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Partner or Perish: Forging effective alliances
September 9th, 2011




                         Buckingham Alliance Partners
                                                    	

   1	

               Buckingham Alliance Partners
Partner or Perish:
Forging Effective Alliances
MaRS Best Practices Series:
Alliance Management

John Buckingham
September 9, 2011




                                                     2	

                    Buckingham Alliance Partners
Partner or Perish: Forging Effective Alliances
Session Objectives


   Address key questions:

 u     Growing your business: Build or partner?


  u    What defines a competent partnering
        organization?

 u     How does one build and maintain an effective
        alliance?


                                                          3	

                         Buckingham Alliance Partners
Partner or Perish: Forging Effective Alliances

Continuing Learning:
                   The leading global professional association
                   dedicated to the formation and practice of
                   strategic alliances
                       www.strategic-alliances.org
                   ASAP - Toronto Chapter
                       www.asaptoronto.com




                                                           4	

                   Buckingham Alliance Partners
Partner or Perish: Forging Effective Alliances

Professional Certification:



             Available through ASAP - Toronto Chapter




                                                        5	

                    Buckingham Alliance Partners
What is an Alliance?

•  An alliance is a collaboration
•  Between independent organizations that
retain strategic autonomy
•  While committing resources to joint
activity
•  And run within an incomplete contract

                                                   6	

                  Buckingham Alliance Partners
Major Alliance Types:

Operational alliances
  •  One or more key functions of a company is
  performed solely or primarily by an alliance
  partner

Project alliances
  •  Alliance partners collaborate on a specific
  project, typically with defined progress
  milestones and a defined termination point
                                                     7	

                    Buckingham Alliance Partners
Alliance Business Model

                                                              Core Capabilities
                                                             and Competencies
    Alliances for
                       S                                C
Supplementation/Load   u                                o
      Balancing        p                                m
                       p                                p
                       le                               le
                       m                                m
                       e
                       n
                                   Core                 e
                                                        n
                       t                                t
                       a                                a
                       r                                r
                       y                                y

                                                                Alliances for
                                                              Complementary
                                                                Capabilities,
                                                             Offerings and Skills

                                                                           8	

                       Buckingham Alliance Partners
Partner or Perish: Forging Effective Alliances

Why would we want to do this?

u  Alliances (collaborations) increasingly used to attain
    company goals:
   •    Access to expertise
   •    Flexible resources
   •    Increased speed (of development, to market, etc.)
   •    Reduced financial risk




                                                             9	

                            Buckingham Alliance Partners
Partner or Perish: Forging Effective Alliances

Why would we want to do this?

u  Alliances (collaborations) increasingly used to attain
    company goals:
   •    Access to expertise
   •    Flexible resources
   •    Increased speed (of development, to market, etc.)
   •    Reduced financial risk
u  Less than 40% of alliances meet their stated objectives
   •    Misalignment of partner goals
   •    Miscommunications
   •    Poor execution
   •    Changed financial prospects
   •    Technical failure

                                                              10	

                            Buckingham Alliance Partners
Partner or Perish: Forging Effective Alliances


Why establish an alliance competency?

u  Increase the proportion of alliances that meet or exceed their
    goals (and management expectations)




                                                                11	

                        Buckingham Alliance Partners
Partner or Perish: Forging Effective Alliances


Why establish an alliance competency?

u  Increase the proportion of alliances that meet or exceed their
    goals (and management expectations)
u  Accelerate `institutional learning of effective (and destructive)
    behaviors affecting collaborations: enhanced organizational
    awareness
u  Build consistency in effective alliance design, integration and
    maintenance processes




                                                                 12	

                         Buckingham Alliance Partners
Partner or Perish: Forging Effective Alliances


Why establish an alliance competency?

u  Increase the proportion of alliances that meet or exceed their
    goals (and management expectations)
u  Accelerate `institutional learning of effective (and destructive)
    behaviors affecting collaborations: enhanced organizational
    awareness
u  Build consistency in effective alliance design, integration and
    maintenance processes
u  Enhance company reputation as a skilled, successful
    partnering organization (to secure more, and more capable,
    partners)
                                                                 13	

