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Totalview Availability
TotalView is a workforce management suite that consolidates staff availability, communication, and skills information into one platform, enhancing decision-making based on factual data. It supports various communication tools and is designed for easy deployment across organizations, integrating with popular software systems and providing scalability. Businesses worldwide rely on TotalView to improve service delivery and manage human resources efficiently.
Totalview Availability
- 1. AvailabilityPart of theTotalview Workforce Management Suite Learn more on total-view.com
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- 3. 0 200 400 600 800 1000 1200 1400 Jan Feb MarchApril May June WorkingHours Vacation Illness Sick days, vacation and meetings
- 4. Staff availability. All inone place
- 5. Stated Availability Calendar Availability LocationAvailability Local Phone Availability Mobile Phone Availability Chat & Video Availability User’s Skills & Division Contact Information Staff member’s availability based on
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- 12. *Supports RFID &Proximity Access Cards
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- 14. Lync Availability state Doubleclick to start a conversation
- 15. Watch – PopupReminder when person is available on the phone or changes availability
- 16. Send SMS toperson or group Customer Phone Book Handsfree calls from your PC Click to call from any application
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- 18. Know who doeswhat, where and when and how can they be reached Save time finding colleagues. Staff availability in one place No unnecessary interruptions Communication comes together. Several communication platforms gathered in one place
- 19. Part of apowerful WFM software suiteWorkforce Management
- 20. Availability How can weimprove the service to calling customers? Time Human Resources Who does what, where, when and how can they be reached? Telephony & Switchboard What is the company’s time spent on? Which skills do we have and which do we need? Employee Learn more on total-view.com
- 21. Easy to deployand maintain
- 22. Client friendly. Simple andefficient setup
- 23. Single server installation Noinstallation on client PC Works on Citrix / Terminal Server Runs on standard Microsoft software Active Directory integration Multi-language support Full scalability
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- 25. Windows 8 Windows Server2012 SQL Server 2012 Exchange 2013 Exchange Online Lotus Notes Unify HiPath v9 Unify OpenScape Office 3.50 Unify OpenScape Business 3CX v12 Broadworks r17
- 26. Businesses rely on Totalviewevery day
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- 28. Totalview provides uswith the information and statistics that we need Jákup Andreas Jacobsen, Factory Supervisor Faroe Marine Products “ “
- 29. Totalview is oneof the cornerstones in our daily management Bjarni Wilhelm, Head of Department Minstry of Education, Reseach and Culture “ “
- 30. We can followour HR strategy and thereby accomplish goals Petur Petersen, Director The Prime Minister's Office in the Faroe Islands “ “
- 31. In cities andcountries around the world
- 33. Businesses in allsectors trust Totalview
- 35. Try Totalview forfree on total-view.com
- 36. Totalview in short: Businessdecisions based on facts
- 37. Staff Member Availability Time Human Resources Telephony& Switchboard How can we improve the service to calling customers? Who does what, where, when and how can they be reached? What is the company’s time spent on? Which skills do we have and which do we need?
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