Who does what, where and when?
With Availability employees will at any given time see where their colleagues are, when they will be available and how they can be reached. Learn more on http://www.total-view.com/Availability.aspx.
5. Stated Availability
Calendar Availability
Location Availability
Local Phone Availability
Mobile Phone Availability
Chat & Video Availability
User’s Skills & Division
Contact Information
Staff member’s availability based on
18. Know who does what, where and when and how can they be
reached
Save time finding colleagues. Staff availability in one place
No unnecessary interruptions
Communication comes together. Several communication
platforms gathered in one place
19. Part of a powerful
WFM software suiteWorkforce Management
20. Availability
How can we improve the service to calling
customers?
Time
Human Resources
Who does what, where, when and how can
they be reached?
Telephony & Switchboard
What is the company’s time spent on?
Which skills do we have and which do
we need?
Employee
Learn more on total-view.com
23. Single server installation
No installation on client PC
Works on Citrix / Terminal Server
Runs on standard Microsoft software
Active Directory integration
Multi-language support
Full scalability
37. Staff Member
Availability
Time
Human Resources
Telephony & Switchboard
How can we improve the service to calling
customers?
Who does what, where, when and how can
they be reached?
What is the company’s time spent on?
Which skills do we have and which do
we need?