Totalview Availability
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Who does what, where and when? With Availability employees will at any given time see where their colleagues are, when they will be available and how they can be reached. Learn more on http://www.total-view.com/Availability.aspx.
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Totalview Availability
- 1. AvailabilityPart of the Totalview Workforce Management Suite Learn more on total-view.com
- 2. Business decisions based on facts
- 3. 0 200 400 600 800 1000 1200 1400 Jan Feb March April May June WorkingHours Vacation Illness Sick days, vacation and meetings
- 4. Staff availability. All in one place
- 5. Stated Availability Calendar Availability Location Availability Local Phone Availability Mobile Phone Availability Chat & Video Availability User’s Skills & Division Contact Information Staff member’s availability based on
- 12. *Supports RFID & Proximity Access Cards
- 14. Lync Availability state Double click to start a conversation
- 15. Watch – Popup Reminder when person is available on the phone or changes availability
- 16. Send SMS to person or group Customer Phone Book Handsfree calls from your PC Click to call from any application
- 17. In short
- 18. Know who does what, where and when and how can they be reached Save time finding colleagues. Staff availability in one place No unnecessary interruptions Communication comes together. Several communication platforms gathered in one place
- 19. Part of a powerful WFM software suiteWorkforce Management
- 20. Availability How can we improve the service to calling customers? Time Human Resources Who does what, where, when and how can they be reached? Telephony & Switchboard What is the company’s time spent on? Which skills do we have and which do we need? Employee Learn more on total-view.com
- 21. Easy to deploy and maintain
- 22. Client friendly. Simple and efficient setup
- 23. Single server installation No installation on client PC Works on Citrix / Terminal Server Runs on standard Microsoft software Active Directory integration Multi-language support Full scalability
- 25. Windows 8 Windows Server 2012 SQL Server 2012 Exchange 2013 Exchange Online Lotus Notes Unify HiPath v9 Unify OpenScape Office 3.50 Unify OpenScape Business 3CX v12 Broadworks r17
- 26. Businesses rely on Totalview every day
- 28. Totalview provides us with the information and statistics that we need Jákup Andreas Jacobsen, Factory Supervisor Faroe Marine Products “ “
- 29. Totalview is one of the cornerstones in our daily management Bjarni Wilhelm, Head of Department Minstry of Education, Reseach and Culture “ “
- 30. We can follow our HR strategy and thereby accomplish goals Petur Petersen, Director The Prime Minister's Office in the Faroe Islands “ “
- 31. In cities and countries around the world
- 33. Businesses in all sectors trust Totalview
- 35. Try Totalview for free on total-view.com
- 36. Totalview in short: Business decisions based on facts
- 37. Staff Member Availability Time Human Resources Telephony & Switchboard How can we improve the service to calling customers? Who does what, where, when and how can they be reached? What is the company’s time spent on? Which skills do we have and which do we need?