Moving Forward with SettlementNovember 24, 2009Darlyn Mentor, Director Settlement/IGA

1. Moving Forward with Settlement
November 24, 2009
Darlyn Mentor, Director Settlement/IGA

2. CIC and Settlement Sector - Partners in Change
and Innovation
• Accomplishments
• Partnering
• Updates

3. Expansion of Programming under COIA
STEP 1: A strategic plan
STEP 2: Recognition of the real cost of doing business
- Increased salaries and benefits
- Enhancements to SPO sites
- Capital cost purchases
- Increased # of computer labs,
upgraded computers and software
packages
- Increased promotion and outreach

4. Expansion of Programming under COIA
STEP 3: Existing Programming Expansion
• JSW
• Newcomer Information Centres
• Settlement Workers in Schools
• LINC
• Orientation materials

5. Expansion of Programming under COIA
STEP 4: New Programming
• Library Settlement Partnerships,
• Youth-centered programming,
• Professional Development conferences for IEPs,
• Higher level language training, LT in the workplace,
• Occupation-specific language training,
• BTW,
• Local Immigration Partnerships.

6. The Way Forward - Implementation of upcoming
changes
We are working to ensure stakeholders fully
understand the proposed changes and the plans for
implementation

7. Implementation of Upcoming Changes -
Continued
Clear goals are set to ensure a positive experience for
all stakeholders
Successful implementation depends on understanding
the benefits of the changes to the program model
Open Dialogue at each step along the way

8. Implementation of Upcoming Changes -
Continued
CIC will work to ensure comfort levels are attained
around knowledge of new developments
Establish a culture of innovation with continuous
learning and growth as key components
All partners confident to “own the change”
And again maintain an open dialogue!

9. A Balanced Approach to new programming
CIC will continue to use a Call for Proposal process for
its programming
Not every organization should work on everything
Organizations should use the modernized approach to
improve and expand on their specialty
A balanced approach to settlement service delivery

10. Official Languages Opportunities and
Challenges
• Address or redress the decline in Francophone
community numbers: the percentage of
Francophones who speak mainly French at home
continues to decline: from 58.9% in 1996 to 56.5% in
2001.
• Much progress but still more to do.

11. Upcoming programming

12. Official Languages Opportunities and
Challenges - Continued
• Public awareness level of the benefits of
Francophone immigration
• Working with organizational capacity within the
Francophone sector
• Dedication to program development within constructs
of the Official Languages Policy

13. Coordinated Language Assessment and
Referral System
• The COIA Strategic Plan calls for a coordinated
language assessment, referral, and training system
in Ontario.
• A Coordinated Language Assessment and Referral
System Advisory Committee has been convened to
provide advice to CIC and MCI on the overview,
protocols and standards for the coordinated
language assessment system.

14. Coordinated Language Assessment and Referral
System - Continued
• Coordinated assessment for federal and provincial programs.
• Consistency: Newcomers across Ontario will be assessed in the same
way using common tools and practices.
• It will assist newcomers in navigating their settlement pathway by
helping learners identify needs with appropriate referral to address
those needs..
• Better promotion and outreach: Increased knowledge of training
programs both provincial and federal
• Newcomers, employers, and the community have Increased
understanding of language skill levels

15. Coordinated Language Assessment and
Referral System (CLARS)
• All elements and features of CLARS to be developed
by spring 2010.
• Consultation process developed and applied over
next 6 + months
• Piloting approach developed and soft launch in
spring
• Full roll out in January, 2011

16. Resettlement Assistance Program (RAP)
• The Client Support Services Program (CSS) for
Government Assisted Refugees (GARs) provides
ongoing case management support to improve GARs
access to community services, and to engage
community agencies in providing support to GARs
• Changes to income support effective January 1,
2010 will bring RAP Income Support more in line with
Ontario Works as per resettlement policy.

17. Programming Developments - Occupation
Specific Language Training - OSLT
• Citizenship and Immigration Canada (CIC) has partnered with
Colleges Ontario to develop and pilot Occupation-Specific
Language Training (OSLT) in community colleges.
• OSLT courses are now offered in Business, Construction, Health
Sciences, Human Services, Motive Power and Technology.
• Between September 2009 – April 2010, 13 colleges across
Ontario will be delivering over 42 OSLT classes; four of the
programs are delivered in French.

18. Programming Developments - Employment
Related Services
Employment workshops (JSW)
• New Curriculum is complete and incorporates
recommendations made in JSW program review
which was conducted in 2006
• Key highlights of new curriculum
o expanded needs assessment,
o modules A. career planning (i.e skills inventory, gap analysis,
personal branding, action plan development), B. Job search (focus
on tools and strategies like resumes, interviews and networking)
o Referral and Follow-Up (Mandatory Step) - referral out to
employment services, language training and accreditation

19. Welcoming Communities
• The Host program in Ontario has expanded to now
include 51 providers, with 40 providers offering youth
programming.
• The Host Coordinator role continues to be comprised
of a partnership between Catholic Immigration
Centre in Ottawa, SISO in Hamilton and Axiom
Consultants.
• New WCI Initiatives underway

20. Community Connections Continued
• Ontario Region is funding several new projects under
the Welcoming Communities Initiative: CIC’s
Contribution to Canada’s Action Plan Against
Racism.
• These WCI projects will promote integration as a
two-way street, involving mutual obligations for both
new immigrants and Canadian society.
• Communities across the province will be exposed to
projects that encourage Canadians to foster more
inclusive and welcoming communities for new
immigrants; and that promote the strengthened
participation of newcomers in civil society.

21. Capacity-building
• A strategy is being developed for organizational
capacity-building
• As a first step: governance training and needs
assessment.

22. Orientation to Ontario Course
To improve the settlement and integration outcomes for
newcomers to Ontario by helping newcomers settle and
participate fully in their new communities as quickly and easily
as possible by:
• Improving access to standardized information
and resources about living and settling in Ontario
• Improving knowledge of and access to services
and programs designed to help newcomers adjust,
settle and find employment
• Enhancing pre-arrival services for newcomers
before they arrive