analysis and Design DC.....................DA411 June 22-23 your managers and leaders? CHI ....................DA611 The design of an organization can impact everything, from proper Call 781-402-5555 to learn more about bringing key programs to your work flow to ultimate success at the bottom line. Participants in this September 13-14 program will learn the dynamics, processes, and challenges inherent in BOS ..................DA911 organization or see pages 22–29 for details on our best-selling on- analyzing and designing an organization to achieve business results. October 25-26 site offerings available in a variety of flexible formats. Explore a systematic approach for guiding an organizational design BOS ................DA1011 effort—from problem identification, to design recommendations and planning the transformation. November 17-18 Bring one of our expert facilitators to deliver a Linkage program at your site and: SF ...................DA1111 • Realize cost savings on travel and program design Who should attend Tuition: $1,395 • Receive targeted content tailored to your organization’s needs OD practitioners and anyone with a background in OD methodology Duration: 2 days • Explore proprietary issues while fostering a greater level of communication • Decide when, where, and how the program should be rolled out for greatest impact Benefits & outcomes RegisTeR • Identify problems, key roles, and phases in the organizational analy- sis and design (OAD) process • Leverage the two critical domains of OAD work—analyzing the current business model and facili- tating design enhancements • Ensure your analysis, design, and transformation efforts follow a systemic approach aligned with the organization’s mission and values 10 ( 781.402.5555 8 www.linkageinc.com 11
    • Announcing a revolutionary way to Consulting Skills April 26-27 organizational developmentaccelerate the development of leaders— Every day, consulting extends throughout organizations on an CHI ....................CS411the Linkage Leadership Institute. informal and formal basis. In its more challenging manifestation, consulting requires the ability to build a trusted relationship and Tuition: $1,395 Duration: 2 days provide advisory services to others. Through this program, learn how to consult effectively from experienced consulting professionals who have developed a process to construct, contract, engage, and gauge RegisTeRThe Linkage Leadership How will your leaders benefit? consulting relationships from concept to measurable results.Institute is built on a • Learn from world-class facultyproven model that has Who should attenddeveloped leaders in over • Compare best practices in teams Professionals from any industry including HR and OD, as well as consultants with less than five years comprised of high impact leaders60 countries. of internal or external consulting experience • Develop the competencies and skillsBring this program to necessary to become a better leader Benefits & outcomesyour organization or join • Receive facilitation, assessments, coaching, • Learn the critical roles a consultant must play (from Linkage’s Compleat Consultant Competency activity-based simulations, case studies,our open-enrollment and company specific projects Model™)offerings. • Frame consulting projects and engage participants from the start • Become part of the LinkageNetwork—a learning community designed to fast track • Identify and overcome natural hurdles in the consulting process your high performers’ development • Debrief and refuel yourself for the next consulting challenge that comes your way • Introduce mutually-agreeable criteria for success from the client’s standpointCall 781-402-5555 to learn more. Linkage’s targeted assessments drive the bottom line. ✓ Leadership Assessment Instrument™—based on Linkage’s research with Warren Bennis—measure the critical competencies of your leadership team (See our Online Certification program on p. 33) ✓ C-Sail—Linkage’s powerful 360-degree assessment focused on critical communication abilities and distinctive styles for success as a leader ✓ HiPlay—in-depth assessment of your team to enable them to achieve true, lasting breakthroughs and commit to key actions ✓ Essential Coach™—provides in-depth data on how a coach is performing, building partnerships, and maximizing professional growth Linkage offers flexible certification options for resellers, and OD and LD professionals. Call 781-402-5555 to learn more. ( 781.402.5555 8 www.linkageinc.com 13
    • Offered in exclusive partnership with William Rothwell, Ph.D., SPHR November 8-9 Linkage Help your executivesorganizational development Today’s HR: Designs for Strategic Partnerships CHI ..................HR1111 become great leaders. Equip As businesses become more complex and leaders are forced to rise to Tuition: $1,595 Duration: 2 days executive them to meet new leadership challenges, drive mission- the occasion during times of uncertainty and change, it is vital that HR does the same. Some HR organizations have gone through the process RegisTeR assessment critical change, and affect of fundamentally re-purposing what they do and why they exist, but individual transformation. little has been shared on which organizational design option will ef- fectively achieve strategic goals. soLutions In this program, participants will examine a case study on how HR departments have transformed their resources by employing business and OD skills to become a We offer signature assessment solutions that will drive the best succession, promotion, strategic partner and leader. This program will be facilitated by select Linkage faculty. and development decisions for your leaders and ultimately your organization. Who should attend Our approach is: HR and OD professionals who want to make their HR team function as strategic business agents • Built on a clear and structured process • Centered around practical assessment instruments Free Benefits & outcomes bOOk! • Designed to utilize multiple assessors who offer a unique but accurate • Implement a formal plan on how to best configure your HR All attend- perspective organization to meet business goals ees receive a free copy • Guaranteed to help you make accurate succession/promotion and development • Understand key global trends in the workforce that will have the of Human decisions Resource greatest impact on HR Transform- • Proven to dramatically improve senior team effectiveness ation. • Transform the role of your HR function at an individual and organizational level Based on the work of William Rothwell Linkage’s executive assessment four-phase William J. Rothwell, Ph.D., is recognized globally as an expert on succession planning process includes: and management, serving as the national thought leader for a best practices study of succession that examined 18 multinational corporations. Rothwell’s publications include 1. Understanding your situation Effective Succession Planning and The Competency Toolkit. 2. Conducting assessments 3. Combining assessment data and feedback 4. Executive coaching and follow up For more information, call 781-402-5555 or visit www.linkageinc.com/assessments. It is clear that Linkage instructors are experts in the “ field; they have a sincere desire to impart knowledge and see others do well; and they have a variety of new ideas and tools that are practical enough to use in the “real world.” Linda Ontiveros // sr. Manager, Training and Organizational Development, interDigital Communications, LLC 14
    • The Leadership Development Certificate Core offering in the Leadership Development Certificate Program Certificate length: September 27-28 Programleadership & management development leadership & management development Four courses (not con- Design and Implement Leadership Development CHI ..................DLC911 current), at least one of which must be a core Systems Tuition: $1,395 Linkage’s Leadership Development Certificate Program offers an efficient course; recommended means to develop the critical behaviors and attitudes across leadership program completion is Duration: 2 days levels that will enable your organization to achieve desired business within 12 months. When it comes to developing the leaders within your organization, the results. stakes are high—and the potential payoff is enormous. Through our RegisTeR schedule: hands-on approach, learn how to design and implement the critical See individual courses elements of a leadership development system that integrates career for complete schedule Who should attend planning, “fast track” development programs for high potentials. with locations. Leadership development, OD and HR professionals as well as mid- to Tuition: senior-level managers responsible for developing leaders Who should attend Combined prices of selected programs as HRD specialists as well as HR, training, executive, and management development directors Benefits & outcomes bluePrInT FOr identified below. Tuition leadershIP develOPMenT represents a 15% dis- • Enhanced ability to develop count from the regular Benefits & outcomes PrOFessIOnals MOdel™ the behaviors most critical to fees when paid in full at an organization’s success registration. • Create a rationale for developing leaders in your organization strat eg ie Dual certification: • Identify the leadership skills required in the near future, and assess talent gaps • Assess leadership capabilities s using proven tools If you are interested in The Leadership • Determine the most efficient and effective means of developing the talent you need systems • Apply techniques to develop Development Certificate • Incorporate action learning in your leadership development initiatives winning leadership develop- Program as well as ment systems that generate The Organizational • Create a system that aligns your organization’s leadership programs with elements of strategy, success Development Certificate culture, and business initiatives Program (p. 8), you may be able to leverage Program curriculum skills up to two electives to accelerate the comple- The curriculum for The Leadership tion of both. Contact us Development Certificate Program is based on Linkage’s blueprint for for assistance. leadership development Professionals Model™: • systems that support the development of your leaders within the context of your business plan Core offering in the Leadership Development Certificate Program November 2-3 • strategies that close the gaps between business goals and the capabilities of your leaders Design and Implement Succession Management DC...................SU1111 • skills that you need as an HR/OD professional to drive leadership development Systems Tuition: $1,395 Duration: 2 days element Courses available Do you know the depth of your organization’s talent pool? In today’s business environment, companies must examine future leadership RegisTeR Systems Design and implement Leadership Development systems ($1,185) (p. 17)* requirements, assess current capabilities, and determine the steps Design and implement succession Management systems ($1,185) (p. 17)* necessary to close identified gaps. Through this hands-on program, learn about critical decision points and a step-by-step approach to designing and implementing an Strategies Change Leadership: How Leaders Drive Organizational Change ($1,185) (p. 6)* or effective succession management system. Change Leadership Online ($1,440) (p. 32)* Who should attend Skills Leading Organizational Transition: Train-The-Trainer Program ($2,205) (p. 4) The Coaching Leaders Certification Program ($3,395) (p. 18) Executive and management development directors, OD practitioners, and HRD executives interested in designing (or redesigning) their succession management processes High Impact Relationships: Enhance Your Emotional Intelligence ($1,355) (p. 21)* Leadership Assessment Instrument™ (LAI) Online Certification Program ($1,695) (p. Benefits & outcomes 33)* • Craft a business case and blueprint for succession management bold text = core course • Select options for assessing your talent pool, and identifying and supporting your high potentials • Set up and execute effective succession planning review meetings • Integrate succession management with your broader human resource system *Also a course in The Organizational Development Certificate Program (p. 8) 16 ( 781.402.5555 8 www.linkageinc.com 17
