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SEM for Smartphone and
Tablet Devices


Samuel Goh,
SEM Manager, SingTel Digital Media
   @samuelgohmh
Agenda
Mobile SEM Trends
  USA and Singapore

Desktop SEM vs Mobile SEM

Mobile SEM Basics & Optimization

Future Developments in Mobile SEM
No Two Mobile Devices
   Are Made Equal
Mobile SEM Trends
    U.S.A Share of Computer & Non-computer Traffic




              Source: comScore Device Essentials, U.S., August 2011




      6.8% of All Traffic in August 2011
Mobile SEM Trends
   Breakdown of Non-Computer Device Traffic (U.S.A.)




              Source: comScore Device Essentials, U.S., August 2011



End June 2011, 6.2% -> End August 2011, 6.8%
Mobile SEM Trends
      U.S.A Share of Non-Computer Traffic




          Source: comScore Device Essentials, U.S., November 2011




    Mobile – 63.3%                        Tablets – 30.4%
Mobile SEM Trends
     Mobile Search Advertising Spending in USA




         Source: Efficient Frontier data, Macquarie Capital (USA), November 2011



  2012 Projection
  -Mobile SEM to contribute 16% - 22%!
  -14.2% in October 2011!
Mobile SEM Trends
 Breakdown of Mobile Search Advertising Spend by Property




          Source: Efficient Frontier data, Macquarie Capital (USA), November 2011




       Google controls 96% of Mobile SEM
                   searches!
Mobile SEM Trends
          Household Devices Ownership




               Source: The Next Web, November 2011



 - Singapore among the top in Non-computer
              devices ownership.
Mobile SEM Trends
      Share of Traffic from Non-Computer Devices




               Source: comScore Device Essentials, August 2011


  - Singapore Leads in Non-PC Traffic (7.2%)
Mobile SEM Trends
        Mobile Share of Non-Computer Traffic




              Source: comScore Device Essentials, August 2011




 - Singapore among the top in Mobile Traffic
                  (4.4%)
Desktop SEM vs Mobile SEM

                                 Key Differences

                                       Desktop SEM   Mobile SEM
 Number of Ads                              11           5
 Length of Search Query                  Longer       Shorter
 Localized Results                          No          Yes
 Average Cost Per Click (CPC)*            Lower       Higher
 Click Thru Rate (CTR)*                   Lower       Higher
 Conversion Rates*                        Higher       Lesser
Mobile SEM Basics & Optimization
1. Keyword Generation
   for Mobile Devices.
Mobile SEM Basics & Optimization
1. Keyword Generation
   for Mobile Devices.

2. Include Call-to-Action
   in Ad Text*.
Mobile SEM Basics & Optimization
1. Keyword Generation
   for Mobile Devices.

2. Include Call-to-Action
   in Ad Text*.

3. Create a “Mobile”
   Only Campaign*.
Mobile SEM Basics & Optimization
1. Keyword Generation
   for Mobile Devices.

2. Include Call-to-Action
   in Ad Text*.

3. Create a “Mobile”
   Only Campaign*.

4. Choose only “Mobile
   Devices” and/or
   “Tablets”.
Mobile SEM Basics & Optimization
1. Keyword Generation
   for Mobile Devices.

2. Include Call-to-Action
   in Ad Text*.

3. Create a “Mobile”
   Only Campaign*.

4. Choose only “Mobile
   Devices” and/or
   “Tablets”.

5. Turn on Call
   Extensions.
Mobile SEM Basics & Optimization
1. Keyword Generation
   for Mobile Devices.

2. Include Call-to-Action
   in Ad Text*.

3. Create a “Mobile”
   Only Campaign*.

4. Choose only “Mobile
   Devices” and/or
   “Tablets”.

5. Turn on Call
   Extensions.
Mobile SEM Basics & Optimization
1. Keyword Generation
   for Mobile Devices.

2. Include Call-to-Action
   in Ad Text*.

3. Create a “Mobile”
   Only Campaign*.

4. Choose only “Mobile
   Devices” and/or
   “Tablets”.

5. Turn on “Call
   Extensions”.

6. Create a Mobile
   Landing Page.
Mobile SEM Basics & Optimization
1. Keyword Generation
   for Mobile Devices.

2. Include Call-to-Action
   in Ad Text*.

3. Create a “Mobile”
   Only Campaign*.

4. Choose only “Mobile
   Devices” and/or
   “Tablets”.

5. Turn on “Call
   Extensions”.

6. Create a Mobile
   Landing Page.
Mobile SEM Basics & Optimization
1. Keyword Generation
   for Mobile Devices.

2. Include Call-to-Action
   in Ad Text*.

3. Create a “Mobile”
   Only Campaign*.

4. Choose only “Mobile
   Devices” and/or
   “Tablets”.

5. Turn on “Call
   Extensions”.

6. Create a Mobile
   Landing Page.
Mobile SEM Basics & Optimization

1. Keyword Generation     Always
2. Ad Text*.
                          Ongoing
3. Mobile Landing Page.
                           Effort
Mobile Campaign Optimization
Tips
1. Keyword Generation
   for Mobile Devices.
- Search Term Report
                          Always
- GA Reports
- Conversions, Clicks,    Ongoing
   CTR etc.