                         Buckingham Alliance Partners
Partner or Perish: Forging Effective Alliances



Key Alliance Management Competencies:

1. Communicating Effectively
2. Leading by Influencing
3. Gaining Value from Diversity
4. Building and Maintaining Trust



                                                    14	

                   Buckingham Alliance Partners
Alliance Management Principles*

 • Clear Responsibilities and Expectations
 • Robust Communication
 • Senior Management Commitment
 • Understanding one s Partner
 • Disciplined Improvement Approach
 • Effective, Efficient Processes
 • Broad-based Alliance Capability


 * Adopted by ASAP from `Endo Alliance Management Principles
                                                               15	

                       Buckingham Alliance Partners
Internal Organization for Alliance Management


Key Elements:
Senior Management Sponsor
    u Alliance   must serve sponsor s organizational goals
u  Dedicated Alliance   Leader
    u `Mindshare     or formal designation




                                                              16	

                          Buckingham Alliance Partners
Effective Senior Management
Sponsorship of Alliances

Why is Effective Sponsorship critical?
u  Alliance   failure rate – key factors:
    u Internal   support for resourcing and decision-making
    u Ensuringalignment on key issues across partner
    organizations
    u Effective   dispute resolution




                                                               17	

                            Buckingham Alliance Partners
Alliance Leadership Alternatives


 Shared Leadership                         Integrated Leadership
 u  Internal/external
 u  Product Objectives/
     Relationship Objectives




                                                                   18	

                         Buckingham Alliance Partners
Alliance Life Cycle
  Alliance           Alliance                 Alliance                       Alliance
 Negotiation        Integration              Maintenance                  Transformation
        Agreement                 R&D                 Commercialization
         Signing

               Collaboration                                               Alliance
               Integration                                                 Change or
                                                                           Termination


  Alliance
Management
                                                   Problem
 Contract                                          Resolution
 Negotiation


                      Monitoring

      Prevention                  Diagnosis           Treatment

                                                                                   19	

                              Buckingham Alliance Partners
Establishing an Alliance Management Competency

Alliance Management: Business Development Interface
Deal-Making and Deal-Managing:
  An Integrated, Transparent Process
    Identify/      Negotiate                                              Re-evaluate:
                                           Sign       Launch/    Manage
     Recruit                                                               Revise or
                                                     Integrate
  Opportunities   Evaluate                                                 Terminate




                  BD
                               AM


                                                                                     20	

                               Buckingham Alliance Partners
Alliance Management Perspective:
Adding Value During Deal Negotiations


Three Main Considerations:

•  Due diligence: partner candidate assessment

•  Effective relationship development

•  Designing the appropriate collaboration structure




                                                        21	

                       Buckingham Alliance Partners
Integrating a New Alliance

Key Considerations:
•  Appointing a qualified alliance leader and a senior
management `sponsor
•  Timely recruiting of alliance-facing staff




                                                    22	

                   Buckingham Alliance Partners
Integrating a New Alliance

Key Considerations:
•  Appointing a qualified alliance leader and a senior
management `sponsor
•  Timely recruiting of alliance-facing staff
•  Joint communication of management expectations
and contractual requirements to the alliance team
and leader
•  Joint alliance team formation and relationship-
building
•  Establish alliance team charter
                                                    23	

                   Buckingham Alliance Partners
Alliance Team Charter Template
Guidance Resource for Alliance Management

         Allied Companies: Your and XYZ Company                              Purpose: Provides focus,
                    Alliance History and Background                          alignment and operational
                                                                             guidance to each alliance
                                                                             relationship. Serves as an
                                Alliance Focus
           (Mission, Spirit of Alliance, High-Level Objectives/Milestones)
                                                                             operational reference and guide
                                                                             through the alliance lifecycle as
                                                                             a companion to contractual
                        Roles and Responsibilities
                    (Company Roles and Key Individual Roles)
                                                                             agreements and project plans.