    • The Coaching Leaders Certification Program May 24-26leadership & management development CHI ................. COL511 Difficult-to-master, coaching is a critical capability that requires prac- June 7-9 tice, support, and continuous learning. Linkage has been specializing SF .................. COL611 in leadership coaching for over twenty years, successfully guiding individuals, teams, and Fortune 500 organizations to drive behavioral September 20-22 BOS ............... COL911 Can you change in alignment with their business strategy. The Coaching Leaders Certification Program is based on our extensive work in the field of October 25-27 coaching. CHI ............... COL1011 During this intensive program, participants will learn the four stages take your December 6-8 of Linkage’s proven Coaching leaders Model™. Throughout the pro- DC................ COL1211 gram, coaches will learn how to use key tools to expedite and sustain the coaching process, along with exploring information-gathering Tuition: $3,995 leaders down the techniques and assessments. A detailed coaching simulation on day Duration: 3 days; three allows participants to apply their learnings to a live situation— recommended all while gaining feedback from the Master Coach and peers. post-work completion is within right path? This program is a great complement to the Leadership Assessment 12 months. Instrument™ (LAI) Online Certification Program (p. 33). RegisTeR Who should attend Internal HR/OD and LD professionals and business coaches Benefits & outcomes The COaChIng leaders MOdel™ • Achieve client objectives to systematically develop and For over 20 years, Linkage has trained executives and leaders on mastering retain top talent coaching skills. We work with leaders and teams to drive behavioral change. We • Share best practices and network with other coaches Agreement equip you with the insights, strategies, and skills to meet the challenges that lie ahead. • Walk away with an assessment of your own skills Acceleration Alignment • Join the ranks of hundreds of certified Linkage coaching professionals Our coaching solutions include: • one-on-one coaching Action Pre-work • coaching executive teams Complete two key online Linkage assessments including the Leadership Assessment Instrument™ (LAI™) and the Essential Coach™ which will be analyzed during • proven assessment tools the program, as well as the completion of a detailed autobiography to set the stage for your coaching experience • on-site and open-enrollment coaching programs: The Coaching Leaders Certification Program and Coaching for Business Leaders Post-work • Receive two-and-a-half hours of follow-up coaching with a Master Coach • Participate in three live developmental webinars on specific, timely coaching topics Visit www.linkageinc.com/coaching or call 781-402- • Produce a written case study based on over ten hours of live coaching with a client 5555 to learn more. For a curriculum to build coaching skills within the leadership ranks, check out Coaching for Business Leaders (p. 24). This program is very well thought out. I have grown Join us for a FREE Coaching Webinar. “ tremendously from this work… and I realize how much future growth is ahead of me. What a powerful experience. • The Art of Coaching Business Leaders • June 23, 1:00pm ET • Using Assessments in Coaching • September 21, 1:00pm ET Jude Williamson // Director, Talent Management, Corporate • Measuring the ROI of Coaching • December 19, 1:00pm ET Human Resources, North shore-LiJ Health system Visit www.linkageinc.com/freecoachingseries for details. 18
    • Strategic Thinking Offered in partnership with Dr. Arlene Scott April 28-29 May 24-25leadership & management development leadership & management development Dallas ................ ST411 High Impact Relationships: Enhance Your DC...................... HI511 More than ever, today’s leaders need the ability to execute tactically, as well as work and think strategically. To do this, you must be able May 18-19 BOS .................. ST511 Emotional Intelligence August 23-24 BOS ................... HI811 to look outside your own area of responsibility for new ideas, discern the true value of the data you collect, and craft solutions with the June 21-22 December 13-14 CHI .................... ST611 The ability to build trusting relationships distinguishes those who SF .................... HI1211 potential to deliver real strategic value. Discover your capabilities as flourish from those who falter. This program enables leaders to build a strategic thinker, gain an understanding of the key components of October 25-26 the emotional intelligence skills they need to create trusting and pro- strategic thinking, and apply practical tools during an instructional Tuition: $1,595 DC................... ST1011 ductive relationships for greater results. Using an experiential learning case study. approach, adopted from Dr. Scott’s work at Stanford University Duration: 2 days November 2-3 CHI .................. ST1111 Graduate School of Business, practice leading-edge tools and relation- Who should attend ship building techniques—while expanding your influence style. RegisTeR Tuition $1,395 Leaders and managers who want to think more strategically about Duration: 2 days Who should