2. Ad Text.
                           Effort
- Always Test, Test and
   Test
- Ad Report

3. Mobile Landing Page.
Future Developments in Mobile SEM

1. Clickable Phone
   Number.
Future Developments in Mobile SEM

1. Clickable Phone
   Number.

2. Phone Thru Rate
   (PTR) and Phone Call
   Quality Score.
Future Developments in Mobile SEM

1. Clickable Phone
   Number.

2. Phone Thru Rate
   (PTR) and Phone Call
   Quality Score.

3. Mobile Landing Page
   Quality Score.
Any Questions?
The End & Thank You for Your Time.

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SES Singapore 2011 - Mobile SEM for Smartphone and Tablet Devices

  • 1. SEM for Smartphone and Tablet Devices Samuel Goh, SEM Manager, SingTel Digital Media @samuelgohmh
  • 2. Agenda Mobile SEM Trends USA and Singapore Desktop SEM vs Mobile SEM Mobile SEM Basics & Optimization Future Developments in Mobile SEM
  • 3. No Two Mobile Devices Are Made Equal
  • 4. Mobile SEM Trends U.S.A Share of Computer & Non-computer Traffic Source: comScore Device Essentials, U.S., August 2011 6.8% of All Traffic in August 2011
  • 5. Mobile SEM Trends Breakdown of Non-Computer Device Traffic (U.S.A.) Source: comScore Device Essentials, U.S., August 2011 End June 2011, 6.2% -> End August 2011, 6.8%
  • 6. Mobile SEM Trends U.S.A Share of Non-Computer Traffic Source: comScore Device Essentials, U.S., November 2011 Mobile – 63.3% Tablets – 30.4%
  • 7. Mobile SEM Trends Mobile Search Advertising Spending in USA Source: Efficient Frontier data, Macquarie Capital (USA), November 2011 2012 Projection -Mobile SEM to contribute 16% - 22%! -14.2% in October 2011!
  • 8. Mobile SEM Trends Breakdown of Mobile Search Advertising Spend by Property Source: Efficient Frontier data, Macquarie Capital (USA), November 2011 Google controls 96% of Mobile SEM searches!
  • 9. Mobile SEM Trends Household Devices Ownership Source: The Next Web, November 2011 - Singapore among the top in Non-computer devices ownership.
  • 10. Mobile SEM Trends Share of Traffic from Non-Computer Devices Source: comScore Device Essentials, August 2011 - Singapore Leads in Non-PC Traffic (7.2%)
  • 11. Mobile SEM Trends Mobile Share of Non-Computer Traffic Source: comScore Device Essentials, August 2011 - Singapore among the top in Mobile Traffic (4.4%)
  • 12. Desktop SEM vs Mobile SEM Key Differences Desktop SEM Mobile SEM Number of Ads 11 5 Length of Search Query Longer Shorter Localized Results No Yes Average Cost Per Click (CPC)* Lower Higher Click Thru Rate (CTR)* Lower Higher Conversion Rates* Higher Lesser
  • 13. Mobile SEM Basics & Optimization 1. Keyword Generation for Mobile Devices.
  • 14. Mobile SEM Basics & Optimization 1. Keyword Generation for Mobile Devices. 2. Include Call-to-Action in Ad Text*.
  • 15. Mobile SEM Basics & Optimization 1. Keyword Generation for Mobile Devices. 2. Include Call-to-Action in Ad Text*. 3. Create a “Mobile” Only Campaign*.
  • 16. Mobile SEM Basics & Optimization 1. Keyword Generation for Mobile Devices. 2. Include Call-to-Action in Ad Text*. 3. Create a “Mobile” Only Campaign*. 4. Choose only “Mobile Devices” and/or “Tablets”.
  • 17. Mobile SEM Basics & Optimization 1. Keyword Generation for Mobile Devices. 2. Include Call-to-Action in Ad Text*. 3. Create a “Mobile” Only Campaign*. 4. Choose only “Mobile Devices” and/or “Tablets”. 5. Turn on Call Extensions.
  • 18. Mobile SEM Basics & Optimization 1. Keyword Generation for Mobile Devices. 2. Include Call-to-Action in Ad Text*. 3. Create a “Mobile” Only Campaign*. 4. Choose only “Mobile Devices” and/or “Tablets”. 5. Turn on Call Extensions.
  • 19. Mobile SEM Basics & Optimization 1. Keyword Generation for Mobile Devices. 2. Include Call-to-Action in Ad Text*. 3. Create a “Mobile” Only Campaign*. 4. Choose only “Mobile Devices” and/or “Tablets”. 5. Turn on “Call Extensions”. 6. Create a Mobile Landing Page.
  • 20. Mobile SEM Basics & Optimization 1. Keyword Generation for Mobile Devices. 2. Include Call-to-Action in Ad Text*. 3. Create a “Mobile” Only Campaign*. 4. Choose only “Mobile Devices” and/or “Tablets”. 5. Turn on “Call Extensions”. 6. Create a Mobile Landing Page.
  • 21. Mobile SEM Basics & Optimization 1. Keyword Generation for Mobile Devices. 2. Include Call-to-Action in Ad Text*. 3. Create a “Mobile” Only Campaign*. 4. Choose only “Mobile Devices” and/or “Tablets”. 5. Turn on “Call Extensions”. 6. Create a Mobile Landing Page.
  • 22. Mobile SEM Basics & Optimization 1. Keyword Generation Always 2. Ad Text*. Ongoing 3. Mobile Landing Page. Effort
  • 23. Mobile Campaign Optimization Tips 1. Keyword Generation for Mobile Devices. - Search Term Report Always - GA Reports - Conversions, Clicks, Ongoing CTR etc. 2. Ad Text. Effort - Always Test, Test and Test - Ad Report 3. Mobile Landing Page.
  • 24. Future Developments in Mobile SEM 1. Clickable Phone Number.
  • 25. Future Developments in Mobile SEM 1. Clickable Phone Number. 2. Phone Thru Rate (PTR) and Phone Call Quality Score.
  • 26. Future Developments in Mobile SEM 1. Clickable Phone Number. 2. Phone Thru Rate (PTR) and Phone Call Quality Score. 3. Mobile Landing Page Quality Score.
  • 28. The End & Thank You for Your Time.