Negotiation

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Negotiation

  1. 2. <ul><li>Provide for a congenial ambience. </li></ul><ul><li>Be prepared to Listen. </li></ul><ul><li>Never lose sight of opponent’s psychological and emotional needs. </li></ul><ul><li>Try to create climate that is cordial, collaborative and conductive to interaction. </li></ul>
  2. 3. <ul><li>Begin your negotiations by reaching a minimum agreement. </li></ul><ul><li>In case of impasse, identify the cause and try to remove it. </li></ul><ul><li>Show genuine respect for your opponent’s cultural background. </li></ul><ul><li>There must be a congruence between your verbal and non-verbal communications. </li></ul>
  3. 5. <ul><li>Collect relevant information and data. </li></ul><ul><li>Ensure that your stand is based on verifiable facts. </li></ul>
  4. 6. <ul><li>State your stand and understand other persons stand. </li></ul>
  5. 7. <ul><li>If arguments threaten to break the negotiation process, send some positive signals yourself to break the deadlock. </li></ul>
  6. 8. <ul><li>Make a concrete proposal. </li></ul>
  7. 9. <ul><li>Offer a complete package for the other person’s consideration. </li></ul>
  8. 10. <ul><li>Bargain for maximum benefits. </li></ul>
  9. 11. <ul><li>Give the agreement a formal shape. </li></ul>
  10. 12. <ul><li>Remain Polite. </li></ul><ul><li>Let issues be in focus rather than personalities. </li></ul><ul><li>Show enthusiasm for a fair solution. </li></ul><ul><li>Do not respond for the following </li></ul><ul><ul><li>personal abuse </li></ul></ul><ul><ul><li>Sarcastic comments </li></ul></ul><ul><ul><li>New demands that might be distracting. </li></ul></ul><ul><ul><li>Attempt to pressurize you. </li></ul></ul>

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