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BUILDING A
STRONG & VALUABLE
ELASTIC BRAND
With Neil Humphrey
BUILDING A
STRONG & VALUABLE
ELASTIC BRAND
What else could you sell?
What’s going happen today?
10:00 - Introduction/ Icebreaker
10:15 - Session One What Why & How?
11:15 - Coffee Break
11:30 - Session Two Essence, Integrations & Control
12:45 - Lunch
13:15 - Session Three Stretching & Extending
14:30 - Afternoon Break
14:45 - Session Four Workshops
16:00 - Home
BREAK THE ICE
What do you want to get
from today?
What, Why and How
Session One
WHAT is Brand?
“The set of emotions, memories,
stories and relationships that, taken
together, account for a consumer’s
decision to choose one product or
service over another.”
Seth Godin
Look out! Iceberg
70%
Underwater
Visible Brand &
Invisible Brand
How they think and feel
What they say about you
When you’re not there
Perception
is
Everything
Reality is Nothing
REPUTATION
WHY develop your Brand?
CREDIBILITY
VISIBILITY
DIFFERENTIATION
TRUST
Trust emerges
when value is perceived
Simon Sinek
PROFIT
HOW to create Brand Value?
#1
MAKE A STRONG IMPRESSION
I’ll never forget whatsisface
#2
CRAFT A COMPELLING VALUE
PROPOSITION
Ease the pain
#3
WOW WITH EXCEPTIONAL
CUSTOMER SERVICE
Creating a wow
#4
SELL AT THE RIGHT PRICE
Your Finite worth
#5
FOCUS ON THE BENEFITS
What’s in it for me?
COFFEE TIME!
Essence, Integration
& Control
Session Two
What is your
ESSENCE?
BRAND
ESSENCE
MISSION
VISION
VALUES
POSITION
BENEFIT
STYLE
Brand
Snowflake
Model
What is your MISSION
What gets you out of bed?
What can we get behind?
What are the
BENEFITS & FEATURES
of your product /service?
What’s in it for me?
WHICH MEANS THAT…
“In the factory we make cosmetics.
In the drugstore we sell hope.”
Charles Revson - Revlon
What do your customers
and prospects already think?
Perception is everything
What qualities do you want them
to associate with your business?
BTW we are all professionals
Integrating your Brand
Your Value Proposition is the
PROMISE of VALUE to be
DELIVERED
RELEVANCE
QUANTIFIED VALUE
UNIQUE DIFFERENTIATION
Designed for Humans
We provide …. (Product or Service)
For …. (Target Audience)
Who …. (Specific Need)
So that … (Desired Outcome)
Without …. (Negative Influence)
Controlling your Brand
YOUR
BRAND
GUIDE
Logo
Message
Apparel
ToneImagery
Colour
Type
The Brand Guide ESSENTIALS
Logo Usage
Fonts & Typography
Colour
Images
Text & Tone
LUNCH TIME!
Stretching & Extending
Session Three
Brand Elasticity
How far can your brand
STRETCH?
How RESILIENT is it?
Brand Contingency Matrix
Baby Steps or Giant Leaps
WHY are some brands MORE
elastic than others?
Brand Extension
What COULD you sell?
What SHOULD you sell?
Brand Congruence
How much of a STRETCH?
Stretch Matrix
COFFEE TIME!
Workshop Exercises
Session Four
Text:
7MISTAKES
Name and
Email address
TO: 88802

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