Presentation for the ICEGOV 2014 Guimaraes - Portugal - PLENARY DISCUSSION 2 - Role of Government in Technology-enabled Public Engagement: Driving or Facilitating?  The propose of my presentation is to analyze the linkages between e-Governance (democracy and citizenship) and e-Government (productivity and services) and the new faces for an old problem (silos and “vanity fair”). I start with the cultural and political road from e-Government to e-Governance, with openness, collaboration, participation, transparency and mutual trust, analyzing expectations and realities for an e-Government in a broken state. I will propose a new model for the state reform, breaking walls, re-thinking organizational structures for collaborative e-Government and re-thinking social networks for e-Governance with citizenship and public engagement. I conclude with the necessary balance between a driving force from the whole of government (life events oriented) and the facilitation of active citizenship from civil society.

1. Luis
Vidigal
PLENARY
DISCUSSION
2
Role
of
Government
in
Technology-­‐enabled
Public
Engagement:
Driving
or
FacilitaIng?
e-­‐Governance
New
faces
for
an
old
problem
Luís
Vidigal
Guimarães,
October
28th
1

2. Luis
Vidigal
The
road
from
e-­‐Government
to
e-­‐Governance
e-­‐Democracy
Transforma/on
Interac/on
Presence
Transac/on
Adapted
from
Siau
&
Long
(2005)
Cultural
and
Poli/cal
challenges
Openness
Collabora/on
Par/cipa/on
Transparency
Mutual
Trust
2

3. Expecta/ons
Luis
Vidigal
ExpectaIons
and
realiIes
for
e-­‐Gov
E-­‐Gov
to
increase
the
efficiency
and
effecIveness
of
the
PA
Reali/es
State
organizaIonal
breakdown
Capture
of
the
state
by
private
interests
MulIple
repositories
and
informaIonal
entropy
Weakness
and
lack
of
confidence
in
state
Short-­‐term
ICT
policy
adopIon
(euphoria
/
rejecIon)
Broken
state
3

4. Luis
Vidigal
It
is
urgent
to
change
focus
Power
oriented
Ci/zen
oriented
4

5. Luis
Vidigal
Two
faces
of
the
same
coin
e-­‐Government
ProducIvity
and
Services
e-­‐Governance
Democracy
and
CiIzenship
5

6. Luis
Vidigal
New
faces
for
an
old
problem
Silos
and
“Vanity
Fair”
Manifesto
against
Bureaucracy
Electronic
2000)
(Vidigal,
6
Department
oriented

7. Luis
Vidigal
Break
the
walls
7

8. Luis
Vidigal
A
new
model
for
the
state
reform
Shared
repositories
(data
orientated)
Processes
and
Communi/es
(life
events
oriented)
People
Companies
Territory
Vehicles
Re-­‐think
Organiza/onal
Structures
for
e-­‐Government
Re-­‐think
Social
Networks
for
e-­‐Governance
• Openness
• CollaboraIon
• ParIcipaIon
• Transparency
• Mutual
Trust
(Public
Engagement)
Ci/zenship
8
Produc/vity
(CollaboraIve
Services)

9. Luis
Vidigal
Role
of
Government
in
Technology-­‐enabled
Public
Engagement
9
Life
Event
A
Life
Event
B
Life
Event
C
Life
Event
D
Whole
of
Government
Driving
Facilita/ng
Ac/ve
Ci/zenship

10. Thank
you
Luis
Vidigal
10
Phone:
+351
963459044
Skype:
luis.vidigal1
Blog:
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Facebook:
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TwiNer:
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Presenta/ons:
hkp://www.slideshare.net/vidigal
Academia:
hkps://ulisboa.academia.edu/LuisVidigal