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Local Social Media 
Best Practices 
#BankLocal 
#BankLocal
Introduction 
#BankLocal 
Ben Pankonin 
Social Assurance 
Ann Chen 
ICBA
#BankLocal 
AGENDA 
Isn’t it all global? 
Why focus locally? 
How do I target locally? 
What Works? 
What are next steps? 
support@socialassurance.com
think globally, 
act locally. 
-Paul McCartney 
#BankLocal
Isn’t everything Global? 
#BankLocal
WHY FOCUS LOCALLY? 
#BankLocal
Over 80% Top Engagers 
are Local 
#BankLocal
HOW DO I TARGET LOCALLY? 
#BankLocal
How Do I Target Locally? 
• Local CONTENT 
• Local ADVERTISING 
• Local INTERESTS 
#BankLocal
Local Content 
#BankLocal 
Think Relevance. 
• Weather, 
• News, 
• Events,
How Do I Target Locally? 
“There is no such thing as national 
advertising. 
All advertising is local and personal. 
It's one man or woman reading one 
newspaper in the kitchen or watching TV in 
the den.” 
#BankLocal 
-Morris Hite
How Do I Target Locally? 
#BankLocal 
• Facebook, 
• Twitter, 
• LinkedIn, 
• Google.
Local Interests 
#BankLocal 
• Sports 
• History 
• Culture 
• Other Pages
WHAT WORKS? 
#BankLocal
What Works? 
#BankLocal
#BankLocal 
Local or 
Seasonal 
Campaigns
What Works? Photos Work 
#BankLocal 
• Staff Photos 
• Highlights
#BankLocal 
Spaces:
#BankLocal 
NEXT STEPS
Reporting 
#BankLocal 
Report on: 
• Individuals, 
• Posts 
• Locations
It’s Not On You… 
• Delegate Content 
• Recruit Advocates 
• Centralize Approvals 
#BankLocal
Contact 
#BankLocal 
Ann Chen 
Ann.Chen@icba.org 
202-821-4346 
@annj_chen 
LinkedIn.com/in/annjchen 
Ben Pankonin 
ben@socialassurance.com 
office 402-875-5636 x1001 
@benpankonin 
LinkedIn.com/in/benpankonin

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Local Social Media Best Practices for Targeting Your Community