SlideShare a Scribd company logo
1 of 11
TOYOTA – Case Study
            BY :
 J.Subhashine – 3511140024
COMPANY BACKGROUND


• Joint Venture : Toyota & TKM ( Toyota
  Kirloskar Motor Private Limited ) , Karnataka –
  Oct 6th , 1997
• No of Employees : 2358 as on Jan 2006
• Trade Union : TKMEU ( TKM Employees
  Union)
• Members of TKMEU : 1550 Workers
• Place : Bidadi plant of carmaker Toyota Kirloskar
  Motor Private , B’Lore
• Investment in the plant : 1500 Crore
• Type of car produced : Innova , Corolla and
  Camry cars
• First time strike : May 2005
• Reason for strike : Hike in wages
• Reason for hike in wages : 99% production &
  100% quality (working in shift)
• During strike : 15 employees were sacked & 3
  were suspended
• Reasons for suspension : For attacking supervisor
  & misconduct
• Solution to the strike : Wages were revised ( 15 –
  20% wage hike )
• Second time Strike : Jan 6th 2006
• Reason for second time strike : case of 3
  suspended workers remained unresolved
• Strike Type : flash strike
• Why illegal strike : Employee Union did not
  give 14 days notice period ( Dispute Act )
• During strike :
     400 employees blocked the road
     Threatening to blow LPG Cylinders inside the premisis
     Obstructing outward movement of manufactured
      vehicle
     Illegally stopping production
     Mishandling other workers
• Supporters of the strike : CITU
• Why CITU support :
   –   TKMEU affliated to CITU
   –   Working condition inhuman
   –   Slave like treatment
   –   Stretching working hours
   –   No sufficient relaxation & compensation
• Loss due to strike :
   Production :
        Normally - 92 cars per shift
        during lockout : 40 cars per day
        INR 700 MILLION loss
• Period of Lockout : 15 days
• Why Lockout : Safety of plant & worker
NEGOTIATION & COLLECTIVE
       BARGAINING

• Jan 9TH , 2006 : the representatives of
  – TKM,              were asked to present
  – TKMEU,            before DLC ( Deputy
  – CITU              Labour Commissioner ) -
                       Order given by State Govt

• Parties involved in Resolving :
TKM , TKMEU , CITU , State Govt , Additional
Labour Court
RESULT


• Jan 20TH , 2006 - TKM's management lifted the
  lockout .
• Agreement :
  – Workers had to sign Good Conduct Declaration
  – Ensure full production
• Also trained 700 people to work in shop floor
  to work during emergency
• Karnataka Govt : Called off strike ( Essential
  Service Act )
• TKMEU : Employees signed the good conduct
  declaration.
RESOURCES
• http://www.moneycontrol.com/news/busines
  s/toyota-workers-call-off-strike_199264.html
• www.financialexpress.com/news/toyota...for-
  strike...bidadi.../138752
• www.icmrindia.org/.../
• news.techwhack.com/2880-toyota-facing-
  strikes-at-their-bidadi-plant/
• www.thehindubusinessline.com/2006/01/.../2
  006010903090500.htm
Toyota – case study

More Related Content

What's hot

INDUSTRIAL RELATION Unit i - ir
INDUSTRIAL RELATION Unit i - ir INDUSTRIAL RELATION Unit i - ir
INDUSTRIAL RELATION Unit i - ir
Mohd Affan Ali
 
Industrial relations in japan
Industrial relations in japanIndustrial relations in japan
Industrial relations in japan
Pallabi Goswami
 
Maruti udyog ppt
Maruti udyog pptMaruti udyog ppt
Maruti udyog ppt
imamraza
 
Employee grievance case study
Employee grievance case studyEmployee grievance case study
Employee grievance case study
sajitha farveen
 

What's hot (20)

Collective bargaining case study
Collective bargaining case studyCollective bargaining case study
Collective bargaining case study
 
Bata india's industrial relation issue case study
Bata india's industrial relation issue  case studyBata india's industrial relation issue  case study
Bata india's industrial relation issue case study
 
Labour unrest at manesar, plant of maruti suzuki
Labour unrest at manesar, plant of maruti suzukiLabour unrest at manesar, plant of maruti suzuki
Labour unrest at manesar, plant of maruti suzuki
 
