Talent Capacity and Learning Development presentation for the topics related to that.

1. Talent
Capacity

2. Facilitator 
Tatev Durgaryan
MCVPTM
13-14

3. Session Flow
Understand
Actions
(TCM)
Results
TC Driving GCDP

4. Question

5. People
Process
es
Result

6. Question

7. Right
messag
e
Productivit
y of
members
Quality
Delivery
Simpl
e

8. Right
messag
e
Implement
Capacity
and L&D
Quality
Delivery
Simpl
e

9. Right
messag
e
HR
Review
for Peak
seasons
(Fish
peak)
Simpl
e
Implement
Capacity
and L&D

10. Develop
Sales
culture
Simpl
e
Implement
Capacity
and L&D
HR
Review
for Peak
seasons
(Fish
peak)

11. Talent Capacity Model

12. Talent Capacity Flow
Organizational
Flow
Individual Flow
Team
Flow

13. Product-Customer Flow
Organizational Flow Individual Flow

14. Talent Capacity Flow
Organizational
Flow
Individual Flow
Team
Flow

15. Talent Capacity Flow
Organizational
Flow
Individual Flow
Team
Flow

16. Organizational Flow
• Organizational areas
• Global structure
• Product flow

17. Organizational Areas
$ HR BRAND INFO
SUPPORT
CORE
RESOURCES
RESOURCE
MANAGEMENT
VISION
X, L, GLE

18. Global structure
AI
MC
LC
LC
MC
LC
LC
LC
MC
LC
LC
LC

19. Product Flow

20. Talent Capacity Flows
Organizational Flow
Team
Flow
Individual Flow

21. Customer Flow

22. Talent Capacity Flows
Organizational Flow Individual Flow
Team
Flow

23. Team Formation Stages
Forming
Storming
Norming
Performing
Adjourning

24. Talent Capacity model

25. Learning & Development
What is
L&D ?
Learning and Development is to build
connection between organizational
needs and individual needs to boost
Performance. It’s an integral part of an
organization’s operation.

26. Organization’s operation
Strateg
y
Exchang
e
Plan
Capacity
Learning &
Development

27. Learning & Development
Why L&D ?

28. Learning & Development
Transformation of an organization
starts from transformation of it’s
people.

29. Topics to Cover in Learning &
Development
USE in MEC
Attitude Skills Knowledge
Living AIESEC Values Soft Skills Organizational
understanding
Responsible Emotional intelligence Product Understanding
Entrepreneurial
approach
Communication skills Customer orientation
Innovative approach Time management,
Team principles ,
Leadership skills,
Leadership styles…
Functional knowledge
Understanding my
contribution to AIESEC
Hard Skills
Analytical thinking
Project Management
Team Management
Functional skills
Understanding the
world around me

30. Framework to Plan L&D for Your Term
Identify
Gaps
Create
customiz
e
L&D
Deliver
y
Evaluat
e

31. Develop
Sales
culture
Simpl
e
Implement
Capacity
and L&D
HR
Review
for Peak
seasons
(Fish
peak)

32. Develop
Sales
culture
Simpl
e
Implement
Capacity
and L&D
HR
Review
for Peak
seasons
(Fish
peak)

33. HR
Review
for Peak
seasons
(Fish
peak)
Reallocation Need Based recruitment Reintegration

34. Organization’s operation
Strateg
y
Exchang
e
Plan
Capacity
Learning &
Development
Quality development for o/I GCDP
1. Safety
2. Delivery of Standarts
3. Satisfction
Strategy
Exchange plan
30 RE for Summer peak (iGCDP)
TN Takers -3 members
Pick up-4 members
Pick Up, Hosting, Integration
Capacity-Structure
JDs
Account managers -3
Delivery manager-4
Overall 7 members for iGCDP project
Learning and Development
Needed trainings
Customer Experience Management
Functional knowledge
Minimum standards delivery

35. Devide into 2 groups
oGCDP iGCDP