attend their work and its value to the organization Leaders, managers, and teams who need to leverage their emotional intelligence to build Benefits & outcomes RegisTeR relationships with colleagues and customers • Learn practical approaches for identifying key strategic issues and Benefits & outcomes opportunities • Gain new insight into how you build influence and trust with others • Exercise discipline and build strategic thinking into your work regimen • Influence without being (or being seen as) dominating or controlling • Sort through ambiguity and information clutter so that you can focus on what matters strategi- cally • Give feedback in such a way that it is seriously considered • Acquire the perspective and tools to create an environment in which you, your colleagues, and key • Build a group climate in which members raise and address concerns productively players can think and work more strategically Pre-work Complete a self-assessment, describe your own influence situation, and read two short articles Systems Thinking Fast track your next generation of June 7-8 CHI ..................SYS611 leaders with the LinkageNetwork. To be effective as a leader, making connections between seemingly separate, unconnected events, factors, and processes is imperative. In Tuition $1,395 What is it? A learning community this interactive program, we help you understand and simplify these Duration: 2 days designed to fast track your high complex, dynamic business problems so that you can deal with them at the root of the cause. By using a variety of approaches and tools, performers’ leadership development. including a classic simulation (The beer game™), you experience and RegisTeR master the principles of systems thinking. Who is it for? Individuals that your organization recognizes as top Who should attend performing leaders. Anyone who wants to understand how to break down complex problems to make them easier to solve A one year membership includes: Benefits & outcomes • In-person Meetings • Demystify systems thinking for yourself and your colleagues • Virtual Learning Community • Enhance your understanding of complex and changing organizational problems • Thought Leader Broadcasts • Develop your capabilities to model and test business assumptions, problems, and decisions • Learning Teams • Diagram the cause-and-effect relationship of problems and decisions • Peer Coaching • Walk away equipped to understand and influence complex dynamic systems • Leadership Assessment Call 781-402-5555, email info@linkageinc.com or visit www.linkageinc.com/thenetwork. 20 ( 781.402.5555 8 www.linkageinc.com 21
    • Featuring Linkage’s Agenda for Change™ methodology for seasoned OD, HR, and LD practitioners All of the workshops featured in this catalog, in addition to the on-sites featured in this sec-on-site workshops: change & transition on-site workshops: change & transition tion, are available in flexible formats for your convenience. Linkage’s Change Master Certification Program This Certification Program teaches you how to implement Linkage’s agenda for Change™ process, Offered in exclusive partnership with William Bridges & Associates a tools-based approach that utilizes cross-functional teams to implement organizational change initiatives. This interactive program uses case studies and hands-on application-planning based on Managing Organizational Transition participants’ own real life change initiatives. If not managed correctly, even change derived from the best of intentions can have an adverse effect Who should attend The agenda FOr Change™ on an organization. Learn how to facilitate your employees successfully through the challenges of PrOCess MOdel Seasoned OD, HR and training and development practi- change and transition, whether in the context of a merger, downsizing, or other change. Walk away tioners who have experience with organizational change with the skills necessary to guide your employees smoothly through the change process. Three-Phase suggested experience Who should attend TransITIOn MOdel • Solid foundational knowledge of organizational Managers who are responsible for implementing and facilitat- change and how people transition during change ing change within their organization, and who wish to gain the skills necessary for leading their team through a successful • Experience in group facilitation/process skills transition process Benefits & outcomes Benefits & outcomes • Learn to facilitate the agenda for Change™ process • Determine where people are in the transition process • Understand the five key principles of successful orga- • Understand the difference between managing change and The Three-Phase Transition Model, nizational change facilitating transition developed by William Bridges is a tool • Apply a suite of 32 proven tools that support the success of any change process to help managers and direct reports • Implement strategies to facilitate: the endings, the neutral through the human side of change. zone, and the beginnings Offered in exclusive partnership with William Bridges & Associates Individual Transition in Organizations This program helps individual contributors to grow through times of uncertainty, and regain produc- tivity and high performance. Participants will be introduced to personal survival skills and healthy actions to cope effectively in times of change. The organization will benefit from successful change implementations due to renewed commitment. Interested in contributing Who should attend to the blog? Email editor@linkageinc.com All levels of employees who are facing change for more information. Benefits & outcomes • Describe the critical difference between change and transition • Manage endings more successfully • Move through the neutral zone and capitalize on the creativity of that time Both programs on this page are designed for large-scale rollouts and licensing. Call for details. 22 ( 781.402.5555 8 www.linkageinc.com 23