INDUSTRIAL RELATION Unit i - ir
INDUSTRIAL RELATION Unit i - ir INDUSTRIAL RELATION Unit i - ir
INDUSTRIAL RELATION Unit i - ir
 
Industrial relations in japan
Industrial relations in japanIndustrial relations in japan
Industrial relations in japan
 
Industrial disputes
Industrial disputesIndustrial disputes
Industrial disputes
 
Maruti suzuki dispute in manesar plant
Maruti suzuki dispute in manesar plantMaruti suzuki dispute in manesar plant
Maruti suzuki dispute in manesar plant
 
Workers participation in management
Workers participation in management Workers participation in management
Workers participation in management
 
Industrial relations HRM
Industrial relations HRMIndustrial relations HRM
Industrial relations HRM
 
Manesar Plant Issue
Manesar Plant IssueManesar Plant Issue
Manesar Plant Issue
 
Maruti udyog ppt
Maruti udyog pptMaruti udyog ppt
Maruti udyog ppt
 
Industrial Dispute at Jet Airways
Industrial Dispute at Jet AirwaysIndustrial Dispute at Jet Airways
Industrial Dispute at Jet Airways
 
Voluntary retirement scheme
Voluntary retirement schemeVoluntary retirement scheme
Voluntary retirement scheme
 
Industrial Disputes
Industrial DisputesIndustrial Disputes
Industrial Disputes
 
Industrial relationship and trade union
Industrial relationship and trade unionIndustrial relationship and trade union
Industrial relationship and trade union
 
International Industrial Relations
International Industrial RelationsInternational Industrial Relations
International Industrial Relations
 
Employee grievance case study
Employee grievance case studyEmployee grievance case study
Employee grievance case study
 
Durga steel-a case study of IR
Durga steel-a case study of IRDurga steel-a case study of IR
Durga steel-a case study of IR
 
Hr policies and practices at amazon (kartik jain)
Hr policies and practices  at amazon (kartik jain)Hr policies and practices  at amazon (kartik jain)
Hr policies and practices at amazon (kartik jain)
 
Maruti unrest
Maruti unrestMaruti unrest
Maruti unrest
 

Viewers also liked

case study of Philips india
case study of Philips indiacase study of Philips india
case study of Philips india
Sandeep Jadagoud
 
Collective bargaining india
Collective bargaining indiaCollective bargaining india
Collective bargaining india
sulejen
 
Presentation of bata company
Presentation of bata companyPresentation of bata company
Presentation of bata company
mehwish88
 
Case study jet airways
Case study  jet airwaysCase study  jet airways
Case study jet airways
buramp
 
The oberoi hotels
The oberoi hotelsThe oberoi hotels
The oberoi hotels
vibhabehl
 
Oberoi hotels fictional case study
Oberoi hotels fictional case studyOberoi hotels fictional case study
Oberoi hotels fictional case study
Phani ijiji
 
Standing orders act, 1946
Standing orders act, 1946Standing orders act, 1946
Standing orders act, 1946
Altacit Global
 

Viewers also liked (17)

case study of Philips india
case study of Philips indiacase study of Philips india
case study of Philips india
 
Bata Case Study
Bata Case StudyBata Case Study
Bata Case Study
 
An Assignment on Trade union.
An Assignment on Trade union.An Assignment on Trade union.
An Assignment on Trade union.
 
Collective bargaining india
Collective bargaining indiaCollective bargaining india
Collective bargaining india
 
Presentation of bata company
Presentation of bata companyPresentation of bata company
Presentation of bata company
 
Unilever HRM case study
Unilever HRM case studyUnilever HRM case study
Unilever HRM case study
 
Trade union
Trade unionTrade union
Trade union
 
Final hr case study ppt
Final hr case study pptFinal hr case study ppt
Final hr case study ppt
 
Hrm case study
Hrm  case studyHrm  case study
Hrm case study
 
trade unions
 trade unions trade unions
trade unions
 
Case study jet airways
Case study  jet airwaysCase study  jet airways
Case study jet airways
 
