2. The videos from Curt Bonk at IU (posted in
Moodle) cover the basics of instructor
communication and building community online.
This lesson will apply his concepts to your
course, and cover resources available to you to
enhance communication in your online
3. Goshen College Expectations
*Respond to student emails within 24 hours
during the week and on days you have
*Within 5 days of the course opening, contact
all inactive students via phone or email.
4. What to communicate - Week One:
*Basic course structure (e.g. “each module will
begin Monday at 9am, all assignments will be
due Monday morning at 2am,” etc).
*Any dates where there are gaps (spring break,
*How to navigate the course.
*Office hours and how to reach you (and
times/dates you are unavailable).
5. What to communicate - Week One:
*Your timeline for responding to
*How grades will be communicated, and how
often grades will be updated.
*Textbooks and readings to purchase or find.
6. *Expectations for online behavior.
*Expectations for written communication &
*Who to contact with tech problems.
*Who to contact with disability/accessibility
questions and concerns.
*Tech needs - software requirements,
programs to install, skills.
What to communicate - Week One:
7. Communication & Student Grades:
*Use of Moodle Gradebook is highly
*If not using Moodle for grades, tell students
the first day of class how often grades will be
sent to them.
*Contact students via email or phone who do
not submit work the first week of the course.
8. Synchronous vs Asynchronous:
*Students value the flexibility of taking online
classes, so asynchronous communication is
beneficial and should be the primary mode of
*There might be times you want to do a group
lecture or discussion with the whole course.
*To accommodate varying schedules, offer
multiple timeslots of chats and groups lectures.
9. Moodle tools for Communicating:
*Quickmail - Moodle email.
*Moodle chat - Hold a live chat session (Moodle
chat does not include video).
*Discussion Forums - use for announcements,
questions & answers, and student discussion
involving application, analysis, synthesis, and
10. Online discussion protocols:
*Explain the who, what, where, why, and so what
of the discussion.
*Define what role the student plays in discussion.
*Communicate how the discussion will be
*Post expectations for grammar & spelling.
11. Other tools for Communicating:
*Screencasting tools - introduced last week,
use free programs like Screencastomatic to
create video short lectures.
*SurveyMonkey or PollEverywhere are free
sites you can use for creating polls to garner
*Google hangouts - a free video chat platform
for groups of 12 or fewer.
12. Tasks for This Week:
*Set up communication tools in your course:
add the quickmail block, try out a Moodle chat
session, and set up at least one forum.
*Review Moodle gradebook features. If your
syllabus is prepared, work on setting up your
gradebook to match.
*Respond to the forum question.