                                                                             Key Sections:
                       Alliance Working Guidelines                           •  Alliance mission, objectives
                       (Addressing the Alliance Essentials)
                                                                                and spirit
                                                                             •  Roles and responsibilities
                                                                             •  Working guidelines
                        Performance Measurement
                     (Measuring and Monitoring Performance)                  •  Metrics and performance
                                                                                measurement

                                                                                                      24	

                                         Buckingham Alliance Partners
Alliance Life Cycle
  Alliance            Alliance                 Alliance                       Alliance
 Negotiation         Integration              Maintenance                  Transformation
         Agreement                 R&D                 Commercialization
          Signing

                Collaboration                                               Alliance
                Integration                                                 Change or
                                                                            Termination


  Alliance
Management
                                                    Problem
  Contract                                          Resolution
  Negotiation


                       Monitoring

       Prevention                  Diagnosis           Treatment

                                                                                    25	

                               Buckingham Alliance Partners
Alliance `Health Check Surveys
Assessment Resources for Alliance Management


                                                                                             Purpose: Primary
                                                                                             measurement mechanism for
                                                                                             Relationship Performance
                          Alliance Health Check
                                            Strongly                              Strongly
                                                                                             factors
                                            Disagree Disagree   Neutral   Agree    Agree

                                                                                             Key Features:
 1. Alliance Focus (Goals and Objectives)                                                    §  Provides regular checkpoint
     a. Sensor Question
     b. Sensor Question                                                                          on essential Alliance
     c. Sensor Question
                                                                                                 competencies
 2. Roles and Responsibilities
     a. Sensor Question                                                                      §  2-3 sensor questions per
     b. Sensor Question
     c. Sensor Question                                                                          Relationship factor
 3. Decision Making                                                                          §  Results discussed with
     a. Sensor Question
     b. Sensor Question
                                                                                                 partner, to identify and
 3. Relationship Trust
                                                                                                 understand areas for
     a. Sensor Question                                                                          improvement and reasons
     b. Sensor Question
                                                                                                 for successful outcomes
                                                                                             §  Action plans developed and
                                                                                                 implemented through
                                                                                                 Alliance Team
                                                                                                                     26	

                                                       Buckingham Alliance Partners
Effective Senior Management
Sponsorship of Alliances

        Typical Alliance Governance Framework




                                                    27	

                   Buckingham Alliance Partners
Establishing an Alliance Management Capability
Alliance Structure and Management Considerations

            High
        Strategic Importance          Imbalance                            Balance
          to Your Company




                               Vulnerable Enthusiast                     Dynamic Duo

                                      Balance                            Imbalance




             Low                                                    Potential Bully
                                  Simple Pairing

                                             Strategic Importance to
                                Low              Alliance Partner                    High
                                                                                            28	

                                        Buckingham Alliance Partners
Partner or Perish: Forging Effective Alliances
Session Objectives


   Address key questions:

 u     Growing your business: Build or partner?


  u    What defines a competent partnering
        organization?

 u     How does one build and maintain an effective
        alliance?


                                                          29	

                         Buckingham Alliance Partners
Partner or Perish: Forging Effective Alliances




              Questions?


                                                   30	

                  Buckingham Alliance Partners

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Partner or Perish: Forging effective alliances - MaRS Best Practices