Jet airways case study
Jet airways case studyJet airways case study
Jet airways case study
 
M S Oberoi
M S OberoiM S Oberoi
M S Oberoi
 
The oberoi hotels
The oberoi hotelsThe oberoi hotels
The oberoi hotels
 
Oberoi hotels fictional case study
Oberoi hotels fictional case studyOberoi hotels fictional case study
Oberoi hotels fictional case study
 
trade union in indian context
trade union in indian contexttrade union in indian context
trade union in indian context
 
Standing orders act, 1946
Standing orders act, 1946Standing orders act, 1946
Standing orders act, 1946
 

Similar to Toyota – case study

manesarissue-140331131632-phpapp01.pdf
manesarissue-140331131632-phpapp01.pdfmanesarissue-140331131632-phpapp01.pdf
manesarissue-140331131632-phpapp01.pdf
ssusercd51df
 
Technology as A Tool for Turnaround: A Case of Scooter India Limited
 Technology as A Tool for Turnaround: A Case of Scooter India Limited  Technology as A Tool for Turnaround: A Case of Scooter India Limited
Technology as A Tool for Turnaround: A Case of Scooter India Limited
Abhishek Jain
 
Toyata production system
Toyata production systemToyata production system
Toyata production system
MOHD ARISH
 
Trade union changing role
Trade union changing roleTrade union changing role
Trade union changing role
Charu Goyal
 
Toyota production system
Toyota production systemToyota production system
Toyota production system
Paritosh Singh
 
toyotafinalpresentation1-190127071123.pdf
toyotafinalpresentation1-190127071123.pdftoyotafinalpresentation1-190127071123.pdf
toyotafinalpresentation1-190127071123.pdf
Sumit133807
 
SUMMER TRAINING PROJECT REPORT MAIN
SUMMER TRAINING PROJECT REPORT MAINSUMMER TRAINING PROJECT REPORT MAIN
SUMMER TRAINING PROJECT REPORT MAIN
Prabhat Tiwari
 

Similar to Toyota – case study (20)

Toyota Strike Karnataka 2005
Toyota Strike Karnataka 2005Toyota Strike Karnataka 2005
Toyota Strike Karnataka 2005
 
Ammy maruti
Ammy marutiAmmy maruti
Ammy maruti
 
Maruti unrest (manesar)
Maruti unrest (manesar)Maruti unrest (manesar)
Maruti unrest (manesar)
 
sales force pulkit.pptx
sales force pulkit.pptxsales force pulkit.pptx
sales force pulkit.pptx
 
manesarissue-140331131632-phpapp01.pdf
manesarissue-140331131632-phpapp01.pdfmanesarissue-140331131632-phpapp01.pdf
manesarissue-140331131632-phpapp01.pdf
 
Technology as A Tool for Turnaround: A Case of Scooter India Limited
 Technology as A Tool for Turnaround: A Case of Scooter India Limited  Technology as A Tool for Turnaround: A Case of Scooter India Limited
Technology as A Tool for Turnaround: A Case of Scooter India Limited
 
Toyata production system
Toyata production systemToyata production system
Toyata production system
 
Tvs motor company_Jemin George
Tvs motor company_Jemin GeorgeTvs motor company_Jemin George
Tvs motor company_Jemin George
 
Trade union changing role
Trade union changing roleTrade union changing role
Trade union changing role
 
Industrial dispute
Industrial disputeIndustrial dispute
Industrial dispute
 
Toyota production system
Toyota production systemToyota production system
Toyota production system
 
M&A, Ultratech & JK Lakshmi
M&A, Ultratech & JK LakshmiM&A, Ultratech & JK Lakshmi
M&A, Ultratech & JK Lakshmi
 
Hrm final ppt
Hrm final pptHrm final ppt
Hrm final ppt
 
TOW MOTOR
TOW MOTORTOW MOTOR
TOW MOTOR
 
DOT CONCEPT VS Pakistan Auto Industry
DOT CONCEPT VS Pakistan Auto IndustryDOT CONCEPT VS Pakistan Auto Industry
DOT CONCEPT VS Pakistan Auto Industry
 
