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Campaign Strategy
UGBA 198
Haas School of Business
UC Berkeley
Goals of a Marketing Campaign
• Increase Acquisition
– Acquire new followers
• Increase Retention
– Keeping your existing
followers engaged
• Increase SOW / SOM
– Share of wallet
– Share of mind
Campaign Development
• Alignment with corporate
and marketing strategy
• Objectives and goals are
KEY to success
• Why SMART Goals?
Developing & Measuring
Campaign ROI
• 6Ms Framework
Mission Market Message
Media Money Measurement
Case Study: Purple Your Profile
• Chevrolet and American Cancer Society
• Super Bowl 2014
Purple Your Profile—Mission
• Highlight and increase Chevy’s
corporate social responsibility (CSR)
Purple Your Profile—Market
• Survivors of cancers
• Friends, relatives, and those
who have supported
survivors to road to
recovery
• American Cancer Society
members and supporters
Purple Your Profile—Message
• To celebrate cancer survivors and those
who support them on the road to recovery
Purple Your Profile—Media
• Traditional Channels:
– Super Bowl T.V. commercial
• Non-traditional Channels:
– Facebook, Twitter, YouTube
• Website
– Chevrolet Purple Roads Website
Purple Your Profile—Money
• Super Bowl Ad Production
– $1M
• Super Bowl Ad Placement
– $8M
• Donation of $1 to ACS per
‘purplized’ profile
– $1M
• Estimated total cost:
– $10-12M
Purple Your Profile—Measurement
• Number of viewers of Super Bowl
• Number of views on YouTube video
• Engagement on social media
• Number of participants
• Press mentions
PYP—Measurement: Assumptions
• Internal data cannot be extracted, thus we will
use market sizing and industry standard for
some numbers
• This is a high level calculation
– We will not focus on small details, i.e. engaged % of
viewers on the Super Bowl
PYP—Measurement: Total Reach P1
• Total Reach = Traditional + Non-traditional
– Traditional = 111.5M
– Non-traditional = organic + amplified reach
– Non-traditional = 1.8M + 1.5M + amplified reach
• How to calculate amplified reach (aka virality)?
– 1.5M participants via Facebook and Twitter
– Average: 200 Facebook friends / Twitter followers
– Calculation: 1.5M x 200 = 300M amplified reach
PYP—Measurement: Total Reach P2
• Total Reach
– Traditional + NT organic + NT viral
– 111.5M + 1.8M + 1.5M + 300M = 414.8M reach
– SB + YouTube + FB/Twitter + Viral = Total Reach
PYP—Measurement: CPM
• Cost-per-thousand
– CPM: Cost of campaign x 1000
Total Reach
• CPM: ($11M x 1K) / 414.8M = $26.55
– What does this mean?
Every 1,000 reach will cost Chevrolet $26.55
PYP—Measurement: CPM Comparison
• CPM for Purple Your Profile: $26.55
• Average CPM for Super Bowl Ad: $30-35
• Was this a success?
– YES ($26.55 > $32.5)
• Food for thought to consider…
– Press mention reach was not included (could
decrease CPM further)
– Engaged reach was not factored (could increase
CPM)
Takeaways
• Campaign should align with corporate and
marketing objectives
• Campaign Strategy Success:
– Development + Management + Measurement
• Utilize frameworks such as SMART Goals and
6Ms to help guide and measure success

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The 6Ms to Campaign Strategy Success

  • 1. Campaign Strategy UGBA 198 Haas School of Business UC Berkeley
  • 2. Goals of a Marketing Campaign • Increase Acquisition – Acquire new followers • Increase Retention – Keeping your existing followers engaged • Increase SOW / SOM – Share of wallet – Share of mind
  • 3. Campaign Development • Alignment with corporate and marketing strategy • Objectives and goals are KEY to success • Why SMART Goals?
  • 4. Developing & Measuring Campaign ROI • 6Ms Framework Mission Market Message Media Money Measurement
  • 5. Case Study: Purple Your Profile • Chevrolet and American Cancer Society • Super Bowl 2014
  • 6. Purple Your Profile—Mission • Highlight and increase Chevy’s corporate social responsibility (CSR)
  • 7. Purple Your Profile—Market • Survivors of cancers • Friends, relatives, and those who have supported survivors to road to recovery • American Cancer Society members and supporters
  • 8. Purple Your Profile—Message • To celebrate cancer survivors and those who support them on the road to recovery
  • 9. Purple Your Profile—Media • Traditional Channels: – Super Bowl T.V. commercial • Non-traditional Channels: – Facebook, Twitter, YouTube • Website – Chevrolet Purple Roads Website
  • 10. Purple Your Profile—Money • Super Bowl Ad Production – $1M • Super Bowl Ad Placement – $8M • Donation of $1 to ACS per ‘purplized’ profile – $1M • Estimated total cost: – $10-12M
  • 11. Purple Your Profile—Measurement • Number of viewers of Super Bowl • Number of views on YouTube video • Engagement on social media • Number of participants • Press mentions
  • 12. PYP—Measurement: Assumptions • Internal data cannot be extracted, thus we will use market sizing and industry standard for some numbers • This is a high level calculation – We will not focus on small details, i.e. engaged % of viewers on the Super Bowl
  • 13. PYP—Measurement: Total Reach P1 • Total Reach = Traditional + Non-traditional – Traditional = 111.5M – Non-traditional = organic + amplified reach – Non-traditional = 1.8M + 1.5M + amplified reach • How to calculate amplified reach (aka virality)? – 1.5M participants via Facebook and Twitter – Average: 200 Facebook friends / Twitter followers – Calculation: 1.5M x 200 = 300M amplified reach
  • 14. PYP—Measurement: Total Reach P2 • Total Reach – Traditional + NT organic + NT viral – 111.5M + 1.8M + 1.5M + 300M = 414.8M reach – SB + YouTube + FB/Twitter + Viral = Total Reach
  • 15. PYP—Measurement: CPM • Cost-per-thousand – CPM: Cost of campaign x 1000 Total Reach • CPM: ($11M x 1K) / 414.8M = $26.55 – What does this mean? Every 1,000 reach will cost Chevrolet $26.55
  • 16. PYP—Measurement: CPM Comparison • CPM for Purple Your Profile: $26.55 • Average CPM for Super Bowl Ad: $30-35 • Was this a success? – YES ($26.55 > $32.5) • Food for thought to consider… – Press mention reach was not included (could decrease CPM further) – Engaged reach was not factored (could increase CPM)
  • 17. Takeaways • Campaign should align with corporate and marketing objectives • Campaign Strategy Success: – Development + Management + Measurement • Utilize frameworks such as SMART Goals and 6Ms to help guide and measure success