Promotional Strategies: Virgin Mobile India

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Promotional Strategies: Virgin Mobile India - Presentation Transcript

  1. PROMOTIONAL STRATEGIES
    • SHRUTHI RAJAN
  2. SEEKING YOUNGISTAN
    • Strategy - Tailored, more relevant offering for a single, distinct segment
    • Positioned as a youth centric brand.
  3. Why this segment?
    • Target customers aged between 15 and 30 years.
    • Estimated population in India of people between
    • 15 and 30 years - 400 million.
    • Distinct mobile phone usage habits by the young
    • users present a huge advantage:
      • Early adopters.
      • They make more and longer out-bound voice
      • calls.
      • Significant users of SMS, potentially large
      • customers for other value added services.
      • Shorter handset upgradation cycle - under
      • 12 months.
  4. Ad Tagline - “Think Hatke”
    • Richard Branson – ‘There is no point in Virgin doing anything, unless we can make a difference.’
    • The branding and marketing style of Virgin comes with a difference.
    • 10 paisa every minute for incoming.
    • Revolution in India’s mobile world with the offer of rock-bottom call rates and a unique cash back offer for receiving calls.
  5. Virgin Launches First
    • Get paid to receive calls
    • 50 paise to any local network
    • TGI the weekend Bolt-on
    • One Touch access to V-Bytes
    • Unlimited access to V-Bytes for a simple daily charge
    • 100% colour, 100% FM’ handsets
    • Easy Handset upgrades
    • Personalised Care
    • Bling Phones
    • Safe Secrets SMS folder
  6. ADVERTISING
    • TV COMMERCIALS
    • INTERNET BASED ADS
  7. TV Ads
    • Virgin aired commercials where youngsters find ways to win approval in sticky situations. While Indian youngsters had a carefree spirit, there is a lurking desire for legitimacy in whatever they do. TV Commercials: Popular ads,
    • use lambent wit.
    • Emphasis on the idea - Find a
    • way around, rather than a way
    • against.
  8. Internet Ads
  9.  
  10.  
  11.  
  12.  
  13.  
  14.  
  15. Sales Promotion
  16. SALES PROMOTIONAL
    • Online Participation
    • Virgin Mobile allows customers to earn free airtime by participation in online advertisements and media. For example, you could watch a short commercial and earn a minute of airtime.
    • Free Virgin Mobile Minutes
    • Virgin mobile releases codes in order to encourage customers to top up more frequently, and to reclaim old customers who have not topped up in a while. By offering promo codes for free minutes, Virgin Mobile gets their customers to top up more often, or twice in one month. This is a win win situation for the customer and Virgin Mobile.
    • Online Purchase Schemes
    • Virgin Mobile Insider Program
    • Used for research and development of new products. Virgin Mobile Insiders may be asked to evaluate and provide feedback on a promotion or phone before it is released to the public. Such insiders are sent free phones and other swag.
    • Tie-up with MySpace
    • Virgin Mobile has tied up with MySpace for providing social networking services. C ustomers by provided instant access to world's largest social networking site at no extra-cost.
  17. Virgin on Campus
    • Virgin invites students to be brand ambassadors and request them to sell Virgin merchandise such as T-shirts. In return, it invites groups of students for counselling sessions.
    • Virgin has also installed television sets in college canteens to encourage students to produce content on any subject which is then aired.
  18. Publicity
    • Richard Branson - Outrageous, flamboyant, unconventional, maverick entrepreneur.
    • True to style, Branson unveiled his mobile brand with a 15-storey jump off a hotel building.
  19. Direct Marketing
    • Internet portal: The official portal of Virgin gives a lively feeling and has a very jazzy look.
    • 44 per cent of total Internet population in India lies within the age group of 19-24 years. Youth customers spend significant chunk of their time online.
    • Convenience of buying from home.
    • Customers rewarded with additional talk time, extra messages and other freebies.
    • E.g.: Bak Bak offer provides online customers Rs. 100 worth of free talktime, 500 free SMSs, lifetime validity and a free prepaid connection on purchase of every handset.
  20. EVENTS AND EXPERIENCE
    • Virgin Festival: Virgin Mobile organizes Virgin Music Festivals allowing customers to "Book The Band" by voting for who they want to see in an open show .
  21. Personal Selling
    • KIOSK
    • Trained customer care personnel address queries.
    • Help in educating the end consumer.
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