  • 1. Partner or Perish: Forging effective alliances September 9th, 2011 Buckingham Alliance Partners 1 Buckingham Alliance Partners
  • 2. Partner or Perish: Forging Effective Alliances MaRS Best Practices Series: Alliance Management John Buckingham September 9, 2011 2 Buckingham Alliance Partners
  • 3. Partner or Perish: Forging Effective Alliances Session Objectives Address key questions: u  Growing your business: Build or partner? u  What defines a competent partnering organization? u  How does one build and maintain an effective alliance? 3 Buckingham Alliance Partners
  • 4. Partner or Perish: Forging Effective Alliances Continuing Learning: The leading global professional association dedicated to the formation and practice of strategic alliances www.strategic-alliances.org ASAP - Toronto Chapter www.asaptoronto.com 4 Buckingham Alliance Partners
  • 5. Partner or Perish: Forging Effective Alliances Professional Certification: Available through ASAP - Toronto Chapter 5 Buckingham Alliance Partners
  • 6. What is an Alliance? •  An alliance is a collaboration •  Between independent organizations that retain strategic autonomy •  While committing resources to joint activity •  And run within an incomplete contract 6 Buckingham Alliance Partners
  • 7. Major Alliance Types: Operational alliances •  One or more key functions of a company is performed solely or primarily by an alliance partner Project alliances •  Alliance partners collaborate on a specific project, typically with defined progress milestones and a defined termination point 7 Buckingham Alliance Partners
  • 8. Alliance Business Model Core Capabilities and Competencies Alliances for S C Supplementation/Load u o Balancing p m p p le le m m e n Core e n t t a a r r y y Alliances for Complementary Capabilities, Offerings and Skills 8 Buckingham Alliance Partners
  • 9. Partner or Perish: Forging Effective Alliances Why would we want to do this? u  Alliances (collaborations) increasingly used to attain company goals: •  Access to expertise •  Flexible resources •  Increased speed (of development, to market, etc.) •  Reduced financial risk 9 Buckingham Alliance Partners
  • 10. Partner or Perish: Forging Effective Alliances Why would we want to do this? u  Alliances (collaborations) increasingly used to attain company goals: •  Access to expertise •  Flexible resources •  Increased speed (of development, to market, etc.) •  Reduced financial risk u  Less than 40% of alliances meet their stated objectives •  Misalignment of partner goals •  Miscommunications •  Poor execution •  Changed financial prospects •  Technical failure 10 Buckingham Alliance Partners
  • 11. Partner or Perish: Forging Effective Alliances Why establish an alliance competency? u  Increase the proportion of alliances that meet or exceed their goals (and management expectations) 11 Buckingham Alliance Partners
  • 12. Partner or Perish: Forging Effective Alliances Why establish an alliance competency? u  Increase the proportion of alliances that meet or exceed their goals (and management expectations) u  Accelerate `institutional learning of effective (and destructive) behaviors affecting collaborations: enhanced organizational awareness u  Build consistency in effective alliance design, integration and maintenance processes 12 Buckingham Alliance Partners
  • 13. Partner or Perish: Forging Effective Alliances Why establish an alliance competency? u  Increase the proportion of alliances that meet or exceed their goals (and management expectations) u  Accelerate `institutional learning of effective (and destructive) behaviors affecting collaborations: enhanced organizational awareness u  Build consistency in effective alliance design, integration and maintenance processes u  Enhance company reputation as a skilled, successful partnering organization (to secure more, and more capable, partners) 13 Buckingham Alliance Partners
  • 14. Partner or Perish: Forging Effective Alliances Key Alliance Management Competencies: 1. Communicating Effectively 2. Leading by Influencing 3. Gaining Value from Diversity 4. Building and Maintaining Trust 14 Buckingham Alliance Partners
  • 15. Alliance Management Principles* • Clear Responsibilities and Expectations • Robust Communication • Senior Management Commitment • Understanding one s Partner • Disciplined Improvement Approach • Effective, Efficient Processes • Broad-based Alliance Capability * Adopted by ASAP from `Endo Alliance Management Principles 15 Buckingham Alliance Partners
  • 16. Internal Organization for Alliance Management Key Elements: Senior Management Sponsor u Alliance must serve sponsor s organizational goals u  Dedicated Alliance Leader u `Mindshare or formal designation 16 Buckingham Alliance Partners
  • 17. Effective Senior Management Sponsorship of Alliances Why is Effective Sponsorship critical? u  Alliance failure rate – key factors: u Internal support for resourcing and decision-making u Ensuringalignment on key issues across partner organizations u Effective dispute resolution 17 Buckingham Alliance Partners