Collective bargaing maruti suzuki manesar plant case study
Collective bargaing maruti suzuki manesar plant case studyCollective bargaing maruti suzuki manesar plant case study
Collective bargaing maruti suzuki manesar plant case study
 
toyotafinalpresentation1-190127071123.pdf
toyotafinalpresentation1-190127071123.pdftoyotafinalpresentation1-190127071123.pdf
toyotafinalpresentation1-190127071123.pdf
 
Toyota company presentation
Toyota company  presentation Toyota company  presentation
Toyota company presentation
 
Maruti suzuki’s prolonged labour pain!
Maruti suzuki’s prolonged labour pain!Maruti suzuki’s prolonged labour pain!
Maruti suzuki’s prolonged labour pain!
 
SUMMER TRAINING PROJECT REPORT MAIN
SUMMER TRAINING PROJECT REPORT MAINSUMMER TRAINING PROJECT REPORT MAIN
SUMMER TRAINING PROJECT REPORT MAIN
 

More from subhaprasad79 (16)

It future direction 2013 and beyond
It future direction   2013 and beyondIt future direction   2013 and beyond
It future direction 2013 and beyond
 
Mystery or detective waits upon
Mystery or detective waits uponMystery or detective waits upon
Mystery or detective waits upon
 
Don’t hurt animals
Don’t  hurt animalsDon’t  hurt animals
Don’t hurt animals
 
Amazing facts
Amazing factsAmazing facts
Amazing facts
 
Pyramid of giza
Pyramid of gizaPyramid of giza
Pyramid of giza
 
performance appraisal @ apollo pharmacy
 performance appraisal @ apollo pharmacy performance appraisal @ apollo pharmacy
performance appraisal @ apollo pharmacy
 
BATA SHOWROOM
BATA SHOWROOMBATA SHOWROOM
BATA SHOWROOM
 
WTO
WTOWTO
WTO
 
Soa
SoaSoa
Soa
 
Soa presentation
Soa presentationSoa presentation
Soa presentation
 
Soa presentation
Soa presentationSoa presentation
Soa presentation
 
Object orientation & it maturity
Object orientation & it maturityObject orientation & it maturity
Object orientation & it maturity
 
Developer perspective
Developer perspectiveDeveloper perspective
Developer perspective
 
Soa presentation
Soa presentationSoa presentation
Soa presentation
 
Partnership company
Partnership companyPartnership company
Partnership company
 
Coke – case study
Coke – case study   Coke – case study
Coke – case study
 

Recently uploaded

Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
ZurliaSoop
 

Recently uploaded (20)

Understanding Accommodations and Modifications
Understanding  Accommodations and ModificationsUnderstanding  Accommodations and Modifications
Understanding Accommodations and Modifications
 
Sociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning ExhibitSociology 101 Demonstration of Learning Exhibit
Sociology 101 Demonstration of Learning Exhibit
 
Spatium Project Simulation student brief
Spatium Project Simulation student briefSpatium Project Simulation student brief
Spatium Project Simulation student brief
 
SOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning PresentationSOC 101 Demonstration of Learning Presentation
SOC 101 Demonstration of Learning Presentation
 
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
Jual Obat Aborsi Hongkong ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan...
 
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
Beyond_Borders_Understanding_Anime_and_Manga_Fandom_A_Comprehensive_Audience_...
 
This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.This PowerPoint helps students to consider the concept of infinity.
This PowerPoint helps students to consider the concept of infinity.
 
Single or Multiple melodic lines structure
Single or Multiple melodic lines structureSingle or Multiple melodic lines structure
Single or Multiple melodic lines structure
 
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdfUGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
UGC NET Paper 1 Mathematical Reasoning & Aptitude.pdf
 
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptxBasic Civil Engineering first year Notes- Chapter 4 Building.pptx
Basic Civil Engineering first year Notes- Chapter 4 Building.pptx
 
Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
Kodo Millet  PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...Kodo Millet  PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
Kodo Millet PPT made by Ghanshyam bairwa college of Agriculture kumher bhara...
 