    • Coaching for Business Leaders Achieving Results: Winning Through Alignment and Flawless Execution on-site workshops: leadership & managementon-site workshops: leadership & management This program is designed to equip business directors and front-line managers with coaching techniques to effectively guide members of their team to reach organizational expectations and It’s a long way from winning strategies to genuine results. Great companies and great leaders distin- improve bottom-line results. This program includes participation in Linkage’s Online Essential Coach guish themselves by more consistently executing against their plans—whether those plans are for Assessment™ as pre-work, in addition to attendance at select “live” developmental webinars on critical priority initiatives, critical projects, or fixes to recurring problems. In such organizations, managers coaching subjects. take a disciplined approach to ensuring that the work gets done. Learn the culture-shaping leadership behaviors, practices, and tools that enable greater commitment up front, stronger decision making as Who should attend the work unfolds, and more consistent follow through to achieve desired results. Directors and managers who need to drive results through the performance of others Who should attend Benefits & outcomes Professionals responsible for executing projects and delivering strong results • Identify the specific competencies needed to help your staff reach and exceed their goals Benefits & outcomes • Employ coaching techniques through challenging skill practice scenarios • Clarify the work requirements of your team and the capabilities critical to execution • Implement immediate plans that will move low performers up or out and accelerate, motivate, and retain your high potentials • Leverage the five disciplines of the results-oriented leader to drive personal success • Support individuals’ personal developmental goals and organizational objectives through consis- • Walk away ready to carry out priority work with greater speed and fewer hassles tent performance feedback • Foster a results-focused work environment This program is excellent for large-scale roll-outs and licensing. Offered in exclusive partnership with Innosight, founded by Clayton Christensen Leading Across Organizational Boundaries: Finding Common Ground Driving Innovation As a leader, you need to break through organizational barriers in order to achieve business objectives. Finding common ground and reaching agreements with people from other areas of the business With market conditions shifting rapidly, organizations are challenged to find new ways to compete that have other competing priorities requires that you communicate fully and effectively, negotiate in today’s economy. The key lies in successful product, service, and process innovation—in the core when necessary, and manage conflict. Participants will increase their sensitivity to the cross-business business and in new markets. Use practical tools and real-life case studies to learn a predictable and systems and interpersonal issues that impact the ability to get things accomplished. repeatable process for driving growth. This program is based on the research of Clayton Christensen, a world-renowned expert in managing innovation and creating new growth markets. Who should attend Who should attend Leaders and managers who want to increase their effectiveness in leading initiatives that require cross-boundary collaboration Leaders, managers, and executives who are committed to learning a repeatable, proven process for innovation Benefits & outcomes Benefits & outcomes • Increase your sensitivity to the systems and interpersonal issues that impact your ability to get things accomplished • Connect more deeply with customers to gain competitive advantage • Learn how to “see” boundaries of all kinds through the application of the LEGO® Serious Play™ • Shorten the time between idea development and idea implementation methodology • Introduce innovative product solutions • Walk away with tools to engage and influence others 24 ( 781.402.5555 8 www.linkageinc.com 25
    • Linkage Leadership Academy Powerful Conversations for Building Commitment on-site workshops: leadership & managementon-site workshops: leadership & management The Leadership Academy is a signature leadership development approach that leverages best learning What if you could learn to engage yourself and others in conversations that are perceived to be dif- practices in order to increase the number of great leaders in your organization and to prepare them ficult because of differing points of view? Those very dialogues and negotiations, when successfully for higher-level leadership positions. This accelerated learning experience includes assessment, class- maneuvered, offer the opportunity to forge powerful solutions and resolutions to long-standing room instruction, business case assignments, simulations, group exercises, coaching, and on-the-job and unresolved differences. This program provides field-tested tools and a straightforward, proven application to ensure that all participants master the responsibilities, skills, and competencies that methodology for engaging in and facilitating authentic and constructive conversations, based on the are proven to distinguish superior leaders from average leaders. work of Linkage CEO Phil Harkins. Who should attend Who should attend Leaders and managers identified as successor candidates and/or high potentials with 5-10 years of Anyone who wants to increase his or her workplace effectiveness through better interpersonal com- management experience munications Benefits & outcomes Benefits & outcomes • Enhance the skills of the team members leading your organization • Address and resolve differing points of view constructively • Empower participants to constantly assess their own and their business performance • Discover how to proactively discuss the topics that empower you to succeed • Retain high potentials and current leaders • Communicate in a clear, consistent and forward-moving manner Enhancing Your Management Skills Leading Teams Managing is all about driving performance. Learn the critical success factors of goal alignment, Organizations that want to accomplish mission-critical work and drive significant change are increas- coaching for performance, and driving team results. Receive practical, state-of-the-art techniques for ingly relying on teams. Skilled team leadership is the essential ingredient for success. Learn the holding conversations that set clear expectations, providing focused feedback, and generating trust practical skills, tools, techniques, and requirements involved with high performance team leadership. and commitment through challenging times. Participants will learn how effective team leaders achieve results through a balance of consensus and direction, individual coaching and team building skills, processes, and results. Who should attend Who should attend Mid-level managers who are looking to build their managerial capabilities Leaders and managers who want to improve their abilities to efficiently lead teams to optimize performance Benefits & outcomes • Develop a clear, aligned leadership agenda Benefits & outcomes • Set work expectations for others that increase efficiency, effectiveness, and bottom-line impact • Apply tools to match your team’s structure and composition for maximum effectiveness • Lead high performance teams to solid results • Assess your team leadership capabilities and determine areas for development • Leverage techniques to increase your team’s effectiveness on a daily basis Check out Management Skills Online for an alternative solution (see p. 31 for details). 26 ( 781.402.5555 8 www.linkageinc.com 27
    • Maximizing Your Influence: A Program Designed for Women Leaders Offered in exclusive partnership with Dr. Nick Washienko on-site workshops: leadership & management How Leaders Connect: Crafting and Delivering Impactfulon-site workshops: leadership & management Women bring specific strengths and face a unique set of challenges in leadership positions. After determining your influence styles, strengths, and developmental opportunities, this program will Presentations explore differences in gender communication, ways to make your voice heard, and how to adapt your approach without surrendering your personal integrity. Leaders must speak well under pressure—in board presentations, marketing presentations, executive committee meetings, new product announcements, annual sales meetings, and user group confer- Who should attend ences. The listeners interpret the information and ideas presented depending on their interaction and reaction to the speaker. This program, offered in partnership with Nick Washienko, a leading Women leaders who want to expand their influence skills and build credibility to impact results expert in business presentations, gives leaders the knowledge, skills, and attitude necessary to deliver impactful messages. Benefits & outcomes • Practice skills and assertive behaviors in challenging interpersonal and group situations Who should attend • Interpret and surface conventional assumptions, perceptions, and communication patterns of Experienced managers and business people who present in critical business situations men and women • Identify the most effective influence strategy in any given situation Benefits & outcomes • Shift your thinking from the classical to a conversational model • Project the ‘quiet confidence’ that is a sign of a real leader • Create a ‘teachable point of view’ that informs your communications • Obtain tactics for “connecting” with your audience for maximum effectiveness Decisive Leadership: Using Creativity, Experimentation and Data in Leadership Assessment Instrument™ (LAI) Certification Program Decision Making Linkage’s world-renowned Leadership Assessment Instrument™ (LAI)™ is an online 360-degree tool that was developed with Warren Bennis and is used by over 50,000 leaders worldwide. Participants Today’s leaders face increasing pressure to make decisions more often and more quickly. These deci- become certified to use the assessment and provide feedback to their internal employees or exter- sions can carry serious consequences. To make tough choices, leaders may need to operate outside nal clients. This program includes application-based assignments designed to prepare participants their decision-making comfort zone. In this program, leaders will learn how to differentiate between to interpret the data to develop and coach leaders at all levels. All participants will receive special decision types, and to apply appropriate methods and tools. Become an expert decision-maker discounts to administer the LAI™ Assessment. equipped to build capacity by making a practice of capturing and sharing learning from key decisions. Who should attend Who should attend Internal and external consultants who are experienced coaches, internal leadership development and Managers and leaders who want to increase their confidence and capability as decision makers organizational development professionals and HR generalists Benefits & outcomes Benefits & outcomes • Leverage creative approaches to enhance the quality of your decisions • Analyze the LAI™ Assessment results through a structured process • Assess your decision-making preferences, and identify traps and biases • Leverage techniques to provide feedback to those participating in the assessment process • Consider the impact of your organization’s culture on your decision-making process • Receive an Implementation Toolkit to begin your roll-outs Preferred pricing is available when purchased as part of an assessment roll-out. 28 ( 781.402.5555 8 www.linkageinc.com 29