  • 18. Alliance Leadership Alternatives Shared Leadership Integrated Leadership u  Internal/external u  Product Objectives/ Relationship Objectives 18 Buckingham Alliance Partners
  • 19. Alliance Life Cycle Alliance Alliance Alliance Alliance Negotiation Integration Maintenance Transformation Agreement R&D Commercialization Signing Collaboration Alliance Integration Change or Termination Alliance Management Problem Contract Resolution Negotiation Monitoring Prevention Diagnosis Treatment 19 Buckingham Alliance Partners
  • 20. Establishing an Alliance Management Competency Alliance Management: Business Development Interface Deal-Making and Deal-Managing: An Integrated, Transparent Process Identify/ Negotiate Re-evaluate: Sign Launch/ Manage Recruit Revise or Integrate Opportunities Evaluate Terminate BD AM 20 Buckingham Alliance Partners
  • 21. Alliance Management Perspective: Adding Value During Deal Negotiations Three Main Considerations: •  Due diligence: partner candidate assessment •  Effective relationship development •  Designing the appropriate collaboration structure 21 Buckingham Alliance Partners
  • 22. Integrating a New Alliance Key Considerations: •  Appointing a qualified alliance leader and a senior management `sponsor •  Timely recruiting of alliance-facing staff 22 Buckingham Alliance Partners
  • 23. Integrating a New Alliance Key Considerations: •  Appointing a qualified alliance leader and a senior management `sponsor •  Timely recruiting of alliance-facing staff •  Joint communication of management expectations and contractual requirements to the alliance team and leader •  Joint alliance team formation and relationship- building •  Establish alliance team charter 23 Buckingham Alliance Partners
  • 24. Alliance Team Charter Template Guidance Resource for Alliance Management Allied Companies: Your and XYZ Company Purpose: Provides focus, Alliance History and Background alignment and operational guidance to each alliance relationship. Serves as an Alliance Focus (Mission, Spirit of Alliance, High-Level Objectives/Milestones) operational reference and guide through the alliance lifecycle as a companion to contractual Roles and Responsibilities (Company Roles and Key Individual Roles) agreements and project plans. Key Sections: Alliance Working Guidelines •  Alliance mission, objectives (Addressing the Alliance Essentials) and spirit •  Roles and responsibilities •  Working guidelines Performance Measurement (Measuring and Monitoring Performance) •  Metrics and performance measurement 24 Buckingham Alliance Partners
  • 25. Alliance Life Cycle Alliance Alliance Alliance Alliance Negotiation Integration Maintenance Transformation Agreement R&D Commercialization Signing Collaboration Alliance Integration Change or Termination Alliance Management Problem Contract Resolution Negotiation Monitoring Prevention Diagnosis Treatment 25 Buckingham Alliance Partners
  • 26. Alliance `Health Check Surveys Assessment Resources for Alliance Management Purpose: Primary measurement mechanism for Relationship Performance Alliance Health Check Strongly Strongly factors Disagree Disagree Neutral Agree Agree Key Features: 1. Alliance Focus (Goals and Objectives) §  Provides regular checkpoint a. Sensor Question b. Sensor Question on essential Alliance c. Sensor Question competencies 2. Roles and Responsibilities a. Sensor Question §  2-3 sensor questions per b. Sensor Question c. Sensor Question Relationship factor 3. Decision Making §  Results discussed with a. Sensor Question b. Sensor Question partner, to identify and 3. Relationship Trust understand areas for a. Sensor Question improvement and reasons b. Sensor Question for successful outcomes §  Action plans developed and implemented through Alliance Team 26 Buckingham Alliance Partners
  • 27. Effective Senior Management Sponsorship of Alliances Typical Alliance Governance Framework 27 Buckingham Alliance Partners
  • 28. Establishing an Alliance Management Capability Alliance Structure and Management Considerations High Strategic Importance Imbalance Balance to Your Company Vulnerable Enthusiast Dynamic Duo Balance Imbalance Low Potential Bully Simple Pairing Strategic Importance to Low Alliance Partner High 28 Buckingham Alliance Partners
  • 29. Partner or Perish: Forging Effective Alliances Session Objectives Address key questions: u  Growing your business: Build or partner? u  What defines a competent partnering organization? u  How does one build and maintain an effective alliance? 29 Buckingham Alliance Partners
  • 30. Partner or Perish: Forging Effective Alliances Questions? 30 Buckingham Alliance Partners

Editor's Notes

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  27. Buckingham Alliance Partners Some basic recommendations for dealing with imbalances are listed in each box on the slide.
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