Google Gemini An AI Revolution in Education.pptx
Google Gemini An AI Revolution in Education.pptxGoogle Gemini An AI Revolution in Education.pptx
Google Gemini An AI Revolution in Education.pptx
 
ICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptxICT Role in 21st Century Education & its Challenges.pptx
ICT Role in 21st Century Education & its Challenges.pptx
 
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptxHMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
HMCS Vancouver Pre-Deployment Brief - May 2024 (Web Version).pptx
 
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
2024-NATIONAL-LEARNING-CAMP-AND-OTHER.pptx
 
Unit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptxUnit-V; Pricing (Pharma Marketing Management).pptx
Unit-V; Pricing (Pharma Marketing Management).pptx
 
Towards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptxTowards a code of practice for AI in AT.pptx
Towards a code of practice for AI in AT.pptx
 
Interdisciplinary_Insights_Data_Collection_Methods.pptx
Interdisciplinary_Insights_Data_Collection_Methods.pptxInterdisciplinary_Insights_Data_Collection_Methods.pptx
Interdisciplinary_Insights_Data_Collection_Methods.pptx
 
General Principles of Intellectual Property: Concepts of Intellectual Proper...
General Principles of Intellectual Property: Concepts of Intellectual  Proper...General Principles of Intellectual Property: Concepts of Intellectual  Proper...
General Principles of Intellectual Property: Concepts of Intellectual Proper...
 
How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17
 

Toyota – case study

  • 1. TOYOTA – Case Study BY : J.Subhashine – 3511140024
  • 2. COMPANY BACKGROUND • Joint Venture : Toyota & TKM ( Toyota Kirloskar Motor Private Limited ) , Karnataka – Oct 6th , 1997 • No of Employees : 2358 as on Jan 2006 • Trade Union : TKMEU ( TKM Employees Union) • Members of TKMEU : 1550 Workers
  • 3. • Place : Bidadi plant of carmaker Toyota Kirloskar Motor Private , B’Lore • Investment in the plant : 1500 Crore • Type of car produced : Innova , Corolla and Camry cars • First time strike : May 2005 • Reason for strike : Hike in wages • Reason for hike in wages : 99% production & 100% quality (working in shift)
  • 4. • During strike : 15 employees were sacked & 3 were suspended • Reasons for suspension : For attacking supervisor & misconduct • Solution to the strike : Wages were revised ( 15 – 20% wage hike ) • Second time Strike : Jan 6th 2006 • Reason for second time strike : case of 3 suspended workers remained unresolved
  • 5. • Strike Type : flash strike • Why illegal strike : Employee Union did not give 14 days notice period ( Dispute Act ) • During strike : 400 employees blocked the road Threatening to blow LPG Cylinders inside the premisis Obstructing outward movement of manufactured vehicle Illegally stopping production Mishandling other workers
  • 6. • Supporters of the strike : CITU • Why CITU support : – TKMEU affliated to CITU – Working condition inhuman – Slave like treatment – Stretching working hours – No sufficient relaxation & compensation • Loss due to strike : Production : Normally - 92 cars per shift during lockout : 40 cars per day INR 700 MILLION loss • Period of Lockout : 15 days • Why Lockout : Safety of plant & worker
  • 7. NEGOTIATION & COLLECTIVE BARGAINING • Jan 9TH , 2006 : the representatives of – TKM, were asked to present – TKMEU, before DLC ( Deputy – CITU Labour Commissioner ) - Order given by State Govt • Parties involved in Resolving : TKM , TKMEU , CITU , State Govt , Additional Labour Court
  • 8. RESULT • Jan 20TH , 2006 - TKM's management lifted the lockout . • Agreement : – Workers had to sign Good Conduct Declaration – Ensure full production • Also trained 700 people to work in shop floor to work during emergency
  • 9. • Karnataka Govt : Called off strike ( Essential Service Act ) • TKMEU : Employees signed the good conduct declaration.
  • 10. RESOURCES • http://www.moneycontrol.com/news/busines s/toyota-workers-call-off-strike_199264.html • www.financialexpress.com/news/toyota...for- strike...bidadi.../138752 • www.icmrindia.org/.../ • news.techwhack.com/2880-toyota-facing- strikes-at-their-bidadi-plant/ • www.thehindubusinessline.com/2006/01/.../2 006010903090500.htm