    • Blended learning offerings combine the best of virtual Facilitated online offering learning and in-person facilitation Call to arrange a private Live online sessions arevirtual & blended learning solutions virtual & blended learning solutions session for your intact Management Skills Online held from 1–2:30pm Connecting as a Leader: team. ET. This date signifies the start date of the Communicating for Impact This highly participative program is comprised of five, online facili- series: tated sessions conducted by an experienced consultant from Linkage. 10/12 This program provides in-depth exposure to critical management skills MGTW1011 Effective leaders use every conversation to highlight their points of view, achieve goals, influence concepts and includes intensive pre- and post-program assignments change, impact behaviors, and strengthen relationships. This accelerated blended learning program Call to arrange a private to ensure participants move beyond simply understanding to real ap- leverages a two-day face-to-face program, along with our virtual classroom to help leaders improve session for your intact plication of their learning. their communication strategies, maximize the impact of every interaction, and achieve business team. Great scalable results. This unique format combines face-to-face and online learning for the optimal learning experi- Each participant will complete a detailed online assessment that solution for your man- ence. defines their management profile. Throughout the program, each agement training. participant will then create and add to an individual Management Development Action Plan targeted to their own development goals. Tuition: $1,595 Who should attend Topics explored include: management versus leadership, creating an Duration: 5 live Leaders who need to gain trust and commitment aligned agenda, coaching for performance, developing and retaining talent, online sessions up through effective communication tactics and building a high performing team. to 90 minutes in length; sessions are scheduled on a Benefits & outcomes FIve COMMunICaTIOn sTYle Who should attend weekly basis where dIMensIOns MOdel™ possible. • Receive a personalized 360-degree assessment Managers who want to improve how they manage others; manage- report and confidential one-on-one coaching ment teams are encouraged to attend Open vs. Reserved RegisTeR • Benefit from proven techniques to implement essential communication principles Benefits & outcomes Optimistic vs. Skeptical • Practice and receive coaching on the delivery of • Identify and commit to a developmental “plate” of responsibilities your real-life change message Emotional vs. Analytical • Align your agenda with organizational strategy for greater impact • Use verbal and nonverbal communication to • Learn tactics for giving challenging feedback in coaching conversations drive change, build trust, and have powerful Directive vs. Receptive conversations • Transform your business through the application of best practices to manage others Spontaneous vs. Deliberate Program curriculum For additional online options for your team, check out: blended online—pre-work • Change Leadership Online (p. 32) • Complete Linkage’s comprehensive 360-de- • Leadership Assessment Instrument™ (LAI) Online Certification Program (p. 33) gree C-SAIL™ assessment (see the Five Communication Style Dimensions Model™) • Develop a leadership message based on a real-life critical message you need to communicate Call to discuss custom online and blended solutions as well. Two-day program • Day 1—get to know your communication style as a leader • Day 2—practice developing and delivering an impactful leadership message blended online—post-work • Participate in a virtual coaching session to target your development areas as identified in your C-SAIL™ results • Receive feedback on a recorded delivery of your actual leadership message (from pre-work) • Participate in two development webinars on communication challenges such as Building Trust and Commitment and Overcoming Communication Barriers • Walk away with an Interactive Communication Toolkit to help you prepare for future messages We highly recommend registering for this program a minimum of 4 weeks prior to the start date to begin the pre-work assignments. 30 ( 781.402.5555 8 www.linkageinc.com 31
    • Facilitated online offering Facilitated online offering Live online sessions are Live online sessions arevirtual & blended learning solutions virtual & blended learning solutions Change Leadership Online held from 1–2:30pm Leadership Assessment Instrument™ held from 1–2:30pm ET. This date signifies ET. This date signifies the start date of the (LAI) Online Certification Program the start date of the Change Leadership Online is a highly participative and collaborative series: series: program comprised of seven online facilitated sessions conducted by 5/23 5/23 Deliver high impact coaching to clients using Linkage’s world- an expert change consultant from Linkage. This program provides CLW511 LAIW511 renowned leadership assessment Instrument™ (laI). This online in-depth exposure to critical change leadership concepts and includes 10/6 360-degree assessment instrument was developed with Warren Bennis 10/24 pre- and post-program assignments to ensure participants move CLW1011 and is used by over 50,000 leaders worldwide. Participants become cer- LAIW1011 beyond simply understanding to real application of their learning. tified to use the assessment and provide feedback to their customers Each participant will receive a detailed participant guide and access to 12/1 during four facilitated online sessions, a coaching preparation session Tuition: $1,995 models and tools in Linkage’s virtual classroom. CLW1211 with a Linkage Master Coach, and pre- and post-work assignments in Duration: 4 live Throughout the program, each participant will create and add to an Linkage’s virtual classroom. This program includes application-based online sessions up Tuition: $1,695 individual Change Action Plan based on a critical change initiative they assignments designed to prepare participants to interpret the data to to 90 minutes in are responsible for within their organization. Participants will be able This program is develop and coach leaders at all levels. length; sessions are to transform their business through the application of best practices to great for teams. scheduled every Special pricing for Topics include an in-depth overview of the LAI™ model, learning two weeks where the development and implementation of their Change Action Plan. This teams of 3 or more. how to coach using the LAI™, applying the instrument to your “live” possible. is action learning in its truest form. Call for details. coaching case, and discussing development options for your custom- Topics explored include: driving change, making the case for change, secur- Duration: 7 live ers. All participants will receive reduced pricing to administer the LAI™ ing support, communicating the vision and strategy for change, removing Assessment. RegisTeR online sessions up barriers, coaching through change, and measurement. to 90 minutes in This program is a great complement to The Coaching Leaders length; scheduled Note: This program is not open to independent consultants or consulting on a weekly basis Certification Program (p. 18). firms. where possible. Who should attend Who should attend RegisTeR Internal and external consultants who are experienced coaches; internal leadership development and Leaders and managers charged with driving change within their orga- organizational development professionals; HR generalists nization, as well as HR/OD professionals responsible for guiding the organization through change; teams are encouraged to attend Benefits & outcomes hIgh IMPaCT leadershIP • Learn how to professionally ad- MOdel™ Benefits & outcomes minister the LAI™ Assessment • Obtain a step-by-step process for leading successful change • Understand how to interpret the report, administer the LAI™ with • Build a powerful Change Action Plan throughout the program based on your change initiative a client (your “live” case), and • Assess personal and organizational readiness to take on the challenge of change receive feedback • Unlock resistance and remove obstacles to change • Coach your clients toward im- proved performance • Participate in a feedback session with a learning partner from the program to obtain personal LAI™ feedback The workshop has been a great experience for me “ • Receive an Implementation Toolkit to begin your internal or external The LAI™ measures the key skills and competencies as defined personally. The tools were very practical, and I have in the High Impact Leadership Model™ (HILM). Feedback is roll-outs already begun to use some of them in my work. provided through the LAI™ results. george Higgins // Organizational Development & Learning, For your roll-outs Human Resources, Harvard Vanguard Medical Associates Participants can purchase the assessment and distribute to their internal and external clients. attention consultants: Consider becoming a preferred Linkage reseller of Linkage’s LAI™. Call 781- 402-5555 for details. We highly recommend registering for this program a minimum of 4 weeks prior to the start We recommend registering for this program a minimum of six weeks prior to the start date to date to begin the pre-work assignments. begin pre-work. 32 ( 781.402.5555 8 www.linkageinc.com 33
    • lIve and on-demand May – December Northeast Central Region Southern Western leadership broadcasts calendar of events Region Chicago Region Region via webcast, satellite, 2011 Boston Dallas, San Francisco dvd, or lMs Washington, D.C. change & transition management Leading Organizational BOS 4/26-28, CHI 9/13-15 DC 6/21-23 SF 5/17-19 Transition: 10/18-20 ATL 12/13-15 Train-The-Trainer ProgramWorld-class leadership training. Managing Organizational Transition (co-located at CHI 5/2 Anytime. Anywhere. Linkage’s OD Summit) Change Leadership: BOS 8/16-17 CHI 6/15-16 DC 10/19-20 How Leaders Drive Organizational Change organizational development Introduction to CHI 9/13-14, DC 5/17-18 SF 11/15-16 Organizational Development 12/6-7 Organizational Analysis and BOS 9/13-14, CHI 6/22-23 DC 4/19-20 SF 11/17-18 Design 10/25-26Coming in fall of 2011 Spring 2011 line-up The OD Lab for Experienced CHI 10/13-14Why Smart Leaders Put Leading TeaMs Practitioners adrian gostickPeople before Numbers March 23, 2011 Consulting Skills CHI 4/26-27 Today’s HR: Designs for CHI 11/8-9 Bill Conaty Strategic Partnerships Senior VP for Human leadership & management development Resources at GE innovaTion September 14, 2011 Design and Implement CHI 9/27-28 steve Johnson Leadership Development april 26, 2011 Systems Design and Implement DC 11/2-3 Succession Management produCing resuLTs Systems dr. atul gawande The Coaching Leaders BOS 9/20-22 CHI 5/24-26, DC 12/6-8 SF 6/7-9 Certification Program 10/25-27 May 25, 2011 Strategic Thinking BOS 5/18-19 CHI 6/21-22, DAL 4/28-29, 11/2-3 10/25-26 ConCepTuaL Thinking Systems Thinking CHI 6/7-8 Charlene Li High Impact Relationships: BOS 8/23-24 DC 5/24-25 SF 12/13-14 June 16, 2011 Enhance Your Emotional IntelligenceFor more information on the 2011 LIVE series or on our 90+ on-demand titles,call 781-402-5555 or visit www.linkageinc.com/tls. ( 781.402.5555 8 www.linkageinc.com 35
    • 200 Wheeler Road Burlington, MA 01803Linkage introduces interactive toolkitsfocused on change management and managementdevelopment. Priority code:Get your free sample today atwww.linkageinc.com/myminitoolkit Linkage was named a Top 20 Leadership Training Company by Training Industry in 2009 and 2010. 0663.11